The Autobarn Nissan of Evanston

Very helpful in choosing a vehicle and getting a finance company to work with me. Patient and understanding. Willing to go out lf there way to make sure I was happy with my choice company to work with me. Patient and understanding. Willing to go out lf there way to make sure I was happy with my choice More

Great experience with new lease I worked with John at this leadership. He was very thorough, efficient and friendly. He made sure we got the great deal, which we did. Really apprecia I worked with John at this leadership. He was very thorough, efficient and friendly. He made sure we got the great deal, which we did. Really appreciated. More

I had a great experience , I Love my Murano got the color. I wanted . Would come back great sales team. Really knowable very friendly. Would recommend color. I wanted . Would come back great sales team. Really knowable very friendly. Would recommend More

Great Customer Service Shaina was amazing, from my initial calls to my visit, great service. I would recommend getting a few patio chairs for outside the waiting area. Wi Shaina was amazing, from my initial calls to my visit, great service. I would recommend getting a few patio chairs for outside the waiting area. With covid I am not comfortable waiting inside with the other customers and ended up sitting on the sidewalk outside, but it would have been nice to have a chair :) More

They gave you a good deal. They did a great job of working with me they was friendly, helpful they made should that i was comfortable with what was going on about everything. They did a great job of working with me they was friendly, helpful they made should that i was comfortable with what was going on about everything. More

I was very disappointed in my original salesman, Marco. I’d call him and he’d never call me back. He’d always have someone call me and sometimes that didn’t even happen. Marco also promised me weather tech I’d call him and he’d never call me back. He’d always have someone call me and sometimes that didn’t even happen. Marco also promised me weather tech mats with my lease or purchase and I Never recvd them!! I called him myself and sti More

2015 KIA Sorento I love the Suv, but I don't feel that it was a fair deal. Hind sight is 20/20 they say and after doing a little research, Kelley blue book and Edmund' I love the Suv, but I don't feel that it was a fair deal. Hind sight is 20/20 they say and after doing a little research, Kelley blue book and Edmund's has this vehicle in excellent condition at $ 15,000 or less. I asked for a break in the price and Marco told me that his manager said because of the "pandemic" the price was non negotiable, that's xxxxxxxx, and I should of walked out at that point. I don't buy cars very often and I feel as a senior citizen that I have been taken advantage of. I would never recommend your dealership for anything, I accepted the deal and it stands, but I am not a happy customer. More

Everyone was very kind, very profesional. My sales man Marco was great to work with, professional. It was after hours when we closed the deal and everyone I dealt with continued their profesionalism and k Marco was great to work with, professional. It was after hours when we closed the deal and everyone I dealt with continued their profesionalism and kindness to the very end. Marco even moved everything from my old car to the new one while I was finishing the paperwork. He went above and beyond what I expected. Sam was great. Real nice person to work with. More

Friendly, helpful, timely thanks thanks thanks thanksgiving buddy for the money I will have a chance let me know thanks buddy thanks thanks so sorry for my late response wti thanksgiving buddy for the money I will have a chance let me know thanks buddy thanks thanks so sorry for my late response wti More

Apparently the service department moved and I wasn't notified of this detail until 15 minutes before my scheduled appointment, mind you after I had already arrived at the old location to see the new add notified of this detail until 15 minutes before my scheduled appointment, mind you after I had already arrived at the old location to see the new address listed. I rerouted to that address thanks to navigation only to find the gate closed and then had to figure out how to navigate and get to the entrance. Overall, I am glad I am moving and don't have to rely on this location anymore. I also was quoted a list of items the techs classified as critical and after second opinion, was informed none of those items were critical as told and could be monitored as they were normal wear and tear items. This saved me over $2K that day based on asking a trusted mechanic later that evening. More