
The Autobarn Mazda of Evanston
Evanston, IL
Filter Reviews by Keyword
By Type
Showing 1,039 reviews
I was 100% satisfied with my purchase through Autobarn Mazda of Evanston. I came in from out of town to make my purchase, which is always a little bit scary. Now that the transaction is complete I have Mazda of Evanston. I came in from out of town to make my purchase, which is always a little bit scary. Now that the transaction is complete I have absolutely no regrets. This is the 7th vehicle I have purchased for my wife and I in the last 8 years. Of those 7, 5 were from dealers. Autobarn of Evanston was as good or better than the previous dealers I have used in every way. I purchased a used vehicle and found the pictures provided on their website were a good representation of the vehicle. The internet price listed on their website was the price I paid with no hassle or unexpected added fees. The salesman I worked with was Jonathan Sammons and I felt that he was honest and put in significant effort to make my experience a good one. No complaints. They also have a nice facility with a comfortable waiting area. More
I leased a new Mazda 3 and was very happy with the car I chose and the service I received at the dealership. Leo was friendly, easy to talk to and not pushy at all. I appreciated his help when leasing a new chose and the service I received at the dealership. Leo was friendly, easy to talk to and not pushy at all. I appreciated his help when leasing a new car and would recommend him to anyone looking for a non-pushy yet straight shooting salesman. More
We were looking to purchase a used Miata. Jonathan was very helpful in explaining the different "trims" for the cars and the various features. He helped us narrow down the features we wanted (and didn't w very helpful in explaining the different "trims" for the cars and the various features. He helped us narrow down the features we wanted (and didn't want). He did not try to push any car on us. And he listened to us. I would readily work with Jonathan again on our next purchase. More
Good knowledge about the car, courteous and respectful. All three guys were very willing to understand our needs and do whatever they could to reach them. All three guys were very willing to understand our needs and do whatever they could to reach them. More
Had brought in my car for service not intending to purchase a new car. Found out that the car needed extensive repairs, at a cost that would be unreasonable given the age of the car. Though I was no purchase a new car. Found out that the car needed extensive repairs, at a cost that would be unreasonable given the age of the car. Though I was not ready to purchase at that time, they made it possible for me to do so by looking at my needs, desires, etc., finding one which was actually affordable and making it possible to do that rather than putting my money into something that in all likelihood might be a money pit AND undependable. More
My first visit to this dealer was just to see the new Mazda 3 and I got a very good feeling about the staff. Lewis attended me and he was very nice from the beginning to the end. After that I went to oth Mazda 3 and I got a very good feeling about the staff. Lewis attended me and he was very nice from the beginning to the end. After that I went to other dealers and I felt that they were more interested in how I was going to pay (I am a non-resident) rather than trying to find the best car for me. For Autobarn Mazda of Evanston that was not an issue, actually they were very flexible with the payment plan according to my personal situation (just arrived from Spain and didn't had all the money ready). I felt really comfortable trying different cars, used and new ones, until I found the one I liked. Lewis was really helpful in that process and always treated me very nicely. He really worked hard to fit the car in my budget and after a couple of hours of negotiation, we agreed on the price and I decided to buy it. I am looking forward to try the maintenance service, if the rest of staff is as half as nice and helpful as Lewis was, I'll love this place. More
I have been coming to the Autobarn Evanston for a few years and have always been happy with the service. The worked with me to get me into the car I wanted. years and have always been happy with the service. The worked with me to get me into the car I wanted. More
Car shopping is always a stressful experience and this was no different. However I believe one has to fight for the best deal and we both gave it our best. Luis was not overbearing and accomodating of was no different. However I believe one has to fight for the best deal and we both gave it our best. Luis was not overbearing and accomodating of our price point and was generally helpful. He's also offered us free car washes for the duration that we own the car which is 'customer delight'. It did come down to haggling a bit for price. But overall experience was skewed towards the buyer since the dealer wanted to close the sale. Did see some issue with the car in terms of a scratch later and the dealer would not take care of that free of cost which is the only pain point. At the end of the day the CX-9 was worth the effort. More
Lewis thank you very much! you are the best. Bought our Lewis thank you very much! you are the best. Bought our Mazda 2 2011 on September 26 .All process was so smooth and easy, and we did not feel preasur Lewis thank you very much! you are the best. Bought our Mazda 2 2011 on September 26 .All process was so smooth and easy, and we did not feel preasured to by the car at any time. Very comfortable place. Fast service. Best car buying experience. Lewis was extremely helpful and happy to answer all our questions. We would recommend the autobarn mazda of evanston to everyone. There are some very nice people out there waiting to help you get into your new car. However, Lewis is the best dealer we were dealing with. ask for him!!! More
These guys are great! My wife and I just purchased 2 new cars from them – a 2011 CX-9 and a 2011 Mazda3. They gave us exceptional values for our trade-ins (both Mazdas as well) and also gave us the best pr cars from them – a 2011 CX-9 and a 2011 Mazda3. They gave us exceptional values for our trade-ins (both Mazdas as well) and also gave us the best prices I’ve seen on either of our new cars. I am confident we got the best deals possible at the Autobarn of Evanston. We weren’t even expecting to buy two new cars, but with the trade values and the deals on the new cars, it was too great a deal to pass up. Kissy and Lisa were great! At the time, my wife was 41 weeks (!!) pregnant. After our daughter was born, we even went back with her so Kissy and Lisa could meet her! We have now bought 3 brand new cars from the Autobarn of Evanston – and it’s been a pleasant experience each time. Highly recommended! Thank you, Autobarn! We'll be back! More