The Autobarn Subaru of Countryside - Service Center

Great service experience Appointment was scheduled promptly. Sam was very professional, the facility- clean and nice, with snacks and drinks. Service completed on time. O Appointment was scheduled promptly. Sam was very professional, the facility- clean and nice, with snacks and drinks. Service completed on time. Overall had a great service experience. More

Scott in service is wonderful! Scott was extremely helpful in the service department at VW. He kept me up to date and explained everything to me, regarding work on my beetle. I enj Scott was extremely helpful in the service department at VW. He kept me up to date and explained everything to me, regarding work on my beetle. I enjoy going there to service my vehicle do to their great team. Thank you, Natalie P More

Service visit - Painless and easy Service visit (for recall notice and oil change). The check in was quick and easy, the waiting area had plenty of drinks and snack options and free wi Service visit (for recall notice and oil change). The check in was quick and easy, the waiting area had plenty of drinks and snack options and free wifi. The service itself was completed quicker than advised and the car was returned washed. Perfect. More

Scott in Service "THE BEST" Scott in service, makes you feel like family, great communication skills, always keeps in touch, meets or exceeds all the expectations, makes you feel Scott in service, makes you feel like family, great communication skills, always keeps in touch, meets or exceeds all the expectations, makes you feel welcome . A++++++++ More

Courteous service Had Sam that took care of my oil change and recall brake light switch. Didn't get a loaner as requested but Sam took me back and forth. I love being a Had Sam that took care of my oil change and recall brake light switch. Didn't get a loaner as requested but Sam took me back and forth. I love being able to talk with Emily and appreciate that Subaru has women in the Service Dept. Could use more! More

Excellent service, prompt and couteous Had great service - provided with both a loaner and also, text message updates. Thank you! My car was ready much faster than I anticipated. Very much Had great service - provided with both a loaner and also, text message updates. Thank you! My car was ready much faster than I anticipated. Very much appreciate it! More

Generally good experience. Asked for synthetic oil change as part of a 120,000 mile service and did not receive synthetic oil. When I went to pick the car up, only 1 service adv Asked for synthetic oil change as part of a 120,000 mile service and did not receive synthetic oil. When I went to pick the car up, only 1 service advisor was helping customers and three of us were waiting to be taken care of. Finally made it to the cashier who was not there. She showed up 10 minutes later to take care of payment for me and another customer. Not excellent this time around. More

Friendly, prompt service each visit. A joyful experience.every time. Thanks to all. Also impressed with the cleanliness and ambiance of the waiting area. wil prompt service each visit. A joyful experience.every time. Thanks to all. Also impressed with the cleanliness and ambiance of the waiting area. will return often. More

Trustworthy service, long wait I receive very good service at the Autobarn Subaru service department, however, a routine oil change with tire rotation regularly takes over an hour, I receive very good service at the Autobarn Subaru service department, however, a routine oil change with tire rotation regularly takes over an hour, close to 90 minutes, and I always have an appointment. More

Great patience by Sam Had a terrible experience scheduling the two cars and explains a lot that they (scheduling) are not there anymore. They scheduled our Forrester and Cr Had a terrible experience scheduling the two cars and explains a lot that they (scheduling) are not there anymore. They scheduled our Forrester and Crosstrek for noon appt's that should take about an hour (according to the scheduling woman) and we got there and it was obvious that wasn't possible so we just had the Crosstrek serviced and left the Forrester to pick up the next day since they were swamped and the scheduling had been done badly. Sam was very patient and cool and despite the bad scheduling made it a good experience. This was honestly the first issue we've ever had with purchasing or service so I'm sure now that the scheduling person is gone, that will remedy itself with someone who knows what they are doing. We've always been nothing but happy with this dealership. More