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The Autobarn Mazda of Evanston

Evanston, IL

4.7
1,008 Reviews

1015 Chicago Ave

Evanston, IL

60202

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Showing 1,008 reviews

May 09, 2015

poor customer service gave me very difficult time with warranty replacing a failed component in my new 2015 cx5. I waited over 4 hours for a very minor issue. More

by cijo2010
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Juan Vargas
May 26, 2015 -

The Autobarn Mazda of Evanston responded

Mr. Francis, I am so sorry for the delay in repairing your car. The part you needed was denied coverage by Mazda. It took us several telephone calls to get the authorization to replace it for you as a goodwill repair. Thank you, Myriam McReady - Service Manager (888) 873-9721.

April 22, 2015

Buying used car Mike and Kamal gave me excellent attention for buying my car we found on the Internet. My wife and I have bought our last 5 cars through Internet sear More

by Johnny rides
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
General manager Mike Allegrettee, Preston Mader, Kam Suleiman
March 24, 2015

Buying a new car was never this easy or enjoyable! Very enjoyable experience from start to finish. Sales consultant Chris Norton did an excellent job from the moment he met me and my family. There was More

by g daus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bojan Kokanovic, Chris Norton, Jon Zimmerman
March 20, 2015

A Great Rommendation From A Firend Because a friend had a very good leasing experience I started looking on Mazda's of Evanston web for a replacement car for my sons. Found a couple of More

by bmelto
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Finance... Brojan K., John Norton, David York
March 04, 2015

Used Car I purchased a certified used Mazda 3 last week and the overall experience was wonderful. Jon Zimmerman was professional and upfront about everything r More

by djz2279
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Zimmerman, Preston Mader
March 03, 2015

Good Price, No "Bait and Switch" I was looking for a specific Mazda6 color and trim. Even though they didn't have it in stock, they were able to find it form a nearby dealer partner a More

by timtimtim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bojan Kokanovic, John Norton
February 21, 2015

Just came in to get my car serviced I came in to get my Madza 6 serviced, and I started talking with Danny, and before the day was out I have driving CX 5 home. Danny was great, and hav More

by kjrice
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Bender
February 21, 2015

Exceptional Customer Service Excellent customer service given to me by Juan Vegas. Juan was very thorough in explaining what service my Mazda CX5 needed at this time and even More

by mcarter9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Vargas
January 25, 2015

A Pleasant Surprise We just bought a new Mazda 3 and it was totally pleasant and a total surprise. We had prepared ourselves for battle as this was our first new car pur More

by jnoyes1970
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kam Suleiman
January 23, 2015

Excellent!!!!???? Excellent customer service. Gave us every detail that we need. He was too patient and helpful for us because at first we can't decide what color and More

by khai
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Norton
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