The Autobarn Mazda of Evanston

We were in the market for an SUV, but were really in the market for the best deal and experience overall. When we focused our consideration set towards SUVs with 3rd rows, the Mazda CX-9 really started to market for the best deal and experience overall. When we focused our consideration set towards SUVs with 3rd rows, the Mazda CX-9 really started to pop to the top. Once we decided that that was the vehicle for us, we started taking a look at inventory around the Chicago area. We went to Carmax and 2 Mazda dealerships before we met with Lewis at the Autobarn in Evanston. Having been soured by a particularly poor experience in Schaumburg, we were refreshed by Lewis' no-nonsense style and desire to help our young family have a pleasant and well-informed shopping experience. From start to finish, he was courteous and helpful, with a non-pushy, friendly attitude. He answered plenty of questions, was fair when we discussed pricing and didn't flinch when we made requests to update some of the pre-owned car's minor imperfections. He even followed up with us to ensure we were content with our purchase and made us very comfortable to know that the quality customer service extends beyond the close of the sale. We'd definitely recommend Lewis Belcher, and The Autobarn Mazda dealership to anyone considering purchasing in the near future. More

Buying a car can be intimidating but Chris Norton made it a pleasant experience. He was friendly, informative and helpful. He was quick to make sure I understood all the car's features and the buying pro a pleasant experience. He was friendly, informative and helpful. He was quick to make sure I understood all the car's features and the buying process. I recommend everyone to go to Autobarn Limited in Evanston. You will find great cars and service. More

In the market for a new Mazda CX5, I got the contact information about this dealership through the Costco Auto Buying program for Costco members. Of the 3 authorized dealers in my area participating in information about this dealership through the Costco Auto Buying program for Costco members. Of the 3 authorized dealers in my area participating in the program, Autobarn (and their sales person Kissy Freeman) was the first and the fastest to contact me by email and then by phone. Kissy was, throughout the entire transaction, professional, helpful and positive; she never said, "I can't do that" in regards to our offer(s) on the car we wanted. She kept on going back to her sales manager to present our offer. In the end, when the deal was down to 2 dealerships, Kissy and Autobarn worked the hardest to earn our business, gave us the best price by quite a bit and when we went in to purchase the car, the experience was quick and had no hidden features or charges. More

Lewis was helpful and friendly. He knew a great deal about the car and was able to work with my in terms of price. Thanks. about the car and was able to work with my in terms of price. Thanks. More

outstanding experience. found Autobarn online, visited for a test drive. many Mazdas to choose from and found the one we wanted. Jusef was as helpful and knowledgable as they come, John and Scott prov for a test drive. many Mazdas to choose from and found the one we wanted. Jusef was as helpful and knowledgable as they come, John and Scott provided excellent customer service as well. they allowed us (with great patience) to test drive and examine many of the used Mazdas onsite highly recommend going to The AutoBarn for your next vehicle, i know we will. also, the Mazda6 is a fantastic car for the money. Dan and Kate Deerfield, IL More

Had a strange service need. Ended up replacing entire wiring harness. Very expensive procedure. However, the crew was very fast very friendly and worked with me to ensure I understood exactly what the ch wiring harness. Very expensive procedure. However, the crew was very fast very friendly and worked with me to ensure I understood exactly what the charges were. I did not feel taken advantage of and the work was top notch. More

I recently purchased a Mazda CX 5 from this dealership. Overall my experience was good. Lewis is a very knowledgeable and test drive was very informative. I liked working with him during the sales process. Overall my experience was good. Lewis is a very knowledgeable and test drive was very informative. I liked working with him during the sales process. The leather installation was fine. The car we wanted was not readily available so Mike secured us the car from other dealership. Dan helped us secure financing for the car. More

I heard good things about this dealership in the past. I was confirmed with my experience in purchasing my Madza3 Five door recently. I found that the people whom I dealt with were very professional, kno was confirmed with my experience in purchasing my Madza3 Five door recently. I found that the people whom I dealt with were very professional, knowledgeable and fun. Lisa and Kissy were very knowledge about and gave me great information about this great vehicle. Mike Allegretti, their manager, used his professionalism and understanding to lead this to an easy sale without the pressure or bad tactics that are often used by their competing dealers in the Chicago area. The two finance people, Scott and Doug, also displayed great skills and knowledge in handling the finance side of the business as well. Oh, yes, I love the car. Highly recommended More

I can't say enough good things about the team at Autobarn Mazda of Evanston. They helped me keep my beloved 1990 Mazda Miata going for 21 years. And when it could go no further, they were amazingly helpful a Mazda of Evanston. They helped me keep my beloved 1990 Mazda Miata going for 21 years. And when it could go no further, they were amazingly helpful as I searched for a new car. Their patience, consideration, dedication and customer service were exceptional. Brian Sears and the service department are really great. And Jon Zimmerman and the sales team were incredibly accommodating. They really went out of their way to help me in selecting a new car. They put a lot of work into the sale and the pricing was fair. The entire process was a pleasure. I recommend them without hesitation! More

I was very impressed with how hard Thijs worked to get us the car we wanted at the price we could afford. He was very helpful and was able to answer all of our questions regarding buying a new car versus a u the car we wanted at the price we could afford. He was very helpful and was able to answer all of our questions regarding buying a new car versus a used one. More