The Autobarn Nissan of Evanston

Great experience, very helpful. They worked out a great deal with me and helped expedite the purchase by sending paperwork and other information. I worked with Eric and Rey and they were a lot of help. deal with me and helped expedite the purchase by sending paperwork and other information. I worked with Eric and Rey and they were a lot of help. More

Tommy was very helpful and had great customer service he even let me know my first time getting a oil change was free which I was unaware and gave me a car wash I been working so much so didn’t have time so even let me know my first time getting a oil change was free which I was unaware and gave me a car wash I been working so much so didn’t have time so I appreciate that I definitely we need getting service here in the future More

I was very satisfied with the service in which I received. I was welcomed at the facility by a representative Tommy. He was able to answer all of my questions and get the job done. received. I was welcomed at the facility by a representative Tommy. He was able to answer all of my questions and get the job done. More

Great service provided by the dealership, they gave me a ride home while my car was being serviced, and Tomy (the service rep) provided excellent service! ride home while my car was being serviced, and Tomy (the service rep) provided excellent service! More

Always a pleasant experience here….my only complaint this time was 3 1/2 hours for a scheduled oil change and tire repair?? Still I choose this location over Hawkinson in Matteson time was 3 1/2 hours for a scheduled oil change and tire repair?? Still I choose this location over Hawkinson in Matteson More

The Office Personnel were TOP NOTCH!...but my experience otherwise, I Rate very Poor, as procedures taken to Service my car took too very long (just to get a Diagnostic Test took about 2 hours!!)...NO work otherwise, I Rate very Poor, as procedures taken to Service my car took too very long (just to get a Diagnostic Test took about 2 hours!!)...NO work was even done, and the Mechanics did not keep the Office informed of what was being done, therefore, I was left TOTALLY in the dark, as I waited, and waited...I had to pay $160 for information that I ALREADY posess!!!! More

Without my permission, The service dept put their name on the back of my car. So Now I have to spend time removing it. That is obnoxious! Maybe they do good work I really have no idea about that but this i the back of my car. So Now I have to spend time removing it. That is obnoxious! Maybe they do good work I really have no idea about that but this is not acceptable. More

Salesman Mauricio Rubio was excellent in the lease we got excellent in every way Manager Ray Baylock was more than excellent in every way we appreciated the both....Lease price was a little high and we had excellent in every way Manager Ray Baylock was more than excellent in every way we appreciated the both....Lease price was a little high and we had a trade in I just didn't like our monthly price But I would not go any place else More

Shouldn't have to wait 2 hours for a simple oil change. Then they tell you everything that's wrong and then you think you're done then they say okay it's going to take a little bit longer for us to wash an Then they tell you everything that's wrong and then you think you're done then they say okay it's going to take a little bit longer for us to wash and clean your car. Absolutely ridiculous and unacceptable More

The technicians were helpful with the work/service I needed done on my vehicle. Btw the new facility looks great. Will be back soon no doubt. needed done on my vehicle. Btw the new facility looks great. Will be back soon no doubt. More