The Autobarn Mazda of Evanston

Kissy and the entire sales/service team did a great job of providing information, being fair about negotiations & streamlining what ended up being a much longer stay than expected but all ended well with a of providing information, being fair about negotiations & streamlining what ended up being a much longer stay than expected but all ended well with a happy purchase More

Just bought my first Mazda ever earlier this week (Mazda 3 Sport, Manual), and it's the first time I've gone to a dealership in a very long time. I've had bad experiences at new car dealers in the past and 3 Sport, Manual), and it's the first time I've gone to a dealership in a very long time. I've had bad experiences at new car dealers in the past and was a little reluctant to go, but this time was different - a very positive experience. Ross was knowledgable about his products and he, along with everyone else, was friendly and helpful start to finish. Now I'm loving the new car and I'd definitely go back to them when it's time to buy another! More

Luis thank you for your help to pick the right car ,you Luis thank you for your help to pick the right car ,you are the best. Bought my Mazda3 2006 on August 3 .All process was so smooth ,and easy.What Luis thank you for your help to pick the right car ,you are the best. Bought my Mazda3 2006 on August 3 .All process was so smooth ,and easy.What I liked about this experience is that I had a chance to pick what i wanted ,I did not feel preasured by anybody to by certan car .Very comfortable place .The best dealer I was dealing with .Fast service . Best car buying experience . More

leased a 2009 Mazda 3 from the Autobarn in November 2008 and was very happy with it, as with the Autobarn's service department. I have just leased a 2011 Mazda 3 from the Autobarn. The Autobarn's prog and was very happy with it, as with the Autobarn's service department. I have just leased a 2011 Mazda 3 from the Autobarn. The Autobarn's program specialists and business manager were friendly, informative, helpful, and efficient. The leasing process was smooth. The Autobarn's showroom (as well as its service center and waiting area) is clean and attractive. Almost everything about the Autobarn--the quality of the building, the lot, even the service area--expresses effectiveness and professionalism and attention to detail. The people, space, and processes of the Autobarn reflect the quality and spirit of the Mazda vehicles they sell and service. More

Kissy was great. She was super helpful and was not intrusive when trying to sell me a car. She spent half a day with me for a used car that I did not end up buying, and she was so nice that when I de intrusive when trying to sell me a car. She spent half a day with me for a used car that I did not end up buying, and she was so nice that when I decided to try to buy new I came right back to her to buy. She talked me into the right car and was not too pushy at all. She helped me with the price I needed to stay in my budget, and she knew that I did not want to be upsold on accessories and options I did not want or need. I will definitely go back to buy from her. More

My wife and were looking for an SUV. We looked at all of our options and decided we wanted to buy a CX-7. There are many dealerships in our area (Chicago) so she went to the closest one and test drove it, w our options and decided we wanted to buy a CX-7. There are many dealerships in our area (Chicago) so she went to the closest one and test drove it, while I tried to figure out pricing and payment options. Leo showed her the car and she liked it alot. I later went back and drove it also. Leo let me drive it for a while which really made up my mind. I then shopped around trying to find the best price. I got different quotes from a lot of dealers and then I was contacted by Lewis from the Autobarn. I was all set to go out of my way to the dealership with the best price when Lewis emailed me. I told him the quote the other dealership had given me and I told him that I would prefer to buy from the autobarn because they were close to my house, but also because I'd been there before and their customer service is very good. Lewis told me he woould run the price by his sales manager (Mike, I think) and I told him that if he matched it I would come in and buy the car that night. He got back to me in a very timely manner and we setup a time for me to come in and buy the car. When I got there Lewis had the car ready for me and I drove it for a bit just to make sure we were good to go. Then my wife stopped by and also ok'ed it. All throughout the process Lewis was extremely helpful and happy to answer all my questions. They ran my credit and everything was good so I took the car home that night. All in all, I was very impressed with my experience and very happy that I chose the autobarn. More

Awesome experience at this dealership. I spent a couple hours test driving the car and lewis even bought me lunch. No pressure salesman, friendly, knowledgable, overall couldn't have been better! He is hours test driving the car and lewis even bought me lunch. No pressure salesman, friendly, knowledgable, overall couldn't have been better! He is a new salesman there and deserves more customers so go see him for your next car! More

The dealer service was excellent, Bojan covered all the main points as well as concerns that I had with the car. He was very informational as well as helpful. main points as well as concerns that I had with the car. He was very informational as well as helpful. More

We were very pleased with our experience. Thijs DeKool our salesman was very helpful and was not pushy or high pressure. He did an excellent job of working out all of the details. He was very straightfo our salesman was very helpful and was not pushy or high pressure. He did an excellent job of working out all of the details. He was very straightforward and did not waste our time. Dan Drescher was also very helpful. He handled the negotiating on our trade-in which only took a few minutes. We came to an agreement very quickly and we also appreciated how quickly he handled things. Our experience with the finance dept. was also hassle-free and very quick. All in all a good experience. We would recommend Autobarn Mazda to friends/family. More

The group at Autobarn are the most professional people in I have ever dealt with in any sales environment. They not only took the time to explain every detail to me (a first time car buyer) but they also tr I have ever dealt with in any sales environment. They not only took the time to explain every detail to me (a first time car buyer) but they also treated me with a great deal of respect. This being my first time I really appreciated that respect. Also, they let me look at several cars and even took me to an offsite location where there were more vehicles for me to try out. I truly appreciated that. More