The Autobarn Nissan of Evanston
Evanston, IL
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Great service I had a good experience, friendly service I will definitely come back. I appreciate the friendly service and honesty. I like the waiting area, the cof I had a good experience, friendly service I will definitely come back. I appreciate the friendly service and honesty. I like the waiting area, the coffee and clean facilities More
Compete Tire Replacement The complete replacement of aging tires was very satisfactory. My Service Advisor provided the available options and upon my selection ordered the ti The complete replacement of aging tires was very satisfactory. My Service Advisor provided the available options and upon my selection ordered the tires and had them installed in less than 24 hours. He was helpful, courteous and professional in his assistance. More
Worst dealership experience! Bought a vehicle, broke down the same day we drove it off the lot. Took it back was "getting fixed" for more than 3 weeks. I needed to call daily and Bought a vehicle, broke down the same day we drove it off the lot. Took it back was "getting fixed" for more than 3 weeks. I needed to call daily and went there 3 times in order to get any info. The vehicle had many many problems that was not worth fixing to the dealer and was simply taking too much time to get resolved so we gave it back. The manager said they would end the contract and inform the bank to end the loan. A week later and they had not ended the deal or informed the back of anything. Once again i had to be on top of them to do it. It was a stressful, frustrating and simply horrible experience!!! More
Very efficient and friendly I was able to get in quickly and they took care of me. I liked the new automated texting. John helped me figure out why I wasn't getting emails. Th I was able to get in quickly and they took care of me. I liked the new automated texting. John helped me figure out why I wasn't getting emails. Thanks! More
Went in for an oil change. Left with new front brakes too. Great experience as always. I have been getting service on my truck at Autobarn since 2011. I would recommend them to anyone and I trust them with my Great experience as always. I have been getting service on my truck at Autobarn since 2011. I would recommend them to anyone and I trust them with my truck. More
Excellent service, in the Service department Online appointment set with advisor Chris Fasco, followed by a confirmation call. Easy in and out with a coupan to save a few dollars on my bill Online appointment set with advisor Chris Fasco, followed by a confirmation call. Easy in and out with a coupan to save a few dollars on my bill More
Good team work Friendly and efficient staff all around. Experience from internet contact to driving out with the vehicle was great. Would not hesitate to go back any Friendly and efficient staff all around. Experience from internet contact to driving out with the vehicle was great. Would not hesitate to go back anytime. Having Martin on your team helped me decide to purchase the vehicle from this dealership. Martin is an EV and connoisseur enthusiast! More
On time and on budget! I worked with my service advisor, John, to schedule and estimate our scope of repairs. When my appointment time arrived, the shop was ready, the part I worked with my service advisor, John, to schedule and estimate our scope of repairs. When my appointment time arrived, the shop was ready, the parts were in and the repairs were completed in less time than we had allocated. I’m delighted with the service and will gladly return when the need arises. More
Great experience shopping with Nissan autobarn. Great place to project an car. The dealers was helpful with me and my decision in which car to project. I will have a great time going back when it's Great place to project an car. The dealers was helpful with me and my decision in which car to project. I will have a great time going back when it's time to have service done to the car. More
Bought new Nissan Leaf 2019 Extremely helpful and nice customer service. Very quick too. Did not waste our time and were very helpful with the questions. This was our first time Extremely helpful and nice customer service. Very quick too. Did not waste our time and were very helpful with the questions. This was our first time buying an electric car and we don’t think we will go back to any other car now. Will definitely recommend this team to everyone More