The Autobarn Subaru of Countryside - Service Center

Excellent I was at another dealership with a nail in the side wall of a tire. I told them that I just recently had this problem and bought a new tire. This deal I was at another dealership with a nail in the side wall of a tire. I told them that I just recently had this problem and bought a new tire. This dealer called Francisco to find out which tire and was to see if it is the same tire and might be under warranty. Unfortunately for me, it was a different tire. However, Francisco called me back and said that because I serviced my VW at their dealership before, I had a $100 credit and can use it for this unfortunate event and save money. I dropped everything at the other dealer and came to Francisco. This was awesome customer service when employee got way beyond of his duties. I was very pleased and really appreciated Francisco thoughtfulness!!! More

Freindly people and good service The service is always good and the personnel friendly. Dealerships often get a bad rap but I feel comfortable going to the Autobarn. The waiting area The service is always good and the personnel friendly. Dealerships often get a bad rap but I feel comfortable going to the Autobarn. The waiting area is also clean and inviting. More

Tire problem resulting in four new tires Nick Sydor, mechanic checked left rear tire and found a nail located in the outer tread. Nick advised that tire cannot be repaired and should be repl Nick Sydor, mechanic checked left rear tire and found a nail located in the outer tread. Nick advised that tire cannot be repaired and should be replaced. Dale Rowden, Service Advisor recommended replacement tires the same brand and model that was delivered on the car. Dale quoted a price that included a discount because I have the car serviced at Autobarn since new, 2012. Even though the other three tires had good service life I replaced all four because of the fair price Dale quoted. Nick Sydor replaced all for tires and tire valves and balanced four tires. Nick is very good mechanic and I always request Nick service the car since 2012. Tom Fennewald, Service Director explained to me the Subaru's Tire Road Hazard Program 24-month coverage and gave the pamphlet to keep in the car. Falica Newton, Service Advisor completed the invoice Continental tire Redemption Form that allowed me to apply for $100 prepaid Mastercard. All four Autobarn personnel gave me the confidence to make the right choice to always return to Autobarn for service. Always Bob Orlow cell 773-682-2116 More

Excellent experience, Quality work, Friendly service I have been to other dealerships, and they have been ok, but The Autobarn is second to none. Excellent service, Quality work, and Genuine Subaru part I have been to other dealerships, and they have been ok, but The Autobarn is second to none. Excellent service, Quality work, and Genuine Subaru parts. More

Efficient I did not have an appointment but a light had come on my car so I thought I would stop by on my way to work. Couldn't have had a better experience. I did not have an appointment but a light had come on my car so I thought I would stop by on my way to work. Couldn't have had a better experience. Took me right in, made me feel welcome and handled all with efficiency and politeness. More

Oil change Friendly, courteous, and efficient employees. Comfortable waiting area. Fast on time service. No complaints whatsoever. Answered all my questions with Friendly, courteous, and efficient employees. Comfortable waiting area. Fast on time service. No complaints whatsoever. Answered all my questions without delay, and paid attention to my concerns. Good work! More

Profession Service The people in the service department were friendly, courteous, and efficient. They kept my informed of their findings and recommendations for my con The people in the service department were friendly, courteous, and efficient. They kept my informed of their findings and recommendations for my concerns. Because the service was going to take a few hours they offered to take and pick me up from the shopping mall. I agreed and they were very accommodating. More

Express Oil Change I always feel right at home at this dealership. The service employees are great. They make you feel like you are welcome and walk you through each s I always feel right at home at this dealership. The service employees are great. They make you feel like you are welcome and walk you through each step of the process whether you are receiving a major service or just an oil change. Plus, I love that there are always fresh snacks! More

bad battery Took care of a bad battery. I took my car in for service and he was very friendly and knowledgeable about my problem. Thank you very much. Took care of a bad battery. I took my car in for service and he was very friendly and knowledgeable about my problem. Thank you very much. More

Service Department associates have made me feel at ease It’s intimidating for me to deal with the needs of my car, however I have felt that the service associates and the mechanics I’ve spoken to at this de It’s intimidating for me to deal with the needs of my car, however I have felt that the service associates and the mechanics I’ve spoken to at this dealership usually put me at ease. They seem to try to help me save money, like yesterday when Francisco offered me a cupon from a cupon book that someone else had left him :) They all treat me very nice and try to help me better understand what’s going on with my car. More