The Autobarn Subaru of Countryside - Service Center

Timely and efficient Friendly and courteous staff, including response to my call and visit, pleasant waiting area with snacks, comfortable chairs, wifi and tv: timely conc Friendly and courteous staff, including response to my call and visit, pleasant waiting area with snacks, comfortable chairs, wifi and tv: timely conclusion to my repair plus complimentary car wash. The business is owned by a woman More

Wish I Could Give More Than Five Stars Recently widowed, this was the first time I had to deal with getting service for the car. Sam the Service Adviser was very understanding and provided Recently widowed, this was the first time I had to deal with getting service for the car. Sam the Service Adviser was very understanding and provided excellent customer service. He carefully explained what work would be done, why and how much it would cost, making me feel comfortable about coming in for the servicing. All went as explained AND the car got washed. I wasn't expecting that. Granted I didn't know what to expect but I didn't expect such a over-the-top positive experience. To put the icing on the cake, Sam also showed me how to select the screen I'd lost when the battery had to replaced last month. He even thought ahead and set the clock for Daylight Savings Times, coming up in two days. More

Service I had an issue with my car starting. I called and spoke to Josh, who told me to bring it in and they would look at it. Josh and Autobarn took care o I had an issue with my car starting. I called and spoke to Josh, who told me to bring it in and they would look at it. Josh and Autobarn took care of the problem that afternoon, with great attention to my comfort and convenience. I have always taken my car in for regular service to Autobarb and with this level of service will continue to do so. More

Good service Service was explained and completed in a reasonable time span. I had no appointment,but,had no problem having service performed. I plan on returning f Service was explained and completed in a reasonable time span. I had no appointment,but,had no problem having service performed. I plan on returning for future service More

Bad experience in past. Bad experience in past, better this time after complaining about 2 hr and 20 min wait for oil change. I purchased the car at Autobarn but went to anot Bad experience in past, better this time after complaining about 2 hr and 20 min wait for oil change. I purchased the car at Autobarn but went to another dealer for better servicing. More

Great customer service from beginning to end. Great feedback given regarding our vehicle. All necessary fixed where thoroughly presented to me in a professional style. Vehicle ran very well afte Great feedback given regarding our vehicle. All necessary fixed where thoroughly presented to me in a professional style. Vehicle ran very well after service. Will be back soon. More

Express oil change Always helpful staff, comfortable waiting area, speedy service. Also great place to purchase new vehicle. We just bought our second Subaru. Auto Barn Always helpful staff, comfortable waiting area, speedy service. Also great place to purchase new vehicle. We just bought our second Subaru. Auto Barn is very good. More

Tire repair Needed a tire checked out due to it leaking. Your service people quickly determined the problem & fixed it in no time at all. Am never disappoi Needed a tire checked out due to it leaking. Your service people quickly determined the problem & fixed it in no time at all. Am never disappointed with the Service Department at this dealership. Very knowledgeable & professional personnel. More

More than just an oil change Due to my schedule, I've had a hard time sticking to a date for an oil change. When I found a date that worked for me, this dealership was very accom Due to my schedule, I've had a hard time sticking to a date for an oil change. When I found a date that worked for me, this dealership was very accommodating. I use a walker to move around, and they always lend me a hand with the doors, etc., so that I get in and out safely. Most importantly, they are always very straightforward with what is one and what needs to be done with my car. I do not feel like I am being taken advantaged of. Keep up the good work! More

Subaru Service Unscheduled appointment but they got me in and out within an hour. Nice job. Falicha kept me informed of the progress and made sure I knew when everyt Unscheduled appointment but they got me in and out within an hour. Nice job. Falicha kept me informed of the progress and made sure I knew when everything was completed. Appreciate the car wash but it would be even nicer to wash the floor mats too. More