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The Autobarn Subaru of Countryside - Service Center
Countryside, IL
649 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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649 Reviews of The Autobarn Subaru of Countryside - Service Center
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July 04, 2020
time for service very accommodating for changing times and days. chair outside was comfortable. helped to keep social distance. nice touch under the tree with artific very accommodating for changing times and days. chair outside was comfortable. helped to keep social distance. nice touch under the tree with artificial grass. nice place for lunch More
by gocg
Employees Worked With
Musa Atiq
July 04, 2020
Fast, reliable service every time. Service personnel are very knowledgeable and they take the time to explain the work that was done. These people are pros! very knowledgeable and they take the time to explain the work that was done. These people are pros! More
by ParrotZach
Employees Worked With
July 01, 2020
Very polite, great concern for my safety and all in alla Very polite, great concern for my safety and all in all a positive tuneup. Thank you. Very professional. Clear explanations. Car is amazing and Very polite, great concern for my safety and all in all a positive tuneup. Thank you. Very professional. Clear explanations. Car is amazing and attribute that to excellent service. More
by Mcampbell007
June 30, 2020
The staff was courteous and helpful and the service was excellent. The time it took to correct the recall was reasonable. The waiting room was very nice too. excellent. The time it took to correct the recall was reasonable. The waiting room was very nice too. More
by vledermann
Employees Worked With
Musa Atiq
June 28, 2020
recalls and 30,000 service jJosh was very helpful explaining what had to be done and how long it would take He also arranged a loaner car as the service would take a ver jJosh was very helpful explaining what had to be done and how long it would take He also arranged a loaner car as the service would take a very long time. More
by Adolph T Giesler
Employees Worked With
June 22, 2020
Good service; need more room to "distance" I went to this dealership in order to have a factory recall remedied (Takata airbag). This recent appointment replaced one in April that was booked in I went to this dealership in order to have a factory recall remedied (Takata airbag). This recent appointment replaced one in April that was booked in March. In April, when I originally brought my car in, the Service Department said I couldn't wait for my car, and they were going to set me up with a loaner car. Because of COVID-19, the Service Department was backed up with work due to a lack of staff. I decided to re-book my appointment for June, instead of using a loaner car. Thankfully, this time, everything went smoothly. The airbag was replaced in about one-and-a-half hours. (The original time estimate in March, when I originally booked, was about 2-3 hours.) My only concern was that the waiting room seemed a little busy. Perhaps, seats were six feet apart for "social distancing," but they still seemed a bit close for comfort. I noticed there was a chair under a small tree in the parking lot. I probably would have sat out there, but it was hot, close to 90 degrees. Plus, the waiting-room chair I first sat in was right next to the Parts Window. I thought the window was not in use, since it was dark. Was I wrong about that! Eventually, there were people standing way closer than six feet from me -- had to move. More
by No. 6
Employees Worked With
Musa Atiq
June 21, 2020
Service Rep was helpful, friendly. Work was explained and done in timely manner. Car was returned spotless. Waiting area very comfortable and not crowded. Appears there is also an outside waiting area. and done in timely manner. Car was returned spotless. Waiting area very comfortable and not crowded. Appears there is also an outside waiting area. More
by mleigh
Employees Worked With
Jonathan Smith
June 18, 2020
Good service, polite serviceman-Ronnie, clean environment, took great safety precautions for coronavirus situation. Sat in some chairs outside to wait for my car. Hoping for a resolution for the environment, took great safety precautions for coronavirus situation. Sat in some chairs outside to wait for my car. Hoping for a resolution for the faulty leather trim on my driver’s seat which happened within the first few weeks of purchase. More
by ELuch
Employees Worked With
Ronnie in service
June 10, 2020
Friendly, explained all charges and procedures patiently. I asked about the price of the oil change and he looked up my past record and showed that it was the same charge but he also gave me a $10 off coupon I asked about the price of the oil change and he looked up my past record and showed that it was the same charge but he also gave me a $10 off coupon this time. More
by Gail Bennett
Employees Worked With
June 06, 2020
The service we receive here is always top notch. The people are always professional friendly, courteous and know their stuff. We are always very satisfied with the service. people are always professional friendly, courteous and know their stuff. We are always very satisfied with the service. More
by Loie52
