The Autobarn Nissan of Evanston

Good service Auto service was done within the time frame mentioned at time of appointment. The free car wash is always appreciated. I like it that the service area Auto service was done within the time frame mentioned at time of appointment. The free car wash is always appreciated. I like it that the service area is now in my “backyard” so to speak. A lot more convenient. More

First time I got a really good service in 7 years I've been going to the Evanston Nissan Service Center since I got my 2013 Juke until present when I got my 2017 Rogue. Honestly, this is the first ti I've been going to the Evanston Nissan Service Center since I got my 2013 Juke until present when I got my 2017 Rogue. Honestly, this is the first time I really had good service on my car for a simple oil change and tire rotation. They even changed the windshield sticker for my next oil change. Usually, they forgot those and some other minor things. I think its because it was not too busy during the Covid-19. I just hope the service center can keep the same service same way when everything is back to normal. No over booking and let you wait for 2.5 hours just to get a prepaid oil change. Anyways, thanks again for an excellent service. More

Great job in the service department! Very professional and knowledgeable staff. All work was done promptly and perfectly. My car came back cleaner than it went into the shop. and knowledgeable staff. All work was done promptly and perfectly. My car came back cleaner than it went into the shop. More

I want to be honest with you, I had a horrible experience there. I found the car via autotrader.com 27960. I confirmed with my sales guy that the price would be that when i came in. I also explained i wanted there. I found the car via autotrader.com 27960. I confirmed with my sales guy that the price would be that when i came in. I also explained i wanted AWD mats which he said were included. He also said it already had crossbars. I came in, test drove the strange color green. I told him id test drive that car but wanted blue. He said he had it in his warehouse. I explained i was looking for a used Juke if he could find one he could sell two cars. I hate games. I get there, not only no blue, he forgot the Juke request. But the price went up significantly and couldn't honor the autotrader price claiming i didnt qualify. Originally they tried to charge me for mats and crossbars but thats when i decided to walk in addition to the 3,000 added to the price. The next day i found a brand new 2019 Rouge Sport SL zero miles in the blue color I wanted at Crystal Lake. They promised me a price of 24,577. I bought this car. Honesty was most important to me. When you cant honor prices, switch out statements or try to throw in additional fees playing games. You lose clients. I use to really like this dealership but have a negative view now. Its sad because you guys are so close to me too. Im still maf and you may have lost a customer forever. More

Top of the line, treated like a V.I.P. Professional service and great attention to detail. My second Nissan with Bryan. When you find a great spot, why go anywhere else? Any questions I have or repairs service and great attention to detail. My second Nissan with Bryan. When you find a great spot, why go anywhere else? Any questions I have or repairs needed are handled through my #1 guy Bryan. More

excellent experience all around. ! I was in a real bind on saturday due to a flat tire. the team was incredibly attentive, helpful, professional and all over it. seems like a simple problem, but it really on saturday due to a flat tire. the team was incredibly attentive, helpful, professional and all over it. seems like a simple problem, but it really hung me up since i was soon going out of town. exceptional customer service! 20 stars! More

Excellent and efficient service , always makes sure to have my car running in tip top shape. would recommend to others. Always do a great job . have my car running in tip top shape. would recommend to others. Always do a great job . More

Overall great FRIENDLY service. From the time I drove in to the time I departed the customer service was at a premium. Being a first time Nissan owner, I can say that I’m extremely satisfied to the time I departed the customer service was at a premium. Being a first time Nissan owner, I can say that I’m extremely satisfied More

Very helpful everyone doing everything they could to find the best deal they could that was in my price range with all I wanted was included the best deal they could that was in my price range with all I wanted was included More

Professional and friendly After having a bit of a rough go with Nissan Service centers in Chicago proper, coming to the Evanston Autobarn was a much easier experience. They did After having a bit of a rough go with Nissan Service centers in Chicago proper, coming to the Evanston Autobarn was a much easier experience. They didn't try to push repairs on me that I didn't want or couldn't afford. They didn't try to sell me extra services or talk to me about a new car. The staff was welcoming, to the point, and responsible across the board. So long as I don't get any unsolicited calls/texts like the city location, this place is now my mainstay for car repairs. More