The Autobarn Nissan of Evanston

As expected all the staff are very professional from the time I arrive, to the time I leave. The work and treatment towards a customer are top notch. No reason for me to go anywhere else time I arrive, to the time I leave. The work and treatment towards a customer are top notch. No reason for me to go anywhere else More

Always a great experience. Very professional & knowledgeable staff & they keep you updated every step of the way. They lay out all your options & costs so you can make an informed decision. knowledgeable staff & they keep you updated every step of the way. They lay out all your options & costs so you can make an informed decision. More

Terrible customer service. Called salesman with a question about the car I bought never got a returned call. The original car I went to see was riddled with hail storm damage - but they showed it to question about the car I bought never got a returned call. The original car I went to see was riddled with hail storm damage - but they showed it to me anyway (didn’t bother to warn me ahead of time!). I should have left then but didn’t. Finance manager was nice but under leaving was condescending, rude, confrontational. Stay away! The car is ok, we overpaid and had awful service. Shame on us. More

This was the 2nd car I bought from them. If the deal is right, I might buy another car from them again. They were always willing to communicate with me when I called or messaged them. right, I might buy another car from them again. They were always willing to communicate with me when I called or messaged them. More

The representative, I worked with was very accommodating and efficient. The facility is sparkling clean and my car was serviced and washed in the amount of time quoted to me. and efficient. The facility is sparkling clean and my car was serviced and washed in the amount of time quoted to me. More

People there are friendly and very helpful and easy to talk too. The location is convenient to get to and plenty of space around service. talk too. The location is convenient to get to and plenty of space around service. More

Great team. Very efficient. Glad to have their expertise. Wish it was closer to my home. The move is a distance from its previous location. Wish it was closer to my home. The move is a distance from its previous location. More

Dealt with Lewis for financing through Autobarn Nissan. He sold us a warranty and did not disclose all the information to us about how it would affect our total loan cost. "Forgot" to process our down paym He sold us a warranty and did not disclose all the information to us about how it would affect our total loan cost. "Forgot" to process our down payment when we signed our contract, then wouldn't return our call. We had to go to the dealership to get clarification on what our down payment was applied to-- our warranty, NOT our actual car loan. Then he was condescending and rude when we told him to cancel our warranty and redirect our down payment. Bad business. Slimy guy. More

Excellent work. I didn't have to wait hours sitting in the waiting room. My Fiat looks now very beautiful. Thanks so much for your professionalism. the waiting room. My Fiat looks now very beautiful. Thanks so much for your professionalism. More

The Autobarn Nissan of Evanston service dept is absolutely outstanding...I've always taken my car to them for all its maintenance, & they've always proven themselves to totally reliable, with all w absolutely outstanding...I've always taken my car to them for all its maintenance, & they've always proven themselves to totally reliable, with all work completed in a timely fashion. I would never consider taking my car to anyone else. More