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The Autobarn Subaru of Countryside - Service Center
Countryside, IL
649 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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649 Reviews of The Autobarn Subaru of Countryside - Service Center
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October 07, 2019
EXCELLENT SERVICE THE SERVICE WAS EXCELLENT WOULD DEF RECOMMEND THIS DEALERSHIP TO ALL MY FRIENDS AND FAMILY. ITS ALWAYS A JOY TO COME BACK FOR SERVICE, EVERYONE IS S THE SERVICE WAS EXCELLENT WOULD DEF RECOMMEND THIS DEALERSHIP TO ALL MY FRIENDS AND FAMILY. ITS ALWAYS A JOY TO COME BACK FOR SERVICE, EVERYONE IS SO HELPFUL More
by Salvador
October 07, 2019
Great service as always I bought my VW used at another dealer that was not convenient for serving. Autobarn Countryside has been great over the last three years. Never any I bought my VW used at another dealer that was not convenient for serving. Autobarn Countryside has been great over the last three years. Never any trouble getting an appointment that fits my schedule. Everyone is always very pleasant and helpful. More
by RA
Employees Worked With
Jonathon
October 02, 2019
As usual I received excellent service. I purchased a new battery, got an oil change and new wipers for my car. I will always bring my vehicle to this Volkswagen dealership. battery, got an oil change and new wipers for my car. I will always bring my vehicle to this Volkswagen dealership. More
by Daphane West
Employees Worked With
October 01, 2019
Service was on time and handled efficiently. I was kept apprised of the status throughout the service. Emily explained what was done, what was found and the next required maintenance. The car was washed apprised of the status throughout the service. Emily explained what was done, what was found and the next required maintenance. The car was washed and returned as promised. More
by MatDrivr
Employees Worked With
Emily Litz
September 30, 2019
Driver side mirror problem My riverside mirror was unable to articulate in the full horizontal position. I brought it in for repair and the service dept found a broken or strai My riverside mirror was unable to articulate in the full horizontal position. I brought it in for repair and the service dept found a broken or strained spring in the mirror assembly that caused the problem. It was repaired and restored to normal operation. It is a lease car so no charges. More
by outback
Employees Worked With
Sam Schwager
September 30, 2019
Fast, friendly service. I came in last Friday to have fog lights kit installed. I was greeted by a very nice service department representative named Dale Rowden. I sat down I came in last Friday to have fog lights kit installed. I was greeted by a very nice service department representative named Dale Rowden. I sat down to read a book that I brought with me and not long afterwards, I was told that my car was ready. I was in and out of there so fast that I felt relieved. For a person that it is use to sitting around a long time for car repairs, this was a relief. I know it doesn't take long to install the kit but there have been times when I've taken a car in for repairs at other places for simple things where minutes turned into hours. I appreciated that very much. The waiting area is very clean and is stocked with nice refreshments. My car was also washed and waiting for me I did not even have to request it. Thank you Dale More
by Jbug
Employees Worked With
Dale Rowden
September 29, 2019
Jonathan was excellent! Very well done great customer service and went the extra mile dealt with VW atlas issues i had and excellent customer service Very well done great customer service and went the extra mile dealt with VW atlas issues i had and excellent customer service More
by vwatlas
Employees Worked With
Jonathan
September 24, 2019
Great service! I popped a tire on the way to work. I drove right to the dealership and they were able to put a new tire on my car that same day. Service has always I popped a tire on the way to work. I drove right to the dealership and they were able to put a new tire on my car that same day. Service has always been great. That’s the big reason why I bought my car here. More
by lcongelose
Employees Worked With
Dale Rowden
September 22, 2019
Once again, great service Once again I had a very satisfactory service visit. I did have some bad news, but not due to the service. I had a rock hit my windshield and was tol Once again I had a very satisfactory service visit. I did have some bad news, but not due to the service. I had a rock hit my windshield and was told in a very friendly way how much it was going to cost me. The Countryside dealership from start to finish has been absolutely great. More
by JRB
Employees Worked With
Dale Rowden
September 21, 2019
Great service department! I've been a customer at Countryside Autobarn Volkswagen for 6 years now. Their service department is the best I've ever experienced. It seems like a g I've been a customer at Countryside Autobarn Volkswagen for 6 years now. Their service department is the best I've ever experienced. It seems like a great work environment - they appear to like what they're doing and enjoy working with each other. They've gone to bat for me on issues just outside of warranty which saved me a pile of cash one time. More
by Sox Fan
Employees Worked With
Scott Essig
