The Autobarn Nissan of Evanston

As expected I have always received excellent service here and this time was no exception. I appreciate the car wash at the end. Thank you again Autobarn. I have always received excellent service here and this time was no exception. I appreciate the car wash at the end. Thank you again Autobarn. More

Fast, easy, accommodating I worked with Sam Levin. As soon as I walked in he was so helpful! Also fun to talk to. Did a great job setting everything up, especially with a time I worked with Sam Levin. As soon as I walked in he was so helpful! Also fun to talk to. Did a great job setting everything up, especially with a time constraint. More

4/5 Stars The pro's: friendly & hospitable staff, clean salesroom, great inventory. The meh's: negotiation process lacked transparency. The price we agreed on The pro's: friendly & hospitable staff, clean salesroom, great inventory. The meh's: negotiation process lacked transparency. The price we agreed on changed later in the process; then once we addressed the discrepancy, we agreed on an interest rate only to have that change again when we got to the finance guy. Watch your numbers. More

Great car, fair price Generally well above average. Despite making an appointment and the dealership confirming several times, I waited 3/4 of an hour. At the time of sal Generally well above average. Despite making an appointment and the dealership confirming several times, I waited 3/4 of an hour. At the time of sale, if found the advertised price was inflated by trying to include items like automobile tracking as "mandatory" rather than an option, and that is annoying. As with most dealerships, the after sales add-ons such as extended warranty could be presented with much greater transparency at the time of sale, rather than having to walk across the street to finance and deal with a separate set of people. I know this is the traditional norm, but takes extra time and makes the final price of the entire purchase less than fully transparent. More

Great buying experience! This was, by far, the least painful buying experience I've ever had! From our salesman, Larry Wolfe, to manager and master negotiator Jon Fusha! To This was, by far, the least painful buying experience I've ever had! From our salesman, Larry Wolfe, to manager and master negotiator Jon Fusha! To the incredible finance team - everyone we dealt with was professional and easygoing. And I walked out with a beautiful Rogue Sport! I would not hesitate to recommend this dealership. 5 Stars all around! More

Very polite good customer service Very time I go there they take me in right away I love that I’m thankful for the services you all provide best thanks again Very time I go there they take me in right away I love that I’m thankful for the services you all provide best thanks again More

Service Experience I was surprised (after last owning a car through Fields Chrysler) how poor the service was for car owners. The wait for an oil change and tire rotatio I was surprised (after last owning a car through Fields Chrysler) how poor the service was for car owners. The wait for an oil change and tire rotation was one hour and ten minutes--far exceeding any other car place I have ever been for the exact same service. Further, the women's bathroom was not clean and out of tissue paper (this was a Monday at 10 am--surprising the weekend staff didn't prepare for the week). Lastly, the refrigerator where I assume drinks were meant to be for customers was instead full of employee lunches and personal drinks. I am very surprised about this service experience as my family has lived in the Evanston/Wilmette area since 1970, and we have purchased several cars here before. After experiencing Fields, I cannot express enough how much improvement could take place at Nissan to make owners feel welcomed and appreciated. As advice, I would have a Nissan employee walk into Fields and note the difference. More

Overpriced Service No real value for what you pay for. Everything is over priced. Simple transmission flush is 4 times the cost as service centers that specializes in tr No real value for what you pay for. Everything is over priced. Simple transmission flush is 4 times the cost as service centers that specializes in transmissions. Simple diagnosis was quoted at $400+. Find a good mechanic and go with them. Took my vehicle in to a transmission center the day after I took my car to this dealer and was back on the road in a few hours for a fraction of price I was quoted at dealer. Diagnosis was free as well. Warranty on work as well. Nice ppl but this place is a money grab. More

Larry Wolfe Amazing!!! Larry Wolfe was amazing! He helped me get the car of my dreams and explained everything in full detail,very very helpful!!! This was my 3rd purchase f Larry Wolfe was amazing! He helped me get the car of my dreams and explained everything in full detail,very very helpful!!! This was my 3rd purchase from Autobarn, I would definitely consider a fourth purchase from Auto Barn in near future due to the fact I have 3 teenage children who want cars in the near future! Thanks again to Larry Wolfe From the Sanchez-Goldberg Family More

Great service and cheerful service writers This service department was on point, made an appointment for 8am but arrived at 7:30am and they finished the oil change and 5k inspection within 30 m This service department was on point, made an appointment for 8am but arrived at 7:30am and they finished the oil change and 5k inspection within 30 minutes, now that's the kinda of service every dealership should strive for. Just a happy group of guys there More