The Autobarn Subaru of Countryside - Service Center

Happy I've been to many Volkswagen dealerships over the past 25 years or more. I've yet to receive the treatment that you guys provide. Such gentlemen. I've been to many Volkswagen dealerships over the past 25 years or more. I've yet to receive the treatment that you guys provide. Such gentlemen. More

Great customer service Always pleasant and courteous. Love this place. Becoming rare to find service like this anywhere anymore. I want a red rider B.B. gun for Christma Always pleasant and courteous. Love this place. Becoming rare to find service like this anywhere anymore. I want a red rider B.B. gun for Christmas 🤣 More

60000 Mile Service for 2015 Forester I scheduled my Forester for a 60000 mile service. It is a major service with high complexity and long down-time required. I phoned for an appointment I scheduled my Forester for a 60000 mile service. It is a major service with high complexity and long down-time required. I phoned for an appointment and Dale picked up immediately. I explained my needs and he pulled up my service records. Dale walked me through the components of the service efficiently and thoroughly over the phone. He was able to schedule me for the same day - at my request. He told me approximately how long the service would take, as well as an approximate cost, and offered me a ride home or a loaner car. When I arrived, I was greeted immediately. Dale completed the paper work for intake and the loaner car in a matter of minutes...and I was on my way with a loaner, a beautiful new Outback. Dale kept me informed of the progress of the service and gave me a number to text if I had questions. When I had questions, Dale responded immediately. Since the service was completed late in the day (as scheduled) Dale offered to allow me to pick up my car and return the loaner the next day....which I did. The next day, when I returned, the car was ready, washed, and the paperwork was ready. My experience in a nutshell...WOW More

Timely and efficient Friendly and courteous staff, including response to my call and visit, pleasant waiting area with snacks, comfortable chairs, wifi and tv: timely conc Friendly and courteous staff, including response to my call and visit, pleasant waiting area with snacks, comfortable chairs, wifi and tv: timely conclusion to my repair plus complimentary car wash. The business is owned by a woman More

Wish I Could Give More Than Five Stars Recently widowed, this was the first time I had to deal with getting service for the car. Sam the Service Adviser was very understanding and provided Recently widowed, this was the first time I had to deal with getting service for the car. Sam the Service Adviser was very understanding and provided excellent customer service. He carefully explained what work would be done, why and how much it would cost, making me feel comfortable about coming in for the servicing. All went as explained AND the car got washed. I wasn't expecting that. Granted I didn't know what to expect but I didn't expect such a over-the-top positive experience. To put the icing on the cake, Sam also showed me how to select the screen I'd lost when the battery had to replaced last month. He even thought ahead and set the clock for Daylight Savings Times, coming up in two days. More

Service I had an issue with my car starting. I called and spoke to Josh, who told me to bring it in and they would look at it. Josh and Autobarn took care o I had an issue with my car starting. I called and spoke to Josh, who told me to bring it in and they would look at it. Josh and Autobarn took care of the problem that afternoon, with great attention to my comfort and convenience. I have always taken my car in for regular service to Autobarb and with this level of service will continue to do so. More

Good service Service was explained and completed in a reasonable time span. I had no appointment,but,had no problem having service performed. I plan on returning f Service was explained and completed in a reasonable time span. I had no appointment,but,had no problem having service performed. I plan on returning for future service More

Bad experience in past. Bad experience in past, better this time after complaining about 2 hr and 20 min wait for oil change. I purchased the car at Autobarn but went to anot Bad experience in past, better this time after complaining about 2 hr and 20 min wait for oil change. I purchased the car at Autobarn but went to another dealer for better servicing. More

Great customer service from beginning to end. Great feedback given regarding our vehicle. All necessary fixed where thoroughly presented to me in a professional style. Vehicle ran very well afte Great feedback given regarding our vehicle. All necessary fixed where thoroughly presented to me in a professional style. Vehicle ran very well after service. Will be back soon. More

Express oil change Always helpful staff, comfortable waiting area, speedy service. Also great place to purchase new vehicle. We just bought our second Subaru. Auto Barn Always helpful staff, comfortable waiting area, speedy service. Also great place to purchase new vehicle. We just bought our second Subaru. Auto Barn is very good. More