The Autobarn Nissan of Evanston

Good service The service was efficient and friendly. John was great.. I like that location is close to me and the service center is accommodating when it comes to The service was efficient and friendly. John was great.. I like that location is close to me and the service center is accommodating when it comes to scheduling appointments. More

Used car purchase I was pleased with my recent auto purchase. Aftr the sale i noticed a part missing. I called service nand they immediately made it right!! Thank you! I was pleased with my recent auto purchase. Aftr the sale i noticed a part missing. I called service nand they immediately made it right!! Thank you! More

Great customer service The sales and management team was very professional and answered all questions. They also went out of their way to retrieve the vehicle I wanted from The sales and management team was very professional and answered all questions. They also went out of their way to retrieve the vehicle I wanted from a another dealership lot. Also, they ensured that I got the best financing option for my car loan. More

Muy amables La sra. Lorena fue de mucha ayuda para la compra de mi Nissan Rogue 2015, excelente servicio, hice un buen negocio tal como lo quería La sra. Lorena fue de mucha ayuda para la compra de mi Nissan Rogue 2015, excelente servicio, hice un buen negocio tal como lo quería More

Great Experience Went into The Autobarn Nissan looking just to test drive in the very early phase of the car shopping process for my first car. John and Sam were very Went into The Autobarn Nissan looking just to test drive in the very early phase of the car shopping process for my first car. John and Sam were very friendly and wanted to do what was best for us. They made us a great deal on a silver Rogue in the showroom. That car wasn't exactly the color I wanted, so they brought me out a Black because they wanted me to love the car. They were very concerned with customer service which made my experience that much better. More

Such a pleasant experience on the day of service Bryan is a great Nissan Representatives, being a woman and bringing my car in for service could be very very scary. Bryan made me feel very comfortabl Bryan is a great Nissan Representatives, being a woman and bringing my car in for service could be very very scary. Bryan made me feel very comfortable he went over everything that needed to be done step by step and he went over the prices step by step there was no blown up ridiculous surprises. I think Bryan is one of your most phenomenal, Nissan representative for now on, I would not feel uncomfortable taking my car in for service as long as Bryan is a service representative there. Thanks Bryan for such great customer service. Priscilla Edwards More

perfect They had everything ready coffee and mechanic checked up on me asked if i needed anything how how much longer and was very friendly and very clean. They had everything ready coffee and mechanic checked up on me asked if i needed anything how how much longer and was very friendly and very clean. More

Stress free and efficient service Having used Autobarn for years with our new car purchases this was our first time purchasing a Nissan. Was pleased to discover that the usual exceptio Having used Autobarn for years with our new car purchases this was our first time purchasing a Nissan. Was pleased to discover that the usual exceptional service that we have previously had from the Autobarn VW was delivered with the same level of professionalism and hassle free environment. What was especially nice was the level of service that Marco Vazquez provided. He explored all our vehicle options without the hard sell, so we were happy with our choice and vehicle options available. Our initial intent was not to buy a car that day, as we were looking at our options. The fact we did eventually purchase, was all down to the exceptional engagement and service that Marco and the rest of the team provided. It just felt right. More

Terrible Management Traveled 10 hours with 2 kids buy car. Tired and distracted, salesman put $998 extra for a GPS monitoring system....plus fiancé guy added $914 to sal Traveled 10 hours with 2 kids buy car. Tired and distracted, salesman put $998 extra for a GPS monitoring system....plus fiancé guy added $914 to sales price. Dominique the manager will not correct or cancel the GPS monitoring service. Taking issue to Consumer affairs at Attorney General. Very deceptive and very disappointing . More

Great! Bryan was a huge part of the fantastic experience. Very attentive and knowledgeable. I didn't feel the least bit overwhelmed or unsure about anything. Bryan was a huge part of the fantastic experience. Very attentive and knowledgeable. I didn't feel the least bit overwhelmed or unsure about anything. More