The Autobarn Subaru of Countryside - Service Center

Excellent customer service The service team is very detalied and keeps you updated on your cars visit. I came in for an alignment and it was quick and easy The service team is very detalied and keeps you updated on your cars visit. I came in for an alignment and it was quick and easy More

Excellent service experience I brought in my Crosstrek for routine maintenance. The work was completed ahead of time, and everyone in the Service department was super friendly and I brought in my Crosstrek for routine maintenance. The work was completed ahead of time, and everyone in the Service department was super friendly and courteous. More

great customer appreation Joe met me as I pulled in to service area. Let him know what i was there for. He explained what services were due on my vehicle other than the oil cha Joe met me as I pulled in to service area. Let him know what i was there for. He explained what services were due on my vehicle other than the oil change. Wasn't pushy which means a lot to me. Oil change and other services were completed in a timely manner. Left dealership as a happy customer. Also Falisha finished my service stay by escorting me to my vehicle and making sure everything was completed to my satisfaction. More

Crosstrek Car was brought in for routine maintenance. I always expect and receive the same level of professionalism, quality service, and personal attention. T Car was brought in for routine maintenance. I always expect and receive the same level of professionalism, quality service, and personal attention. The staff is great! More

Informative, polite, quick Battery dead tow people jumped and left car on when towing to dealership. Told my car started up no problem and were checking battery. All good polite Battery dead tow people jumped and left car on when towing to dealership. Told my car started up no problem and were checking battery. All good polite quick friendly service. More

Friendly people, fast service An oil change and tire rotation became such a pleasant experience, thanks to great employees. Great communication to let me know what my car needed, a An oil change and tire rotation became such a pleasant experience, thanks to great employees. Great communication to let me know what my car needed, and good conversation to help me think through options. More

Very pleased Everything was explained very well as well as suggestions made. Francisco kept me up to date on the service regarding how much longer. I was pleased t Everything was explained very well as well as suggestions made. Francisco kept me up to date on the service regarding how much longer. I was pleased that the quoted time was accurate. More

Outstanding service as always, staff is setting the standard for customer service! Facilities were clean, warm and cold beverages were provided along with some ta service as always, staff is setting the standard for customer service! Facilities were clean, warm and cold beverages were provided along with some tasty snacks and fresh fruit. Only thing missing are the recliners More

Excellent I was at another dealership with a nail in the side wall of a tire. I told them that I just recently had this problem and bought a new tire. This deal I was at another dealership with a nail in the side wall of a tire. I told them that I just recently had this problem and bought a new tire. This dealer called Francisco to find out which tire and was to see if it is the same tire and might be under warranty. Unfortunately for me, it was a different tire. However, Francisco called me back and said that because I serviced my VW at their dealership before, I had a $100 credit and can use it for this unfortunate event and save money. I dropped everything at the other dealer and came to Francisco. This was awesome customer service when employee got way beyond of his duties. I was very pleased and really appreciated Francisco thoughtfulness!!! More

Freindly people and good service The service is always good and the personnel friendly. Dealerships often get a bad rap but I feel comfortable going to the Autobarn. The waiting area The service is always good and the personnel friendly. Dealerships often get a bad rap but I feel comfortable going to the Autobarn. The waiting area is also clean and inviting. More