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The Autobarn Subaru of Countryside - Service Center

Countryside, IL

4.7
650 Reviews
Call Service Center (708) 497-3999

650 Reviews of The Autobarn Subaru of Countryside - Service Center

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February 22, 2022

Service not friendly, did not attempt to research h my lease warranty. Won't renew. More

by DLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Unknown name did not introduce himself
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Mar 22, 2022 -

The Autobarn Subaru of Countryside responded

We are terribly sorry we were not able to meet your expectations during your visit. We can certainly answer any questions you may have regarding your warranty with just a phone call. Please call and ask for any finance and insurance manager at 708-497-3999, and we can help you right away. Thank you.

February 21, 2022

Great, timely service by Julian. Pleasant and clean environment. Very satisfied with the experience today. More

by Ann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian
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Feb 23, 2022 -

The Autobarn Subaru of Countryside responded

Hi Ann, thank you for your kind words! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

February 19, 2022

Great , fast , friendly and helpful personnel ! Appreciate everything they do and help me and my family with our vehicles. Thank you!!! More

by Pizarrojj71
Customer Service
Recommend Dealer
Yes
Employees Worked With
Jonathan
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Feb 21, 2022 -

The Autobarn Subaru of Countryside responded

Hi, we really appreciate your great feedback! Please let us know if you have any additional questions about services you received and thank you again for choosing The Autobarn Subaru of Countryside!

December 06, 2021

Went for service and a recall. Am doubtful if they did anything at all. They are supposed to check fluid levels, right...well they forgot the window washer tank. Considering that, they might have forgott More

by Josejmarti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Isaac Conditt
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July 02, 2021

Booked my appointment on their site, received confirmation via email. Before my appointment got a reminder notification. Met immediately upon arriving in the service lane and was in and out very More

by raltier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 06, 2021 -

The Autobarn Subaru of Countryside responded

Hello Raltier, thanks for your great review, and for giving our dealership such a high star rating! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

January 07, 2021

I’ve been bring my car in for service for years. Wonderful team, very insightful, and informative. I’m always confident that my car will be well taken care of. More

by bennam68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 07, 2021 -

The Autobarn Subaru of Countryside responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Thank you so much for choosing The Autobarn Subaru of Countryside as your first choice for service!

January 06, 2021

Ronnie kept me update to date with the service needed, warranty coverage and when that vehicle was ready to be picked up. Great service. Josh went beyond just picking up vehicle service, including gettin More

by Jay Riggio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Mendiola
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 07, 2021 -

The Autobarn Subaru of Countryside responded

Thank you! We take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback! We hope to see you soon!

January 01, 2021

It is always a pleasant experience to bring my car in for service, which is why I return here for service or repair. Thanks Josh! Thanks Everyone! More

by lauren d
Recommend Dealer
Yes
Employees Worked With
Josh Mendiola
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 05, 2021 -

The Autobarn Subaru of Countryside responded

Hi Lauren, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

December 19, 2020

My service advisor, Jordan Felix, was knowledgeable, helpful and overall excellent. If he was a company I’d buy stock in him. Three more words.8 More

by medinaut
Recommend Dealer
Yes
Employees Worked With
Jordan Felix
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Dec 22, 2020 -

The Autobarn Subaru of Countryside responded

Medinaut, thanks for your great review, and for giving our dealership such a high star rating! We hope to be of service to you again! Take care!

December 17, 2020

Service was great as usual. Service Advisor, Jaime Padilla was great. That’s why I’ve owned 4 Subaru’s. Love the cars, appreciate the service. More

by bennam68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Mutz
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Dec 19, 2020 -

The Autobarn Subaru of Countryside responded

Hi, thank you for your kind review; we are happy to pass along your comments to Jaime Padilla! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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