The Autobarn Nissan of Evanston

Great experience We were the last costumer the day we purchased our car. We did not feel rushed and Marco took his time to explain everything. Great experience, please We were the last costumer the day we purchased our car. We did not feel rushed and Marco took his time to explain everything. Great experience, please consider Marco Vazquez when looking for a new car. More

Excellent I will bring my vehicle to this service center, even I got other options, other Nissan Service Centers near home. I drive more almost 30 minutes. Trus I will bring my vehicle to this service center, even I got other options, other Nissan Service Centers near home. I drive more almost 30 minutes. Trust is everything More

Work done on time but car has an unpleasant odor Something that was done left an unpleasant odor in the car causing me to have to return to the dealer. An effort was made to rid the car of the odor b Something that was done left an unpleasant odor in the car causing me to have to return to the dealer. An effort was made to rid the car of the odor but it is still there. This has never happened before. Some work is still to be done because techs found so many things wrong that the bill was going to exceed $600. A part has to be ordered and paid for in advance. That's pretty inconvenient. More

Overpriced and unnecessary charges I was given a quote of $3500.00 to get my car fixed. Since I didn’t have that much, I chose to just get a sensor replaced that would get the engine r I was given a quote of $3500.00 to get my car fixed. Since I didn’t have that much, I chose to just get a sensor replaced that would get the engine running and figured I would get the rest of the repairs done a little at a time as I was able to afford it. I then contacted another mechanic and was told that the work could’ve been done at his shop for $1800.00 less. He is not a Nissan dealer but a licensed mechanic. He also said that one of the charges for a fuel injector service for $169.00 was a scam. I was told I could do the same thing by buying some cleaner at a auto parts store. I told the dealer that a seatbelt warning light was flashing also and was told I would be charged an additional fee to diagnose that after being charged a fee for the check engine light that was on. Really, you’re going to charge two separate fees to diagnose warning lights? This dealer also used to give you a free loaner car. Not anymore, now it’s $40.00 a day. I’ll never use this dealer for service again and when the time comes to buy a new car I’ll go elsewhere. Avoid this place at all costs unless you have money to burn. More

Great sales Representative..Perry K I had a mix up with store hours. I arrived 45 mins before store hours. Fortunately Perry K opened the doors with a smile and great personality. He le I had a mix up with store hours. I arrived 45 mins before store hours. Fortunately Perry K opened the doors with a smile and great personality. He let me know it was ok.i didn't have to wait outside, Offered me coffee and water and a comfortable place to sit and relax. Perry K. Was patient with me and a great listener. Answered any and all questions,even with a bit of humor. He assured me if I had any concerns, just give him a call.I appreciate the great service I received at Nissan. Thanks Mr. Perry K. For making my visit satisfying and enjoyable. I have a beautiful New Nissan. I'm very GRATEFUL. More

Just a great experience I was very pleased with the service advisor and everybody connected with The Autobarn Nissan and Evanston would recommend to all my friends. It was a I was very pleased with the service advisor and everybody connected with The Autobarn Nissan and Evanston would recommend to all my friends. It was a very pleasant experience More

Wonderful John was wonderful! He always takes great care and concern with the client and the issues at hand. Nothing is too great or too small. I appreciate him John was wonderful! He always takes great care and concern with the client and the issues at hand. Nothing is too great or too small. I appreciate him and his knowledge. He's why I keep coming back! The waiting area is clean and inviting. I really like the service and would highly recommend this Nissan Dealer to anyone who appreciates excellence! Thanks a million! More

Disappointed with service I paid for a bulb i didn't need because i had a new one, i was told no labor charge because technician said "ill personally put part on myself with n I paid for a bulb i didn't need because i had a new one, i was told no labor charge because technician said "ill personally put part on myself with no labor charge!" So i also paid for labor. During a winterizing i was told by a garage the window wash container was cracked n leaking. I called Autobarn to ask how that was missed before i purchased the car. Was told not all car are inspected in this location. I left 4 voicemails to General manager with never a call or email returned. I just wanted to discuss if Autobarn could help with part. Im a senior living on social security. Not looking for a freebie. Very displeased. More

Awesome Fransisco was very helpful with the whole car buying process, right from dealership visit to test drive to delivery of the car with title and registra Fransisco was very helpful with the whole car buying process, right from dealership visit to test drive to delivery of the car with title and registration More

Service review Very courteous service. Prompt and explained what was done and upcoming service issues. My issue is that the service is expensive. I will continue to Very courteous service. Prompt and explained what was done and upcoming service issues. My issue is that the service is expensive. I will continue to use this dealership. More