The Autobarn Subaru of Countryside - Service Center

As usual, it was a pleasant experience. No surprises and timely service is appreciated. Friendly and professional and the waiting area was clean and I felt comfortable waiting for work to be done. timely service is appreciated. Friendly and professional and the waiting area was clean and I felt comfortable waiting for work to be done. More

The oil change and tire rotation started as scheduled along with a car wash. Everything was done in a reasonable time. The waiting room was spaced out and COVID ready. along with a car wash. Everything was done in a reasonable time. The waiting room was spaced out and COVID ready. More

Efficient, timely and excellent service on my 2015 Subaru Forester. It was great to have outdoor seating available. After my service, the car was clean and washed. Forester. It was great to have outdoor seating available. After my service, the car was clean and washed. More

Appreciate the quick turn around to get the broken parts for my Outback. This includes the call from your dealership, and being able to make an appointment at the time of call that week to get the parts in for my Outback. This includes the call from your dealership, and being able to make an appointment at the time of call that week to get the parts installed. More

Very safe and secure atmosphere in the service department during this very difficult time. My Outback scheduled service was done promptly. Always a great experience here! during this very difficult time. My Outback scheduled service was done promptly. Always a great experience here! More

Greg went above and beyond and showed me while driving exactly what would happen if someone hit the ignition switch while the car was running. exactly what would happen if someone hit the ignition switch while the car was running. More

The service department at this location knows how to go above and beyond. They are knowledgeable and know how to treat their customers. Their service was done in a timely manner and their professionalism g above and beyond. They are knowledgeable and know how to treat their customers. Their service was done in a timely manner and their professionalism goes a long alway. More

I have always had pleasant and helpful responses at this dealership. but I most appreciate the way I've been treated with pop-up unscheduled situations that seem to periodically arise. dealership. but I most appreciate the way I've been treated with pop-up unscheduled situations that seem to periodically arise. More

Josh kept me posted and got me out in less than an hour. Appreciate that when you said you opened at 7 you meant it. Appreciate that when you said you opened at 7 you meant it. More

I cannot RAVE enough about Ronnie! He is truly AMAZING! After working years with Scott Essing, it was definitely nerve racking to switch advisors. But, I must say Ronnie has BLOWN AWAY all expectations and After working years with Scott Essing, it was definitely nerve racking to switch advisors. But, I must say Ronnie has BLOWN AWAY all expectations and delivers each and every time! He makes you feel so welcome, so comfortable and never rushes you! His positive attitude and disposition is truly AWESOME! He makes you feel like you have pulled up to home and makes you feel at home! I had an issue with a tire and his approach was SO INCREDIBLE! He had such a way of having me come and look at the tire, explain it and not terrify me that I would have to sell my 1st born to fix it! He took the time to explain why I should get the tire, what was the cause (also then took the time to listen to my story on explaining what happened) and then really went above & beyond to explain why I should get it done with Volkswagen, the savings and the program. If he would have not have used his approach with his incredible knowledge and explanation on the issue, program and the benefits of Volkswagen....I would have normally just gone to my Discount Tires and had it done there! But because of Ronnie and TRULY EVERYTHING ABOUT HIM I decided to have Volkswagen take care of it and he earned my trust for the future on any other issues that may arise! But, let's hope for the best and that no issues will arise! But honestly, this is my 2nd visit with Ronnie and I trust him now like I trusted Scott...and truly believe he will take care of me in the future, be honest with me and always make me feel like part of the Volkswagen Family! Because of Ronnie and Marek Hornik...I am SO LOYAL to Volkswagen...and without them...I would NOT be!!!!! More