The Autobarn Nissan of Evanston

The service on my Nissan was great -- the staff was friendly, knowledgeable, and trustworthy, as always! friendly, knowledgeable, and trustworthy, as always! More

Was charged nearly $3k over online price to cover the costs of a UCI (used car inspection) that was not actually performed. Oil change was needed immediately after purchase as well as rear brakes (becaus costs of a UCI (used car inspection) that was not actually performed. Oil change was needed immediately after purchase as well as rear brakes (because they were under the minimum of 5mm) (the rear brakes on vehicle were at 3mm) and the tires were old and dry rotted (DOT date of 2013). All of which are required to be changed per Nissan UCI standards. More

Clear communication of what needed to be done and why. Also applied all possible discounts to be competitive. Also applied all possible discounts to be competitive. More

Great customer service. Ryan did a great job of keeping me informed of my vehicle's status as well! me informed of my vehicle's status as well! More

Ryan was a great help to getting the work done on my car! Thanks Ryan for all your help! Thanks Ryan for all your help! More

The service department kept me informed every step of the process. They explained the results of the inspection and costs. Repairs were completed in a timely manner. process. They explained the results of the inspection and costs. Repairs were completed in a timely manner. More

Great experience! Friendly staff. Everyone was helpful, and answered all my questions. I have no complaints. and answered all my questions. I have no complaints. More

Purchased yet another car from them...they made the process easy and convenient, as always process easy and convenient, as always More

Everyone involved paid attention to what I wanted and went above and beyond to ensure I got it. Alejandro and Robert were the best! They made this purchase stress/ haggle free! went above and beyond to ensure I got it. Alejandro and Robert were the best! They made this purchase stress/ haggle free! More

Clean new facility. Friendly courteous experienced service. Provides coffee water and snack in their spacious waiting room. service. Provides coffee water and snack in their spacious waiting room. More