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The Autobarn Subaru of Countryside - Service Center

Countryside, IL

4.7
649 Reviews

649 Reviews of The Autobarn Subaru of Countryside - Service Center

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July 27, 2020

Jonathan is polite, knowledgeable and friendly. My service appointment ended up taking longer than estimated due to a recall. Jonathan provided me with a loaner so that I was able to get on with my da More

by jeanne.cronin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan smith
Jul 29, 2020 -

The Autobarn Subaru of Countryside responded

Jeanne, thank you for your kind review; we are happy to pass along your comments to the team here at The Autobarn Subaru of Countryside! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

July 27, 2020

Great Service All The Time Very short wait to be greeted and logged in, excellent work by mechanics, friendly staff, pleasant waiting area. As I've said before, I thought waiti More

by Jbug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Musa Atiq
Jul 29, 2020 -

The Autobarn Subaru of Countryside responded

Thank you for your high star rating. We're happy to see that your experience with us was excellent! We hope to be of service to you again! Take care!

July 24, 2020

Ask For Carlos Spizzirri Brought my VW Jetta in for an oil change today and was greeted by a very friendly and professional Service Rep by the name of Carlos Spizzirri. Carlo More

by DebDybs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Spizzirri
Jul 25, 2020 -

The Autobarn Subaru of Countryside responded

Thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Thank you so much for choosing The Autobarn Subaru of Countryside as your first choice for service!

July 24, 2020

hassle free repair for a recall. even with the covid 19 mitigation, the process was smooth and hassle free. the staff was professional and friendly and addressed all the necessary rep More

by don.sierzega
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Mendiola
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Litz
Jul 25, 2020 -

The Autobarn Subaru of Countryside responded

Don, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional questions, we will be more than happy to assist you! Safe travels!

July 23, 2020

Great service - finished ahead of time. I took my care to get a Recall repair and an oil change. They gave me a loaner (a real nice Outback) and were done by 1:00 pm. More

by Doug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Padilla, Musa Atiq
Jul 25, 2020 -

The Autobarn Subaru of Countryside responded

Doug, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Thank you so much for choosing The Autobarn Subaru of Countryside as your first choice for service!

July 18, 2020

Very courteous and over all great service!! Bought my car in for oil change and key getting stuck In ignition. They had part and in no time ready to go!! Thy are always so helpful, explaining ev More

by Suzan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Musa Atiq
Jul 20, 2020 -

The Autobarn Subaru of Countryside responded

Thank you! We take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback! We hope to be of service to you again! Take care!

July 13, 2020

Very pleasant experience I brought my Mom's car in for service. The service department was right on schedule, friendly, helpful and got the job done in a timely manner. LOVED More

by Mom's Car
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Mendiola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2020 -

The Autobarn Subaru of Countryside responded

We're glad to hear that everything was completed in a timely manner and to your satisfaction. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 07, 2020

Excellent service! Musa helped me discover the issue was my brakes not my tires. Highly recommended. Went in to replace tires and discovered it wasn’t needed yet More

by Twinkscat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Musa Atiq
Jul 10, 2020 -

The Autobarn Subaru of Countryside responded

Thank you for your kind words! We're happy we could help. We want all our customers to feel this way when leaving our dealership!

July 07, 2020

Routine Maintenance - Quick, Efficient and Professional Visited for routine maintenance on my 2017 Outback. Whole experience was handled in a very professional manner and I was in and out within an hour. Th More

by markh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Mendiola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2020 -

The Autobarn Subaru of Countryside responded

Markh, we really appreciate your great feedback! Our team is available should you require any extra help. Safe travels!

July 07, 2020

On schedule, prompt service, courteous service people Set up an appointment to look into former repairs. Musa Atiq met with me and resolved the issue in less than an hour. Great service. More

by Dean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Musa Atiq
Jul 10, 2020 -

The Autobarn Subaru of Countryside responded

Dean, thank you for your high star rating. We're happy to see that your experience with us was excellent! We hope to be of service to you again! Take care!

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