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The Autobarn Mazda of Evanston

Evanston, IL

4.8
1,004 Reviews

1015 Chicago Ave

Evanston, IL

60202

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Showing 1,004 reviews

July 19, 2021

Giovann and we’re we’re both great and pleasant to work with. Giovann was originally able to assist over the phone to help me secure the car I wanted a week prior to coming in. I would highly recommend! More

by RHolmes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giovann, Robert
Jul 20, 2021 -

The Autobarn Mazda of Evanston responded

Thank you so much for your positive review and recommendation! We are overjoyed that Giovann and Robert could make things happen for you and seamlessly get you into your perfect vehicle! We wish you the warmest congratulations on your new car, and we thank you for working with us at The Autobarn Mazda of Evanston! Thank you, Mike Allegretti General Manager The Autobarn Mazda of Evanston (847) 425-7772- Direct mallegretti@autobarncars.com

July 19, 2021

Team are quite polite, empathetic, and outcome focused. They were patient as we switched from one car to another, and didn’t make us feel pressured. A good experience overall. More

by JCHADAM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Allegretti, Moe Yazdani
Jul 20, 2021 -

The Autobarn Mazda of Evanston responded

Thank you so much for your very kind review, and warm congratulations on your new vehicle! Your satisfaction is our utmost priority, and we are pleased that we could make your overall experience both smooth and successful. We can't wait for you to enjoy your new ride. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with in the future! Thank you, Mike Allegretti General Manager The Autobarn Mazda of Evanston (847) 425-7772- Direct mallegretti@autobarncars.com

July 18, 2021

Very fast service, available loaner, and they did a great job on the detailing. I also appreciate the text updates, much easier than over the phone More

by SNFLWR510
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tomy Gnaimvongsa, PB Maristela
Jul 19, 2021 -

The Autobarn Mazda of Evanston responded

Thank you for sharing this positive review! We are so glad that our team could be of assistance to you and make your overall experience as seamless as possible. We thank you for choosing The Autobarn Mazda of Evanston, and we hope for an opportunity to serve you again. Safe travels! Thank you, Mike Allegretti General Manager The Autobarn Mazda of Evanston (847) 425-7772- Direct mallegretti@autobarncars.com

July 17, 2021

Timely, no pressure, set expectations and met them. The staff were prepared, provided accurate timing to complete, and expected timeframe for future repairs of tires and brakes. More

by SDFULGHUM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tomy Gnaimvongsa, PB Maristela
Jul 19, 2021 -

The Autobarn Mazda of Evanston responded

Thank you so much for your excellent review. Efficient and pressure-free service is always our goal, and we are overjoyed that our efforts met your satisfaction. It is our pleasure to assist you in any way possible, and we hope to see you again when the time comes for your next service! Thank you, Mike Allegretti General Manager The Autobarn Mazda of Evanston (847) 425-7772- Direct mallegretti@autobarncars.com

July 16, 2021

They are nice people to deal with I went for regular maintenance for Mazda 3 I was completely satisfied with the service they provided here. More

by SHERALIKESWANI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
OSCAR
Jul 19, 2021 -

The Autobarn Mazda of Evanston responded

Thank you so much for your positive review. It is our pleasure to serve you, and we are overjoyed that our efforts met your satisfaction. Offering top-quality service is so important to us, and we will certainly provide you with nothing less in the future! We wish you the safest of travels until we meet again. Thank you, Mike Allegretti General Manager The Autobarn Mazda of Evanston (847) 425-7772- Direct mallegretti@autobarncars.com

July 14, 2021

Vic was great! This was a weird case of a strange leak inside of my car by the driver side feet area & they figured it out. More

by GAILHORVATH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vic
Jul 19, 2021 -

The Autobarn Mazda of Evanston responded

Thank you for leaving Vic this 5-star review! We are overjoyed that he could put you at ease and get your recent concerns swiftly resolved. It is our pleasure to serve you. Please do not hesitate to let us know if there is ever anything more that we may help you with in the future. Thank you, Mike Allegretti General Manager The Autobarn Mazda of Evanston (847) 425-7772- Direct mallegretti@autobarncars.com

July 14, 2021

Very professional and quick! Took the time to make sure my experience was pleasant and perfect. The staff was knowledgeable and helpful. I highly recommend them for any car needs. More

by SPERLING1013
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan, Ryan Straz
Jul 19, 2021 -

The Autobarn Mazda of Evanston responded

Thank you so much for your 5-star review! We are so glad that our team could be of assistance to you and ensure that your experience was smooth and efficient. It is an honor to have earned your kind recommendation. Please drive safely, and do not hesitate to give us a call if there is ever anything more that our team may help you with. Thank you, Mike Allegretti General Manager The Autobarn Mazda of Evanston (847) 425-7772- Direct mallegretti@autobarncars.com

July 14, 2021

25 word minimum Jay was excellent he took care of me when I wanted to be serviced & The work was done to an outstanding level More

by SAILLYRA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Rosenfeld
Jul 19, 2021 -

The Autobarn Mazda of Evanston responded

Thank you so much for your excellent review! We are happy to hear that Jay took great care of you and your automotive needs throughout your recent visit. Your safety and satisfaction are of the utmost importance to us. Please drive safely, and do not hesitate to let us know how Jay and the team may serve you again! Thank you, Mike Allegretti General Manager The Autobarn Mazda of Evanston (847) 425-7772- Direct mallegretti@autobarncars.com

July 13, 2021

My service advisor had no idea what she was doing. Also, I brought my car in for an oil and filter change and ended up spending over $400 on other things. When I asked for an explanation on the charges, the More

by SODIC312
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not sure of her name
Jul 19, 2021 -

The Autobarn Mazda of Evanston responded

Thank you for taking the time to share this feedback. It is our goal to ensure that our guests' experiences are as seamless as possible, and I am disappointed to hear that you were not provided with the quality assistance that you deserve. If you are willing to give me a call, I would love to see what I can do to clarify these concerns and hopefully enhance your experience as a whole. We appreciate your business and hope to hear from you soon. Thank you, Mike Allegretti General Manager The Autobarn Mazda of Evanston (847) 425-7772- Direct mallegretti@autobarncars.com

July 12, 2021

Tried for 3 full days to purchase a car from this dealer. Im located in St louis Mo. I got few returned calls, was passed to an inexperienced sales person named Manny. We agreed upon a price $300 off ask. He More

by mr audi
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Manny, Moe Yazdani
Jul 19, 2021 -

The Autobarn Mazda of Evanston responded

Dave, I'm sorry to hear of your recent experience. Our customers' satisfaction is our utmost priority, and it is disappointing to hear that you did not have the seamless experience that we always aim to provide. I apologize for the frustration and inconvenience that our efforts have caused. If you are willing to give me a call, I would love the opportunity to speak with you personally to see if there is anything that I can do to make things right. At your convenience, please contact me at my direct number- listed below. I hope to hear from you soon. Thank you, Mike Allegretti General Manager The Autobarn Mazda of Evanston (847) 425-7772- Direct mallegretti@autobarncars.com

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