The Autobarn Mazda of Evanston

Great service. Showed me cars in the cold, in the rain, in the dark at my convenience and in my time frame. A bit "old school", but old school is great when you are talking about service. Never pushy or in the dark at my convenience and in my time frame. A bit "old school", but old school is great when you are talking about service. Never pushy or intrusive. Returned all my calls, which a I can't say was the practice with the other sales people at the Dealership. Made a great deal with me. Took all my questions seriously and always made it clear he was there for me no matter how inconsequential the matter. Look him up next time you're looking to purchase a car. You'll be pleasantly surprised what "old school" service can do. More

Ross, who took me for a test drive, was great. His knowledge of the car was solid and thorough. Haggling over a price was pretty simple, but I think maybe I left some money on the table, given that my knowledge of the car was solid and thorough. Haggling over a price was pretty simple, but I think maybe I left some money on the table, given that my first counter-offer was accepted immediately. The dealership is clean, neat and professional. I love the car, too. The financing part made me uncomfortable, however, as I felt like I was being pushed into an expensive warranty, and I didn't feel like the finance guy was being honest with me. So that part of it left me with a bad taste in my mouth, but overall I would recommend the Autobarn and Ross to anyone. More

Last week, my wife found a 2006 Chrysler 300 online at the Autobarn of Evanston's Mazda website, and contacted a salesperson, Ross Conlon, who had successfully worked with several of our friends. Ross wa the Autobarn of Evanston's Mazda website, and contacted a salesperson, Ross Conlon, who had successfully worked with several of our friends. Ross was courteous, thorough and professional in his communications both on the phone and once we arrived at the dealership for a test drive. Even though the Chrysler line is not in his specific area of expertise, he went over the top in researching all of the key features of this automobile, and thus was able to provide knowledgeable answers to all of our questions. The car was cleaned and ready to drive when we arrived, and there were no delays or obstacles of any kind that would impinge on our time and/or schedule. Once we decided to move forward with the purchase, Ross was on top of all of the nuances of alternative financing and appeared to be agnostic toward whichever option we felt best suited our situation. It was a pleasure to work with someone who neither applied any pressure nor tried to steer us down a path that might not have been in our best interest. Once the financing was complete, the plates were put on and we were "good to go." I would unabashedly recommend not only Ross individually for making this the best car-buying experience of our lives, but I would also highly recommend the professionalism of Tony Antonov in Finance for being so efficient during the signing. More

I just purchased a new 2012 Mazda3 sedan a few hours ago. I had been researching dealer prices for this car for about a year, and The Autobarn in Evanston had the best inventory available for the deepest dis I had been researching dealer prices for this car for about a year, and The Autobarn in Evanston had the best inventory available for the deepest discounts. I knew the dealer would not discount any further, and this was perfectly reasonable since I knew they had already discounted significantly (23% off MSRP). I had hoped to get a bit more back on my trade-in vehicle relative to Kelly Blue Book estimates, but I also understood that my car is very old and had a lot of mileage on it which made it unprofitable for them to resell in their used car inventory. I got the sense Autobarn was being reasonable with their final trade-in allowance. Jusuf was a very friendly and down-to-earth sales consultant. He was enthusiastic and persistent (as a good salesperson should be), but was not overly aggressive and did not hard-sell me or play games with me. He was simply supportive and did whatever he could to facilitate closing the sale. I had financing already approved through my bank, but since the bank was closed Saturday, I gave Autobarn the chance to match the financing arrangement. They did, so I bought the car. Some of the other large Mazda dealers in Chicago have a practice of advertising an artificial selling price on the internet via third-party sites like autotrader. So when I would call these dealers or check their direct websites, there would be price discrepancies of 2K or more for the same car. They would tell me on the phone that the autotrader internet price is 'aggressively advertised' and includes multiple rebates to qualify for that price. Without qualifying for these rebates, they would tell me I could expect my price to be higher. Each obscure rebate was 500, and they would list them all off for me (e.g., the Korean War veteran rebate, the rebate for people with six fingers, etc.) I am exaggerating to make a point, of course, but in the end, I did not qualify for any of their rebates. So these dealers' advertised prices turned out to be pointless. In direct contrast to this, Autobarn was on the up and up. Autobarn sold me the car for precisely the price they quoted to me, which also matched the price on their website and the various auto aggregator sites. Jusuf also quoted this same price to me on the phone before I visited the dealership, so the entire dealership was consistent throughout the process. I appreciate that transparency a great deal and I was also quite pleased with the complete selling experience. I strongly recommend Jusuf and The Autobarn for other prospective Mazda buyers who want a no-nonsense low-stress car-buying experience. More

Lewis was very helpful and sweet. He explained every thing that the car and dealership had to offer. He was very engaged and knew what he was talking about. He made me fall in love with the car and then thing that the car and dealership had to offer. He was very engaged and knew what he was talking about. He made me fall in love with the car and then helped me get it at the price I needed. I loved Lewis and would highly recommend him to anyone in search of a car. More

We were in the market for an SUV, but were really in the market for the best deal and experience overall. When we focused our consideration set towards SUVs with 3rd rows, the Mazda CX-9 really started to market for the best deal and experience overall. When we focused our consideration set towards SUVs with 3rd rows, the Mazda CX-9 really started to pop to the top. Once we decided that that was the vehicle for us, we started taking a look at inventory around the Chicago area. We went to Carmax and 2 Mazda dealerships before we met with Lewis at the Autobarn in Evanston. Having been soured by a particularly poor experience in Schaumburg, we were refreshed by Lewis' no-nonsense style and desire to help our young family have a pleasant and well-informed shopping experience. From start to finish, he was courteous and helpful, with a non-pushy, friendly attitude. He answered plenty of questions, was fair when we discussed pricing and didn't flinch when we made requests to update some of the pre-owned car's minor imperfections. He even followed up with us to ensure we were content with our purchase and made us very comfortable to know that the quality customer service extends beyond the close of the sale. We'd definitely recommend Lewis Belcher, and The Autobarn Mazda dealership to anyone considering purchasing in the near future. More

Buying a car can be intimidating but Chris Norton made it a pleasant experience. He was friendly, informative and helpful. He was quick to make sure I understood all the car's features and the buying pro a pleasant experience. He was friendly, informative and helpful. He was quick to make sure I understood all the car's features and the buying process. I recommend everyone to go to Autobarn Limited in Evanston. You will find great cars and service. More

In the market for a new Mazda CX5, I got the contact information about this dealership through the Costco Auto Buying program for Costco members. Of the 3 authorized dealers in my area participating in information about this dealership through the Costco Auto Buying program for Costco members. Of the 3 authorized dealers in my area participating in the program, Autobarn (and their sales person Kissy Freeman) was the first and the fastest to contact me by email and then by phone. Kissy was, throughout the entire transaction, professional, helpful and positive; she never said, "I can't do that" in regards to our offer(s) on the car we wanted. She kept on going back to her sales manager to present our offer. In the end, when the deal was down to 2 dealerships, Kissy and Autobarn worked the hardest to earn our business, gave us the best price by quite a bit and when we went in to purchase the car, the experience was quick and had no hidden features or charges. More

Lewis was helpful and friendly. He knew a great deal about the car and was able to work with my in terms of price. Thanks. about the car and was able to work with my in terms of price. Thanks. More

outstanding experience. found Autobarn online, visited for a test drive. many Mazdas to choose from and found the one we wanted. Jusef was as helpful and knowledgable as they come, John and Scott prov for a test drive. many Mazdas to choose from and found the one we wanted. Jusef was as helpful and knowledgable as they come, John and Scott provided excellent customer service as well. they allowed us (with great patience) to test drive and examine many of the used Mazdas onsite highly recommend going to The AutoBarn for your next vehicle, i know we will. also, the Mazda6 is a fantastic car for the money. Dan and Kate Deerfield, IL More