Back

The Autobarn Mazda of Evanston

Evanston, IL

4.7
1,010 Reviews

1015 Chicago Ave

Evanston, IL

60202

Directions

By Type

Showing 1,010 reviews

February 04, 2014

Found a used car I liked online and contacted the dealership. Talked with salesperson Paris and communicated with the internet sales team several times over five days. Scheduled an appointment with More

by gabnormal
Customer Service
Friendliness
Recommend Dealer
No
Feb 12, 2014 -

The Autobarn Mazda of Evanston responded

Hello, Thank you for your feedback. More importantly, I would like to apologize for the inconvenience. The sales experience you have received from us is undoubtedly unfortunate and not the type of customer service that we would like our customers to experience with us. Our primary goal is customer satisfaction and we truly strive for honesty and integrity. This is clearly a training issue on our end and is being handled internally. I would like to speak with you further regarding your desired vehicle. Please contact me at your earliest convenience. Thank you, Richard Kirkpatrick General Manager (847) 425-7711

February 03, 2014

I love the customer service here. Kissy and Lisa are sisters and work as a team. Love them both. Very helpful. After picking my car it was time for the finance, and OMG Katy was the best! I will come ba More

by Djones9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katy is the best. She work in finance department. Outstanding custom service., Kissy Freeman, Lisa Freeman
January 09, 2014

I went into the dealership and purchased a mazda3 from lisa and kissy. They were easy to deal with and gave me a great price for the car and an awesome price on my trade in. Financing went smooth and I w More

by TheTranFamily
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
November 23, 2013

I came to the Mazda Autobarn of Evanston after having a less than pleasant experience with a Mazda dealer in the Northwest suburbs of Chicago. I was highly recommended to see Michael Allegretti and was to More

by MurphyTheMazda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katy Callinan, Lisa & Kissy Freeman, Michael Allegretti
October 03, 2013

Jusuf Hodzic is the best. Like many other reviewers, it Jusuf Hodzic is the best. Like many other reviewers, it took around 15 minutes after stepping onto the Autobarn Mazda lot before anyone approached us More

by JamieMM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jusuf Hodzic (Salesman) / Tony Antonov (Finance)
August 15, 2013

I came here to look for a car, Kissi and Lisa were very approachable and friendly. They were knowledgeable about the cars and gave me good advice and models and options. More

by jhill232
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kissi Freeman and Lisa Freeman
August 02, 2013

Outstanding experience, Dealership is honest and friendly. We had a terrible experince with another dealership in Schaumburg but Daniel made us forget about that and treated us great. We saw the car More

by kdpederson684
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel L
July 05, 2013

Mario Grbavac was a fantastic salesman. He really helped me out purchasing my first vehicle. He was extremely educated on the car I was interested in and was personable. Mario really worked with me to try a More

by Gmcesario
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario Grbavac
April 01, 2013

Great service! Answered all my calls and emails right away. Negotiated the price as long as I was 100% satisfied so I bought the car the same day! I would recommend Mazda Evanston to everybody :) More

by oluuchi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bojan Kokanovic
March 25, 2013

We felt we were treated very fair by the saleman, Leo and manager Mike. They were willing to work with us to get us a car and price are very happy with. We would by again. More

by caluka56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leo Ornelas & Mike Allegretti
...
89
...