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The Autobarn Nissan of Evanston
Evanston, IL
825 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 825 reviews
September 18, 2015
Very Poor Buying Experience Traveled 2 hours to go there to look at/purchase specific used car. Called ahead & spoke to sales manager. I'm 67 years old, knew what I wanted & ag Traveled 2 hours to go there to look at/purchase specific used car. Called ahead & spoke to sales manager. I'm 67 years old, knew what I wanted & agreed that advertised price was good. Only open question was value of trade in. After 20 minute wait, they assigned very young salesman. Car was fine...so wished to make transaction. Went thru the very tiring dance of running down hall to see the boss several times. They low-balled trade value & wouldn't move much....but most maddening was their insistence I pay $989 for a special "acid rain protective clear coat" they claim to have applied...and an "anti-theft etching of VIN #" that was supposed to lower my insurance premium. When salesman was on one of his visits to his boss I called my State Farm agent who said the latter was bogus. This plus nearly $500 in fees for title application & paperwork. Can't imagine they get away with this MICKEY MOUSE GAME PLAYING....especially with a mature buyer. Left very disappointed & frustrated that I wasted a day with these people. Had it not been for their under-handed approach I might have been more willing to deal, but I got put off by the whole experience. More
by RidgelineGuy
Employees Worked With
Eddie
September 18, 2015
Quality vehicle, excellent service and the right price Jonathon Morales was patient and helped me and my wife purchase a great car. He was able to get us a great price, he addressed all our concerns. Very Jonathon Morales was patient and helped me and my wife purchase a great car. He was able to get us a great price, he addressed all our concerns. Very nice guy - perfect personality for working with the public. More
by CarForLumen
Employees Worked With
Jonathon Morales
September 16, 2015
Don Mekola I've always have good services from Dom Mekola at Evvanston autobarn. The car is always ready when promised. Don Mekola is a great device rep I've always have good services from Dom Mekola at Evvanston autobarn. The car is always ready when promised. Don Mekola is a great device rep More
by Frank bolin
Employees Worked With
Don Mekoola
August 28, 2015
Effecient and great service As always I was very please with the service I received on my 2007 Versa, Don Mekoola explained everything that was needed on my vehicle in a professi As always I was very please with the service I received on my 2007 Versa, Don Mekoola explained everything that was needed on my vehicle in a professional manor. More
by sandy T
Employees Worked With
Don Mekoola
August 20, 2015
Pushy Liars We knew exactly what we were looking for, and this dealership had what we wanted at a good price. The test drive was fine- he did a good job of sel We knew exactly what we were looking for, and this dealership had what we wanted at a good price. The test drive was fine- he did a good job of selling the car. Once we sat down to do the deal, the first offer they came back with had $700 for VIN etching, which was "mandatory" because they had already done it. If it was "mandatory", then they are legally required to include that in the advertised price. Also, everyone knows that the VIN etching costs 50 bucks at most. I had to refuse the extended warranties 3 different times with the salesman, and 1 additional time with the finance guy. Only after my 3rd refusal of the extended warranty did he mention the remaining time left on the manufacturers warranty. Too pushy. They then offered a ridiculous low price on my trade in (which needed some mechanical work). When I decided to walk on it and sell it myself - the salesperson asked me if I was afraid of lemon laws. Are you serious? There are no lemon laws for used cars in Illinois. Ultimately, we got out of there with the car at the right price, without any of the xx- but they push way too hard with the warranties and the scams. I will never recommend this dealer to anyone. To anyone from the dealership responding - I want absolutely nothing from you. Read this review at your next sales meeting and think about changing everything about the way you do business. More
by kp123
Employees Worked With
Hitko Kadric
August 12, 2015
Great service. I was very pleased with the work done on my Rogue. Don Macoola was very professional and gave me the best price he could for the services that were re I was very pleased with the work done on my Rogue. Don Macoola was very professional and gave me the best price he could for the services that were rendered. He was very personable and made by experience seamless! More
by silver11
Employees Worked With
Don Mekoola
July 30, 2015
Fast Service, Awesome Reps The service was so fast! The waiting facility is clean and they offer a variety of beverages while you wait. The rep I worked with was so nice! I'll d The service was so fast! The waiting facility is clean and they offer a variety of beverages while you wait. The rep I worked with was so nice! I'll definitely be going back there for all my car maintenance! More
by whitnei86
Employees Worked With
Verona Joyner
July 28, 2015
Great Service Experience I received EXCELLENT service. My service advisor's name was Tom Harrington. He made this service visit a pleasure. Tom was pleasant, courteous, p I received EXCELLENT service. My service advisor's name was Tom Harrington. He made this service visit a pleasure. Tom was pleasant, courteous, polite, and attentive in providing the extra niceties of customer service. Also, he was spot on the service time. I would highly recommend him to others for their car service needs at Autobarn. Thank you, Ruth F More
by nisservRF
Employees Worked With
Tom Harrington
July 16, 2015
First Car Purchase I was very happy with this dealership and still happy. I looked up the car I wanted online and I came right in and Mike Peksin sent me straight to the I was very happy with this dealership and still happy. I looked up the car I wanted online and I came right in and Mike Peksin sent me straight to the car I wanted he didn't fast talk me or try and show me other cars. Not only Mike but everyone there make you feel comfortable and try there hardest to send you out smiling and with a new car. I highly recommend this car dealership for college graduates that want something affordable and nice at the same time. More
by Lucinda Skinner
Employees Worked With
Mike Peksin
July 11, 2015
Worst Customer Service Miki Kadric is very disrespectful. He is very unhelpful and yells at a lady. I am extremely disgusted with his attitude. Hope he does not do that a Miki Kadric is very disrespectful. He is very unhelpful and yells at a lady. I am extremely disgusted with his attitude. Hope he does not do that again to another customer. More
by kalipulako
