The Autobarn Nissan of Evanston

Great customer service They were really freandly and explained every single detail. Help me with my credit also it wasn't easy but now I have a new car thanks to them. They were really freandly and explained every single detail. Help me with my credit also it wasn't easy but now I have a new car thanks to them. More

Unhelpful dealership! Was interested in a 2018 Nissan Sentra. I am out of state. Spoke to two Managers. Either one would explain the interest, price, taxes fees, etc ALL to Was interested in a 2018 Nissan Sentra. I am out of state. Spoke to two Managers. Either one would explain the interest, price, taxes fees, etc ALL together. Mr. Mustafa, tried to get me to figure the total interest out over the term of the loan!!! Also, he tried to add 1,195 dollars of accessories to the deal. Which after I asked was a GPS security device, a 300 dollar processing fee, and out of state shipping charge. He said you could remove the device but I would still have to pay for it. He said they add this device to all there cars. Bottom line very unhelpful dealership. It took them day's to get back to me. And they never did answer all my questions. If they would have answered my questions, and not added there security device. I would have purchased the car. More

Oil change Along with the oil change they told me what I need to be done with my car the next time i come in for the job Along with the oil change they told me what I need to be done with my car the next time i come in for the job More

Service at nissan I would like to thank the auto barn nissan for having us in service YESTERDAY AND TODAY i would especially like to thank BRYANT THE SERVICE ADVISOR I would like to thank the auto barn nissan for having us in service YESTERDAY AND TODAY i would especially like to thank BRYANT THE SERVICE ADVISOR FOR PROVIDING EXCEPTIONAL AND EXCELLENT SERVICE TO MY MOM AND i when we came to service our car our 2010 nissan versa sl hatchback we had alot of questions and he did an excellent job of giving us the answers I WOULD RECCOMEND HIM BEACUSE WHEN IT CAME TIME TO PAY HE HELPED US QUICK PAY HIM AND HE PAIED 54 .21 FROM HIS OWN MONEY . YOU CANT FIND THAT TYPE OF SERVICE ANYWERE ELSE . IM GLAD THAT THERE ARE GOOD PEOPLE AND BRYANT IS AMAZING . HE EXPLAINED STEP BY STEP AND WAS VERY KIND MORE LIKE A FRIEND . I WOULD ALSO GIVE THANKS TO SALES FOR BEING AMAZING AND LETTING US VEIW THE CARS WITHOUT FOLLOWING US . THE AUTOBARN IS A PLACE TO SERVICE YOUR CAR EVEN IF IT IS A BIT PRICY AT LEAST THEY TAKE CARE OF YOUR CAR . WE WILL DEFINETLY BE CUSTOMERS FROM NOW ON THANK YOU FOR PROVIDING EXCELLENT SERVICE FROM START TO FINISH More

Found the Perfect Car Monica Jucan was assigned to us as our sales consultant. I don't think we could have asked for a better representative to help us through the process. Monica Jucan was assigned to us as our sales consultant. I don't think we could have asked for a better representative to help us through the process. She was very engaging and forthright about what she could do for us to include extended warranties and offers for our new car. Her follow up has been great to include several phone calls to ensure we were happy with our purchase and to see if there was anything else she could help us with. She has even gone above and beyond to send back our tollway iPass that we left in our trade in. Outstanding!! More

Terrible experience We bought a used car from this dealership. The staff (Monica Jucan and Leo Ornelas) assured us that the vehicle was safe and that there were no proble We bought a used car from this dealership. The staff (Monica Jucan and Leo Ornelas) assured us that the vehicle was safe and that there were no problems with the vehicle. Furthermore, they told us that the title would me mailed to us shortly. We are still waiting for the title after almost 4 weeks!!!! A couple days after driving the car, the engine light came on and the car would not accelerate beyond 20 miles per hour. We took the car to a mechanic and he told us that the car has multiple problems and that the computer has been tampered with. The car will not even pass a safety inspection; although they claimed the dealer checked the car prior to sale. We have tried contacting Leo Ornelas and Monica, but our calls are always directed to voicemail. They have corresponded with us via email, but they have not been very helpful resolving the issues. Please avoid this dealership and the staff (i.e. Leo Ornelas and Monica Jucan). More

Marco was great, He walked me through the process and stayed with me untill I drove off the lot in my new car. Bravo Marco! For excellent customer service and tha He walked me through the process and stayed with me untill I drove off the lot in my new car. Bravo Marco! For excellent customer service and thanks for going the distance. Doc More

Lorena, Was very helpful and very nice Thank you Lorena ;) You’re the best you explained everything in detail and very well. Happy buyer will recommend you with all my friends and family. H Thank you Lorena ;) You’re the best you explained everything in detail and very well. Happy buyer will recommend you with all my friends and family. Happy New Year !! More

First service experience exceeded expectations! After purchasing a new Murano from the Autobarn a few months ago with the very able help of sales advisor Angel Olivas, we had our first service exper After purchasing a new Murano from the Autobarn a few months ago with the very able help of sales advisor Angel Olivas, we had our first service experience this week. Thanks to service advisor Bryan Tabladillo, the service and communication exceeded our expectations. We will have all service handled by the dealership in the future. More

The Autobarn Nissan of Evanston. Quick and friendly service. Got straight to the point no haggle or running around. Highly recommended to buy from. Quickest I have ever done a auto Quick and friendly service. Got straight to the point no haggle or running around. Highly recommended to buy from. Quickest I have ever done a auto deal. Sales people are great. More