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The Autobarn Mazda of Evanston
Evanston, IL
1,008 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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June 09, 2017
Service Center in Evanston. I have nothing but great things to say about the services I have received at the Evanston location..whenever I call for services, JUAN VARGAS has been I have nothing but great things to say about the services I have received at the Evanston location..whenever I call for services, JUAN VARGAS has been my service guy since I purchased my Mazda in 2011..he has proven himself to be one that goes above and beyond the call of duty... More
by happycamper1
Employees Worked With
Juan Vargas
May 15, 2017
Always great service I brought my car in for an oil change on a Saturday. Needless to say they were very busy. Reena Parmar was amazing, from the moment I arrived. She imm I brought my car in for an oil change on a Saturday. Needless to say they were very busy. Reena Parmar was amazing, from the moment I arrived. She immediately welcomed me and began to process my information. It took a little longer for my service because it was so busy but Reena kept me updated. She made it so I did not mind waiting. This is why I go to the Autobarn, customer service is always the best. More
by C Me Go
Employees Worked With
Reena Parmar
May 02, 2017
Easy service experience My CX-7 is very temperamental when it comes to non-routine maintenance. So when the check engine light came on and stayed on, I scheduled a service ap My CX-7 is very temperamental when it comes to non-routine maintenance. So when the check engine light came on and stayed on, I scheduled a service appointment at Autobarn. Despite not knowing ahead of time that the service center had moved, the service went better than expected. During the initial inspection, another issue was discovered that could have been very costly to me. Reena Parmar searched open recalls and was able to provide that repair to me as part of a warranty recall. She even made sure I had a loaner to drive while the car was being serviced (which is necessary for me, now that their service center is not close to the L or Metra). Thank you, Reena Parmar. More
by KimL
Employees Worked With
Reena Parmar
May 02, 2017
Helpful, pleasent, professional Juan Vargus was very helpful and made me feel that the Dealership and auto service would stand by their products. I very pleasent experience. He wen Juan Vargus was very helpful and made me feel that the Dealership and auto service would stand by their products. I very pleasent experience. He went a step further and taught me a few things I didn't know about my new car. More
by Ruth 88
Employees Worked With
Danny Bender, Juan Vargas
April 27, 2017
Aidan McCarthy Aidan was very professional and friendly when I brought my Mazda 3 in for routine service. She actually took care of me the day before too, when I br Aidan was very professional and friendly when I brought my Mazda 3 in for routine service. She actually took care of me the day before too, when I brought my CX3 in for service. More
by angel0619
Employees Worked With
Aidan McCarthy
April 04, 2017
Check-up 5,000-mile service. A problem was discovered -- one part was installed and one ordered. Juan Vargas was helpful and is staying in touch re: finishin 5,000-mile service. A problem was discovered -- one part was installed and one ordered. Juan Vargas was helpful and is staying in touch re: finishing things. More
by LVW
Employees Worked With
Juan Vargas
March 22, 2017
Well done A rim and new tire were needed. Circumstances delayed completing things but I wasn't inconvenienced because of getting a loaner and Simon Kim was in A rim and new tire were needed. Circumstances delayed completing things but I wasn't inconvenienced because of getting a loaner and Simon Kim was in touch throughout to shepherd it through. More
by LVW
Employees Worked With
Simon Kim
March 22, 2017
Second car with this dealership Kamal Suleiman was the picture of professionalism getting me into my latest Mazda. The whole process was quick and efficient, and he got me a great pr Kamal Suleiman was the picture of professionalism getting me into my latest Mazda. The whole process was quick and efficient, and he got me a great price. More
by araglin
Employees Worked With
Kam Suleiman
February 25, 2017
Prompt and Professional Juan Vargas is always very efficient and professional! He is a great asset to the Autobarn. Good customer service is what keeps customers. Juan Vargas Juan Vargas is always very efficient and professional! He is a great asset to the Autobarn. Good customer service is what keeps customers. Juan Vargas is top notch😊 More
by sheila.green.18
Employees Worked With
Juan Vargas
February 15, 2017
Juan is the best! Never had a problem with my Mazda that Juan couldn't fix. Great people skills and lets you know what's up with your car via texts in a very prompt man Never had a problem with my Mazda that Juan couldn't fix. Great people skills and lets you know what's up with your car via texts in a very prompt manner. More
by Zoom-zoom
Employees Worked With
Juan Vargas
