The Autobarn Subaru of Countryside - Service Center

Could not have done it without Sam’s help! Sam was instrumental in assisting me with the debacle Ohio Subaru dealership placed me in. He was able to talk on the phone with the other person who Sam was instrumental in assisting me with the debacle Ohio Subaru dealership placed me in. He was able to talk on the phone with the other person who made several attempts to turn it around and attempted to place the blame on me. Provided me with ISA Subaru customer service number. Ty! More

brake inspection Quick inspection and recommendation. They take a complete look at the vehicle. I feel they can be trusted. I will continue to go back for service. The Quick inspection and recommendation. They take a complete look at the vehicle. I feel they can be trusted. I will continue to go back for service. The car wash is always nice. More

Routine service Everyone in the service department is happy to help. Service was done in less time than quoted. Josh is great! We were out of there in no time! Everyone in the service department is happy to help. Service was done in less time than quoted. Josh is great! We were out of there in no time! More

Simple oil change I was in for a simple oil change and check over. Dealt with me promptly on arrival and was done in less than 45 minutes including a wash. Waiting area I was in for a simple oil change and check over. Dealt with me promptly on arrival and was done in less than 45 minutes including a wash. Waiting area quiet and comfortable, only down side was so-so coffee and an $80 bill. More

Very knowledgeable staff It is the best dealership I have come across. They were very gentle, helpful, and tried best to sell the car I wanted and explained every technical as It is the best dealership I have come across. They were very gentle, helpful, and tried best to sell the car I wanted and explained every technical aspects of the car I bought. I am planning buy another car (vw Passat) soon from them. More

Copmlimentary alignment check As promised on the phone, I was able to pop in and have my alignment checked without scheduling an appointment. Even thought the service department w As promised on the phone, I was able to pop in and have my alignment checked without scheduling an appointment. Even thought the service department was very busy Monday morning, the duration of my visit was under 30 minutes. As always, awesome folks and great service. Don't mind making the long trips from Lake County IL to my favorite Subaru dealer in Countryside IL. Also, love their service specials frequently updated on their Website. More

Attentive service My Beetle wouldn't start. We jumped it and brought it in. Scott in Service couldn't have been nicer. He had my car looked at and a new battery inst My Beetle wouldn't start. We jumped it and brought it in. Scott in Service couldn't have been nicer. He had my car looked at and a new battery installed within 2 hours. I appreciate the attentive service. More

Friendly service They are very friendly but I don’t give 5 star because it takes time to wait a while. Almost 2 hr for oil change and rotate tiles. I made reservation They are very friendly but I don’t give 5 star because it takes time to wait a while. Almost 2 hr for oil change and rotate tiles. I made reservation to do so. If they can do a bit faster, that would be great! More

Ontime and efficient. The work was done promptly and the explanation of what was done was clear. The service agents were courteous and professional I plan on returning to The work was done promptly and the explanation of what was done was clear. The service agents were courteous and professional I plan on returning to this dealer for service on my 2015 Forester. More

It was a very good experience I really like the kindness of the employees.I feel comfortable when interacting with them because they are very professional and clear any questions I I really like the kindness of the employees.I feel comfortable when interacting with them because they are very professional and clear any questions I may have.I also really like the waiting area. More