The Autobarn Nissan of Evanston

Everything was handled over the phone since i was an out of state buyer of a used vehicle. All insurance etc was ready on arrival. It took nearly 3hrs to sign the purchase paperwork and leave. Vehicle was of state buyer of a used vehicle. All insurance etc was ready on arrival. It took nearly 3hrs to sign the purchase paperwork and leave. Vehicle was paid for in cash and i still did not get the title on site. Was not happy with the experience and still no title almost a week later. More

Everyone was very accommodating and friendly. I felt Right at home and felt comfortable making my first purchase l. I would highly recommend them they were great Right at home and felt comfortable making my first purchase l. I would highly recommend them they were great More

Although it was long waiting time, but the work is done, there is no negative issue but I hope if the work is quick, Thank you. there is no negative issue but I hope if the work is quick, Thank you. More

June 16th, 2021, purchased vehicle with 71, 922 miles. Purchased extended warranty. During test drive Steering light was displayed on dash. Salesman (John Adamidis said the steering system would reset Purchased extended warranty. During test drive Steering light was displayed on dash. Salesman (John Adamidis said the steering system would reset itself after 200 miles and the light would turn off. On July 6, 2021 I scheduled a service appointment for July 15th. 29 days after vehicle purchase odometer at 74,714 Steering light still displayed on dashboard. Manager at Nissan Service told me that he is unable to correct the steering issue since the make of the car is a Volkswagon and his shop does not have the tools to properly diagnose and correct the issue. Joe recommends bringing the car to a Volkswagon dealership for service. I made the service appointment well in advance. My request should have been reviewed well in advance and I should have been notified and avoided the drive. At the time of sale, I should have notified that the dealership does not service Volkswagen. The service center is a 1 hour drive each way. 90 miles round trip. More

Disappointed that you will not be servicing Fiat any longer. Wait for work on an oil change seemed longer than normal. Almost an hour and a half. longer. Wait for work on an oil change seemed longer than normal. Almost an hour and a half. More

Joe is the best!!Professional, friendly, informed! Joe is the best!! Professional, friendly, informed! Everything about my experience with Joe as my Service Advisor was top notch! It is always a pleas Joe is the best!! Professional, friendly, informed! Everything about my experience with Joe as my Service Advisor was top notch! It is always a pleasure! More

Vince Jimenez was the salesman responsible for selling me my vehicle and he did a very good job. He was informative, and very helpful from beginning to end. Had it not been for him, I probably wouldn’t have my vehicle and he did a very good job. He was informative, and very helpful from beginning to end. Had it not been for him, I probably wouldn’t have made a purchase. More

Very helpful staff and they made the experience extremely enjoyable. enjoyable. More

Appreciated the thorough care and attention to the problem we identified. problem we identified. More

Found service manager very friendly and helpful. I appreciated the a waiting room that was clean and having refreshments. The quality on service was excellent. appreciated the a waiting room that was clean and having refreshments. The quality on service was excellent. More