The Autobarn Nissan of Evanston

The service at check in is always awesome. The last service we had oil leaks after the oil change. This service the tire rotation wasn't done. service we had oil leaks after the oil change. This service the tire rotation wasn't done. More

I’m giving a one star review because I had no idea that Fiat was no longer a part of the Autobarn group. The last time I visited in May it was still Fiat now it’s just Nissan & Mazda??When did this change Fiat was no longer a part of the Autobarn group. The last time I visited in May it was still Fiat now it’s just Nissan & Mazda??When did this change happen?As a current customer with a warranty and service agreement with the Autobarn, why was I not notified by email, phone, or mail that Fiat was no longer going to be a part of the dealership and provide me info on what I do next should my car need repair? And how does this affect my warranty and service agreement moving forward? I’m really concerned because luckily this time I was just in for a simple oil change, but the technician told me all the things that they can no longer do for my car, or check for, because the technicians they have there don’t understand “Italian cars” and how to service them. Are you kidding me?!? Now what do I do?? I spent all this money on a new car with a warranty & service agreement and the Autobarn can no longer service my car??? This is unbelievable. Worst customer service EVER. More

Smooth, clear and simple! Joe was helpful and easy to work with! Understood what I need and helped me expedite the process - most certainly recommend! work with! Understood what I need and helped me expedite the process - most certainly recommend! More

The Nissan Autobarn is great place to service your car The Nissan Autobarn is great place to service your car the reception was excellent as soon as you drive to their to service center excellent The Nissan Autobarn is great place to service your car the reception was excellent as soon as you drive to their to service center excellent More

The service was super quick and the payment process and checkin process was flawless and easy. Customer service was great. I will be back for all future services. checkin process was flawless and easy. Customer service was great. I will be back for all future services. More

My vehicle wasn't ready when promised and the car wash left the vehicle dirty still since it was rushed. It wasn't vacuumed not sure if that was part of the cleaning left the vehicle dirty still since it was rushed. It wasn't vacuumed not sure if that was part of the cleaning More

From the moment I drove up, they were ready to welcome me. I felt no hassle and felt safe with COVID19 precautions. I loved being texted information during my wait and even got to accept or deny options f me. I felt no hassle and felt safe with COVID19 precautions. I loved being texted information during my wait and even got to accept or deny options from the comfort of my phone. And I loved getting my car washed before I got my car back! More

The amount of time to complete the service was way under from what they said and the service is always friendly. They have always made getting our vehicle serviced a friendly and easy experience. from what they said and the service is always friendly. They have always made getting our vehicle serviced a friendly and easy experience. More

Manuel was the BEST!! He made me feel so comfortable without pressuring me into anything! Highly recommend him if looking for a car! He even took the time to show me the service department located at without pressuring me into anything! Highly recommend him if looking for a car! He even took the time to show me the service department located at a different location and words cannot even express the cleanliness of the space. Give Manuel a raise he is an asset!! More

Sam and the rest of the team were great! Made the car buying experience easy. Really appreciate your efforts. Thanks for all of your help. buying experience easy. Really appreciate your efforts. Thanks for all of your help. More