The Autobarn Nissan of Evanston
Evanston, IL
Filter Reviews by Keyword
By Type
Showing 825 reviews
Exceptional Customer Service Gianna's commitment to serving clients with the highest level of service is second to none. We felt in good hands from the showroom to the test drive Gianna's commitment to serving clients with the highest level of service is second to none. We felt in good hands from the showroom to the test drive to signing the paperwork and she never pressured us once. Our only drawback was we asked for the car to be detailed as part of the deal and the work fell short. The inside wasn't done at all, which is what needed the most attention and the outside didn't seem to have anything done besides a car wash (rims were still dirty). We would have rather had waited a few extra minutes for the work to be completed correctly. Overall, we were very pleased with our experience and the level of professionalism with all the staff involved with our purchase. Thanks, Gianna! :) More
Great service While buying a car can be stressful, Bojan really made it a good experience. And most importantly, once I left with the car, he consistently followed While buying a car can be stressful, Bojan really made it a good experience. And most importantly, once I left with the car, he consistently followed up and took care of a few minor issues. I always had a comparable loaner and the issues were fixed with no problem and stress. I would recommend this dealership and sales staff to anyone. More
Great experience of buying my new Altima I bought the new 2014 Altima sv tonight. Although I come too late around 8pm but the representative Salko Alihodzic is very nice and friendly got me t I bought the new 2014 Altima sv tonight. Although I come too late around 8pm but the representative Salko Alihodzic is very nice and friendly got me through the whole process until 10pm. I thank him provide me with good price and also great service. I strongly recommend Autobarn and Salko for you. More
Best Dealership, Best Sales Consultant, Best prices. Bought Nissan Pathfinder. This is by far the Best Dealership. Was very skeptical, but Bojan honored every word. Highly recommended. Impeccable custome Bought Nissan Pathfinder. This is by far the Best Dealership. Was very skeptical, but Bojan honored every word. Highly recommended. Impeccable customer service. Raj Gupta More
Excellent Buying Experience!!! I have always hated the car buying process. It is not a question of “if,” but rather “how” I will get ripped-off. I challenge everything car salesmen I have always hated the car buying process. It is not a question of “if,” but rather “how” I will get ripped-off. I challenge everything car salesmen say. It was no different at Autobarn in Evanston. But they were patient with me, explained everything in detail, and kept all of their promises. There was even a little misunderstanding about the financing which was corrected in my favor. Later, upon investigating to determine “how” I got ripped-off, I discovered that Bojan Kokanovic, Sales Staff, and Tony Antonov, Finance Manager, gave me the best deal possible, regarding trade-in, pricing, and financing, on my beautiful new peacock blue Nissan Versa Note. I would purchase a vehicle from them again! More
Friendly shopping experience, great price! I had a great experience finding my Nissan Rogue SV at The Autobarn. I started off by emailing the dealership about my requirements including the pric I had a great experience finding my Nissan Rogue SV at The Autobarn. I started off by emailing the dealership about my requirements including the price and they matched up my offer price which was well below the invoice. They explained that the low price offer was possible if I finance through the dealership. But when I decided to go with my credit union, they hiked up the offer price by $1000. This happened to now come a few hundred dollars shy of what the other dealerships were offering so I decided to pursue it. Since I don't live in Chicago I had to be double sure that they had the exact car in stock and didn't want to make two trips to make the buy. Bojan Kokanovic was very responsive to all my requests and was quite flexible throughout the process. I reached the dealership a bit late due to traffic and they had sold off the car that I had blocked due to a "business decision". Anyway I got a loaner car (a Rogue SL) to take back home until they found the same car a few days later. Bojan drove it all the way to where I live and delivered the vehicle as soon as they found it. I would say that there were a few uncertain moments but overall I got my dream car and they kept their word on the final quoted price. They even threw in a few extras (at discounted rates) in the vehicle that would've normally costed more. This was a hot buy and finding my exact model with the trims was very hard and none of the dealers in a 300 mile radius had it in stock. So I would say it was well worth the extra effort to wait it out. More
Effficient and Friendly delaership We purchased a used car just a couple of weeks ago with the help of Bojan kokanovic, our sales representative at the dealership. We found the car on t We purchased a used car just a couple of weeks ago with the help of Bojan kokanovic, our sales representative at the dealership. We found the car on the internet through Cars.com, and later through the Autobarn web site. We were able to negotiate an amicable deal with a trade-in and had all the financing and paperwork done the same day. We were able to drive our new car home that afternoon. The car required a minor repair through the service department, and that was taken care of quickly and efficiently as well. I would not hesitate to return to Autobarn again for future needs. More
first experience at Autobarn is the first time buyer in evanston Autobarn, it was a great experience with Gina, she explained to me and I detail everything about the car and finan is the first time buyer in evanston Autobarn, it was a great experience with Gina, she explained to me and I detail everything about the car and financing. She is a patient person and makes you feel very comfortable. I tell my friends to buy your car with gina. Thank you. Luis and Marlen More
Bad credit IS a problem Drove 65 miles because of their good reviews and their supposed ability to deal with bad credit. They had the exact car we wanted. We were trying to Drove 65 miles because of their good reviews and their supposed ability to deal with bad credit. They had the exact car we wanted. We were trying to consolidate down to one car to save money and for different needs. They couldn't do anything for us. Asked them what if we use a co-signer with good credit, they told us it wouldn't matter. What? Isn't that the whole point of a co-signer? Waste of 6 hours of our day. They should say "Good credit, decent credit, no problem. Bad credit, don't bother" More
We bought a used nissan rogue 2 months ago with a low miles and excellent price with Bojan kokanovic and I had good experience and it was a excellent service customer and I had a good time as we'll. And miles and excellent price with Bojan kokanovic and I had good experience and it was a excellent service customer and I had a good time as we'll. And he got us a extra key for free that's pretty cool and he's really attent to listen to us for any question we had, just for that, that makes us trust and recommend to other people and as we'll and to our friends. Thank you so much Bojan !!. Juan Ramirez More