The Autobarn Mazda of Evanston

Always excellent I had never met Noel before. He was friendly and personable. He knew what he was talking about. He made recommendations that were helpful . I noticed I had never met Noel before. He was friendly and personable. He knew what he was talking about. He made recommendations that were helpful . I noticed that my car drove better when I left the dealership More

My MX-5 12,000 mile service I had a very good experience at Autobarn Mazda. As always, I found the service and staff to be pleasant and prompt. I will continue to bring my MX-5 I had a very good experience at Autobarn Mazda. As always, I found the service and staff to be pleasant and prompt. I will continue to bring my MX-5 in for service. More

My experience I worked with Jeff Williams. Purchased a used vehicle and he was very professional, handled everything prior to my arrival and made this pleasurable. I worked with Jeff Williams. Purchased a used vehicle and he was very professional, handled everything prior to my arrival and made this pleasurable. THANKS More

Lengthy and overpriced 1 hour and 45 minutes and $87 for a basic oil change is ridiculous. Also, a coupon that was mailed to me was not honored. They claimed I had to mail 1 hour and 45 minutes and $87 for a basic oil change is ridiculous. Also, a coupon that was mailed to me was not honored. They claimed I had to mail in a form, then get the discount on my NEXT oil change. No thank you. I'll go to a faster, less expensive business that specializes in this service. More

Excellent Service in a timely fashion I had not been to the dealership for some time but needed a factory part replaced and I like to go to the dealer for that. When I called to make an a I had not been to the dealership for some time but needed a factory part replaced and I like to go to the dealer for that. When I called to make an appointment, the service person was fast, knew exactly what I was talking about, made the appointment and a few minutes after I hung up the phone I got an email confirming the appointment and the details. Just excellent from start to finish. More

Simon is wonderful! Had nail in tire of my brand new CX5 and dent. He took care of setting up everything so efficiently. Have been very happy with the service there for o Had nail in tire of my brand new CX5 and dent. He took care of setting up everything so efficiently. Have been very happy with the service there for over 3 years. Simon is a real asset to your team! More

Unprofessional, unskiled staff, not customer oriented After 15 e-mails, and few phone calls, I didn't get simple information about my warranty. I have broken A/C compressor on my Mazda CX 3 and the Autoba After 15 e-mails, and few phone calls, I didn't get simple information about my warranty. I have broken A/C compressor on my Mazda CX 3 and the Autobarn Mazda Evanston, doesn't want to provide me that information, before they charge me. It is not a technical question, it is a law question, and I am paying for that. Autobarn Mazda Evanston seriously brakes the law. This is not just customer experience topic, this is threatening of customer rights. More