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The Autobarn Subaru of Countryside - Service Center

Countryside, IL

4.7
657 Reviews

657 Reviews of The Autobarn Subaru of Countryside - Service Center

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June 24, 2022

oil filter was less than hand tightened and car began to smoke and needed to add washer fluid. Also was charged for a stripped lug nut which would have occurred from last oil change which was done by same s More

by lauratrusk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Mendiola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2022 -

lauratrusk responded

Oil change

Jun 24, 2022 -

lauratrusk responded

Oil change completed

June 15, 2022

I am very satisfied. Nothing else need be said…… ***** ***** I do not have anything else More

by Barry Schaffner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Musa Atiq
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 13, 2022

A great experience in all respects. .the people-both associates & management give the sense of appreciation to the customers. Never had such an enjoyable experience from a car dealership More

by jtaz55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 03, 2022

The people at Autobarn are very polite and professional. They explain everything to customers. The waiting area is always clean, too. I’d def recommend this place for all car needs. More

by dihoff6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Smith
May 26, 2022

The service staff as well as the sales staff are very friendly and helpful. I highly recommend this countryside dealership to everyone. More

by rconner0810
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Nowik
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2022

Best sales and service in the area. Employees very courteous and attentive to your needs. More

by rocky6599
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember his name
May 02, 2022

Greatest team of mechcanics technicians. The staff for service is the best ever! I am grateful. Thank you Team Subaru of Countryside. More

by Sophia Subaru
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Musa Atiq
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 19, 2022

As always, fast, excellent service always willing to jelp and take time yo answer questions. More

by HockeyMama
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Freddy Hamed
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 07, 2022

Volkswagen does not back up their products. I own a 2010 GTI with 37,800 miles on it. It is pampered, lightly driven and kept in a climate controlled garage under a dust cover. At 37,600 miles, More

by marknmelissaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ronnie
Apr 22, 2022 -

The Autobarn Subaru of Countryside responded

We are truly sorry, but our VW location did everything possible to get this covered for you. Volkswagen is just not willing to cover repairs that are over 2 years past the warranty expiration date.

Apr 22, 2022 -

marknmelissaw responded

The dealership should have helped if their greedy parent corporation would not. At least covering the labor cost would have been a positive step . No problem, just another business to put on the list not to go to again

April 06, 2022

Nothing short of excellent. Johnathan was welcoming and explained in detail my options and what was needed to repair my vehicle. More

by Conqua1962
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan
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