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The Autobarn Mazda of Evanston

Evanston, IL

4.8
1,027 Reviews

1015 Chicago Ave

Evanston, IL

60202

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Showing 1,027 reviews

June 03, 2014

My experience at the Evanston Mazada Autobarn Dealer I first discovered the Evanston Autobarn through a local newspaper ad. I called ahead to make an appointment to look at some cars. Ryan went out of hi More

by andygu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Straz
May 12, 2014

Chris was the best! Chris Norton is the guy to see at Mazda!!!!! I just got a new 2015 mazda cx 5 and love it! chris was extremely kind and helpful answering all question More

by ShiraLichtenstein
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Norton
May 02, 2014

great experience Had a great experience with Danny and Mike. Last time I bought a car was over 10 years ago so I was dreading the experience. Both of them were compl More

by franksag
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Allegretti, Danny Bender
April 23, 2014

Our Autobarn Mazda experience The attention we received from Wil Jordan was awesome. He slowly and painstakingly gathered the information needed to select the car of our dreams and More

by EmmanuelSemmes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wil Jordan
March 24, 2014

I have driven Mazdas since 1989 and have used the Autobarn Mazda service department since 2000. I am now leasing a Mazda 3, the first one was a 2012 model. I received an offer to extend my lease and More

by disch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kissy Freeman
March 16, 2014

Great dealership and great people...they are very friendly and try to help you experience how driving mazda is. They help you walk out out with car you want. Overall great enviroment and good servic More

by dsor23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Straz
March 03, 2014

I dealt with Anthony and his professional, courteous and laid back style is the reason I bought my CX5 from The Auto Barn. I was able to take my time on the test drive and experience driving the car in a fe More

by Kruserama
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Also worked with Ken Kazuk, Anthony Caminitti, Gigi Giuliano
February 04, 2014

Found a used car I liked online and contacted the dealership. Talked with salesperson Paris and communicated with the internet sales team several times over five days. Scheduled an appointment with More

by gabnormal
Customer Service
Friendliness
Recommend Dealer
No
Feb 12, 2014 -

The Autobarn Mazda of Evanston responded

Hello, Thank you for your feedback. More importantly, I would like to apologize for the inconvenience. The sales experience you have received from us is undoubtedly unfortunate and not the type of customer service that we would like our customers to experience with us. Our primary goal is customer satisfaction and we truly strive for honesty and integrity. This is clearly a training issue on our end and is being handled internally. I would like to speak with you further regarding your desired vehicle. Please contact me at your earliest convenience. Thank you, Richard Kirkpatrick General Manager (847) 425-7711

February 03, 2014

I love the customer service here. Kissy and Lisa are sisters and work as a team. Love them both. Very helpful. After picking my car it was time for the finance, and OMG Katy was the best! I will come ba More

by Djones9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katy is the best. She work in finance department. Outstanding custom service., Kissy Freeman, Lisa Freeman
January 09, 2014

I went into the dealership and purchased a mazda3 from lisa and kissy. They were easy to deal with and gave me a great price for the car and an awesome price on my trade in. Financing went smooth and I w More

by TheTranFamily
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
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