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The Autobarn Subaru of Countryside - Service Center

Countryside, IL

4.7
657 Reviews

657 Reviews of The Autobarn Subaru of Countryside - Service Center

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September 03, 2020

We've purchased 2 vehicles from them. They are very thorough, accommodating and amiable. We've received excellent service from them so far. Happy to have done business with them. More

by Gerrie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michal Podyma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Fulfs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Freddy Hamed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2020 -

The Autobarn Subaru of Countryside responded

Gerrie, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

September 02, 2020

Excellent customer service as always. Josh was very nice and answered all of my questions. The wait time was about and hour which was not bad at all. More

by Wendy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Mendiola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2020 -

The Autobarn Subaru of Countryside responded

Wendy, thank you for your kind review; we are happy to pass along your comments to Josh. We are always more than happy to assist you if anything else comes up. Take care!

September 02, 2020

I received great service and prompt completion at my last visit. I love the flexibility of the Express option to obtain quick maintenance without needing an appointment. More

by Valerie A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Padilla
Sep 08, 2020 -

The Autobarn Subaru of Countryside responded

Valerie, thank you for your kind words! We're happy we could help. Please don't hesitate to reach out if there's anything additional we can do for you.

September 01, 2020

Great service as usual Very polite and efficient Dependable on time Easy to get an appointment Would recommend to friends and family for sales and service More

by Barb727m
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Mendiola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2020 -

The Autobarn Subaru of Countryside responded

Thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!

August 30, 2020

Service people are very polite and always keep you posted on service issues... Place is very clean. Never had any issues or concerns with treatment. More

by joekappel23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnathan
August 29, 2020

Very professional and quality service. I was very impressed with the communication with the tech working on my car. I will return for my other VW Recall. More

by abelardodiaz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Mendiola
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 28, 2020

They did a great job, ran all the necessary tests and explained everything clearly. I was given a new battery to replace the defective one. More

by ljbalicki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Mendiola
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 25, 2020

Prompt, courteous staff and nice socially distanced outdoor chairs available (as well as indoor waiting area) while waiting. Good COVID guidelines....I assume the car was well serviced too! (I know no More

by aestearns
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I'm sorry - I've forgotten names
August 24, 2020

Jimmy is friendly and accommodating! Approach us right away and ask what we came for. We did not wait long for the service to be done! Jimmy has a great customer service. More

by e_casa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Padilla
Aug 26, 2020 -

The Autobarn Subaru of Countryside responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Please let us know if you have any additional questions about services you received and thank you again for choosing The Autobarn Subaru of Countryside!

August 24, 2020

I was informed in advance of what was needed to be done on my vehicle; Loaner vehicle was provided for the time of service; The service was performed on time ; More

by agwozdz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronnie Haleem, Saban Cavkusic
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