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The Autobarn Subaru of Countryside - Service Center

Countryside, IL

4.7
657 Reviews

657 Reviews of The Autobarn Subaru of Countryside - Service Center

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October 15, 2020

Musa is very knowledgeable and helpful! He goes the extra step to assist with any needs. I appreciate his honesty. Thank you Musa for your help! More

by NF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Mendiola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Musa is great! He is very knowledgeable.
Nov 02, 2020 -

The Autobarn Subaru of Countryside responded

Hello, thank you so much for your positive comments about The Autobarn Subaru of Countryside. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 13, 2020

Musa Atiq oversaw the installation of my remote starter== now I can start my car from 400 feet away...help to clear the ice and snow, and hop into my cozy Subaru Outback! Gotta LOVE technology AND Musa!!! More

by SUBEE SUE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MUSA ATIQ
Oct 15, 2020 -

The Autobarn Subaru of Countryside responded

Hello, we take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback! Have a wonderful day!

October 11, 2020

Quick, courteous and attentive to my service request. Three reasons I continue to be a repeat customer of Autobarn Subaru of Countryside! Knowledgeable service representatives and an excellent sales te More

by Quazydwg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Nowik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Mendiola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2020 -

The Autobarn Subaru of Countryside responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

October 10, 2020

Jaime (Jimmy) does a great job managing customer service requests. He thorough, offers detailed explanations on repairs and options, and is customer focused. Thank you. More

by Hank O
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michal Podyma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaime Padilla
Oct 15, 2020 -

The Autobarn Subaru of Countryside responded

Hank, thank you for your kind words! We're happy we could help. Please don't hesitate to reach out to us if there's anything more we can do!

October 10, 2020

Brought Crosstrek in for standard service. Usual great help. Jordan was very pleasant to deal with. Still the best dealership around. Always a please to use. More

by scipiopulius
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jordan
Oct 15, 2020 -

The Autobarn Subaru of Countryside responded

In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Please don't hesitate to reach out if there's anything additional we can do for you.

October 08, 2020

Very short wait. Service tech was very friendly and listened to my concerns. Due to pandemic I waited outside. Happily where were several chairs outside. Service tech kept me informed as service procee More

by Rhall6213
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Mendiola
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 07, 2020

This was my first visit to the service dept at Autobarn Subaru for my 2020 Subaru Forester. It was a very pleasant experience as the service manager was friendly and courteous. The wait time was exactly as More

by lcummings1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Mendiola
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 05, 2020

The service tech was thorough, friendly and courteous. Great customer service. Would highly recommend this dealership not only for the service but for the sales. TY, Nancy More

by caddy3333
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Mendiola
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2020

Jordan was very friendly and kind when he approached us as we had two slewing children in our car. Very attentive and pleasant. Thank you More

by aimeecn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Felix
September 25, 2020

Came in with a problem getting the key out of the ignition. Problem was fixed and under warranty. Had some additional work done so I needed to leave the car. Got a lift home. Very good experience More

by ljbalicki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Mendiola
5.0
This rating includes all reviews, with more weight given to recent reviews.
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