The Autobarn Nissan of Evanston
Evanston, IL
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great job fantastic service got tires rotated on the 2019 LEAF, messaged thee website, got an immediate response, came in that day. My only critique is that the only EV service got tires rotated on the 2019 LEAF, messaged thee website, got an immediate response, came in that day. My only critique is that the only EV service guy that can do the update on my battery (for recall), only works on Saturdays), meaning its hard to book him for anything serious. Can you please hire another EV mechanic for LEAF? More
Great Service The service and sales team is very professional, friendly and attentive. I would strongly recommend this location and plan to continue using this loc The service and sales team is very professional, friendly and attentive. I would strongly recommend this location and plan to continue using this location for my future needs. More
Lies, and Deception I don’t recommend this dealership to anyone. They quoated me a payment I agreed to, then changed the paperwork behind my back to $100 higher per/mont I don’t recommend this dealership to anyone. They quoated me a payment I agreed to, then changed the paperwork behind my back to $100 higher per/month. BEWARE !!! VERY DISHONEST DEALERSHIP !!! More
Painless Visit My staff provider Bryan was professional, polite, and very helpful! He went the extra mile - even when I interrupted his lunch break. Very nice person My staff provider Bryan was professional, polite, and very helpful! He went the extra mile - even when I interrupted his lunch break. Very nice person! More
Excellent Service I received excellent service from the entire team at Autobarn Nissan. Everyone was friendly and helpful and I received my car back quickly at a fair I received excellent service from the entire team at Autobarn Nissan. Everyone was friendly and helpful and I received my car back quickly at a fair price. More
Excellent service John was great. First of all my appointment has been changed and I somehow missed it. When I called to confirm, John was able quickly to set another a John was great. First of all my appointment has been changed and I somehow missed it. When I called to confirm, John was able quickly to set another appointment for me, so I don't have to come back another time. Also, this was my first complimentary oil change which is really awesome. I would definitely come back again for service! More
Not good service I needed to get back to work that day. They said they no longer offer shuttle service.They would not apply the $140 inspection charge to the $400 brak I needed to get back to work that day. They said they no longer offer shuttle service.They would not apply the $140 inspection charge to the $400 brake work if I brought it back the next day. Cost me an additional expense of an Uber. Won't be using them again for anything other than warranty work. More
Quality work, as usual You know, every time I get work done at the service center (5 times in the last 6 months) I always get friendly service and quality workmanship. You know, every time I get work done at the service center (5 times in the last 6 months) I always get friendly service and quality workmanship. More
Great customer service, solid deal, excellent all-around! I felt comfortable with this dealership from the moment I walked in. They catered to our needs, understand what we were looking for and worked with us I felt comfortable with this dealership from the moment I walked in. They catered to our needs, understand what we were looking for and worked with us to find the right car at a fair price. John A. was our go-to resource and he was excellent - highly recommend! More
Good Service John was very nice in keeping me informed of what was going on with the service also what he though about what I should do. I was very grateful for hi John was very nice in keeping me informed of what was going on with the service also what he though about what I should do. I was very grateful for his input. More