The Autobarn Subaru of Countryside - Service Center
Countryside, IL
649 Reviews of The Autobarn Subaru of Countryside - Service Center
Very Good Customer Service Upon My arrival Francisco approach me and proceed to ask how was everything with my car. In my opinion he did more than I expected. The service was Upon My arrival Francisco approach me and proceed to ask how was everything with my car. In my opinion he did more than I expected. The service was good. Thank you. More
Excellent service experience. I made a reservation to bring my vehicle in for a noise in the drive train. Falicha listened to my description of the issue without skepticism. This i I made a reservation to bring my vehicle in for a noise in the drive train. Falicha listened to my description of the issue without skepticism. This is far from the norm from most dealership service departments. I left the waiting area to get a bite to eat. I was called about an hour later and was told my vehicle was already diagnosed and repaired. This was probably the easiest visit to a service department I've ever experienced. After this and another positive experience with another vehicle, they've earned my repeat business. More
Subaru I like that I can schedule service on line. Autobarn usually can help you the day you contact them. My 2016 WRX is disappointment though. Four fair I like that I can schedule service on line. Autobarn usually can help you the day you contact them. My 2016 WRX is disappointment though. Four fairly major repairs in 1.5 yrs. (sencor, clutch, strut, catalitic converter) More
Service for my 2014 Subaru I had a not so great experience with this dealership in the sales process. However Sam in the service department has been fantastic. I’ve had the car I had a not so great experience with this dealership in the sales process. However Sam in the service department has been fantastic. I’ve had the car serviced there a few times and every time he’s very courteous and helpful. I will gladly bring the car in when it’s ready for the next servicing. More
100% turn around from last visit. My previous visit was terrible . this visit was excellent . Sam was awesome . My car was done earlier than originally estimated , Sam was very thorou My previous visit was terrible . this visit was excellent . Sam was awesome . My car was done earlier than originally estimated , Sam was very thorough with his explanation of services and his friendly demeanor made me feel very comfortable. More
Customer service Just moving to this area I had no place to take my car. Sam was very honest and made my experience very enjoyable. I took my car in at 2:00 in the aft Just moving to this area I had no place to take my car. Sam was very honest and made my experience very enjoyable. I took my car in at 2:00 in the afternoon and it was finished the very next morning. I plan to make Countryside my go to place to take my Subaru More
Headlight One headlight failed in the morning when I started the car to go to work. I was able to get a same day appointment before dark to have it repaired. One headlight failed in the morning when I started the car to go to work. I was able to get a same day appointment before dark to have it repaired. Always appreciate the flexibility and quick turnaround. More
Highly CompetentThorough Highly competent, knowledgeable, polite, Fast service with frequent verbal reports directly to the customer as to stage of repair, and cost. Fair cha Highly competent, knowledgeable, polite, Fast service with frequent verbal reports directly to the customer as to stage of repair, and cost. Fair charges for repairs. More
Very good customer service . I will be recommending this dealer to other people. In fact I have already referred some customers who have purchased Volkswagens at your dealership . I will be recommending this dealer to other people. In fact I have already referred some customers who have purchased Volkswagens at your dealership . I myself have purchased 4 Volkswagens from this dealership. More
Excellent Service I went in for an oil change and came out with a like new car. Sal and the mechanic who worked on my car, I think his name is Dale, were very informati I went in for an oil change and came out with a like new car. Sal and the mechanic who worked on my car, I think his name is Dale, were very informative and friendly! The wait wasn’t long, and I felt like I put my car in capable hands!! Thanks so much!! More