The Autobarn Mazda of Evanston
Evanston, IL
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Giovann and we’re we’re both great and pleasant to work with. Giovann was originally able to assist over the phone to help me secure the car I wanted a week prior to coming in. I would highly recommend! with. Giovann was originally able to assist over the phone to help me secure the car I wanted a week prior to coming in. I would highly recommend! More
Team are quite polite, empathetic, and outcome focused. They were patient as we switched from one car to another, and didn’t make us feel pressured. A good experience overall. They were patient as we switched from one car to another, and didn’t make us feel pressured. A good experience overall. More
Very fast service, available loaner, and they did a great job on the detailing. I also appreciate the text updates, much easier than over the phone job on the detailing. I also appreciate the text updates, much easier than over the phone More
Timely, no pressure, set expectations and met them. The staff were prepared, provided accurate timing to complete, and expected timeframe for future repairs of tires and brakes. staff were prepared, provided accurate timing to complete, and expected timeframe for future repairs of tires and brakes. More
Very professional and quick! Took the time to make sure my experience was pleasant and perfect. The staff was knowledgeable and helpful. I highly recommend them for any car needs. my experience was pleasant and perfect. The staff was knowledgeable and helpful. I highly recommend them for any car needs. More
My service advisor had no idea what she was doing. Also, I brought my car in for an oil and filter change and ended up spending over $400 on other things. When I asked for an explanation on the charges, the I brought my car in for an oil and filter change and ended up spending over $400 on other things. When I asked for an explanation on the charges, the supervisor came over and simply read off the list of what the technician said the car needed with no explanation. I was in the middle of talking to him when he walked away. More
Tried for 3 full days to purchase a car from this dealer. Im located in St louis Mo. I got few returned calls, was passed to an inexperienced sales person named Manny. We agreed upon a price $300 off ask. He Im located in St louis Mo. I got few returned calls, was passed to an inexperienced sales person named Manny. We agreed upon a price $300 off ask. He kept asking for a $1k deposit, which I agreed to all I ask as for a sales contract with an agreed upon price in it. Thats what I could never get from them. All I got was excuses and silence. When i finally got a hold of the sale manager Mo ( who did seem nice and was out sick he tells me sorry the car just sold) this car had sat on their lot for 90+ days already. I have never seem a more unprofessional poorly run dealership in my life. I would not recommending wasting your time with this dealer. They are very shady and not trust worthy in my opinion . More