The Autobarn Nissan of Evanston

My visit to the Autobarn Nissan of Evanston was great. The services performed on my Nissan Maxima took less than the two hours that was advertised, so I was very happy with that because I had to get to wo The services performed on my Nissan Maxima took less than the two hours that was advertised, so I was very happy with that because I had to get to work which was an hour away, also very impressed with the courtesy driver that was provided that took me to get something to eat. I would definitely used this service center again. More

Appointment to replace the windshield (huge crack). Service Department called to set the appointment for Wednesday, but asked for morning or afternoon. I asked to check and call back. Called back 3 Service Department called to set the appointment for Wednesday, but asked for morning or afternoon. I asked to check and call back. Called back 3 minutes later, said 1 PM, Service Department confirmed. My son arrives on Wednesday at 12:45, Service Department said they didn't have the appointment. Service Department sets the appointment for following Monday. My son didn't realize that was Labor Day. I called the Service Department to see if they were open on Labor Day - No. Tuesday after Labor Day, Service Department calls me to set the appointment, choose Thursday at 1 PM. I remind her that the windshield replacement requires extra work in scheduling the tech. Thursday at 1 PM, appointment is good, windshield is replaced, takes 3.5 hours. Satisfied with the work, but scheduling is an issue. More

My family and I had a great experience buying a car at Autobarn Nissan. My 9 year old son had a blast playing their basketball machine and he did not mind waiting for us while we were negotiating a purch Autobarn Nissan. My 9 year old son had a blast playing their basketball machine and he did not mind waiting for us while we were negotiating a purchase. Our sales person, Ahmad Garner was very helpful, attentive to our needs, and he was not the pushy type. I will recommend friends looking for a car to visit the Autobarn Nissan Team. More

The associate who checked me in and out was great. However, the appointment took way too long. Thank you so much. Will continue to have my car serviced with you. However, the appointment took way too long. Thank you so much. Will continue to have my car serviced with you. More

I was very disappointed with the lack of communication from the dealership and felt there was several hour delays because of the communication issue that happened. from the dealership and felt there was several hour delays because of the communication issue that happened. More

My car was worse after getting it “repaired” They offer a coupon for a loaner, but never have one available. The service manager was nice enough, but had nothing to offer. coupon for a loaner, but never have one available. The service manager was nice enough, but had nothing to offer. More

The entire staff worked as a team. Rubio was dedicated to giving me great service. He has actually called me to thank me for shopping Nissan and to make sure I am happy with the new Rogue . giving me great service. He has actually called me to thank me for shopping Nissan and to make sure I am happy with the new Rogue . More

Excellent customer service and good clean facility. I always come here to purchase my new nissan cars and service my nissan cars. Loyal Nissan customer. always come here to purchase my new nissan cars and service my nissan cars. Loyal Nissan customer. More

THE SERVICE WRITERS TOOK MY CAR PROMPTLY.THEY FIXED THE THE SERVICE WRITERS TOOK MY CAR PROMPTLY. THEY FIXED THE PROBLEM AND RETURNED THE CAR WASHED CLEAN. IT DID NOT TAKE LONGER THAN I EXPECTED. THE SERVICE WRITERS TOOK MY CAR PROMPTLY. THEY FIXED THE PROBLEM AND RETURNED THE CAR WASHED CLEAN. IT DID NOT TAKE LONGER THAN I EXPECTED. More

Great experience without the hassle of talking them out of doing work that I don't need. Looking forward to coming back in a few miles. of doing work that I don't need. Looking forward to coming back in a few miles. More