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The Autobarn Mazda of Evanston
Evanston, IL
1,023 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,023 reviews
September 14, 2019
New Mazda Needed a new car and the team was friendly and helpful in helping me select a new car, providing me options and explaining the difference between diff Needed a new car and the team was friendly and helpful in helping me select a new car, providing me options and explaining the difference between different trims More
by DT
Verified CustomerEmployees Worked With
Ivan Saez
September 12, 2019
Responsive service, clear explanation Another great experience at the Autobarn. This is the fifth car we have purchased from them. The sales staff was helpful, patient and not at all pushy Another great experience at the Autobarn. This is the fifth car we have purchased from them. The sales staff was helpful, patient and not at all pushy More
by WCSCHULTZ9090
Employees Worked With
Ivan was the main point of contact and he was very helpful , John Norton
September 09, 2019
Great service Received safety recall notice on my CX5. Able to get appointment quickly. This was my first appointment with this service center. Everyone friendly Received safety recall notice on my CX5. Able to get appointment quickly. This was my first appointment with this service center. Everyone friendly and helpful. More
by PEGDUROS
Employees Worked With
I honestly don't remember his name
September 05, 2019
New car purchase Fair and friendly. Would highly recommend. All staff were helpful and enjoyable to work with. Went out of my way to purchase from this dealership. Fair and friendly. Would highly recommend. All staff were helpful and enjoyable to work with. Went out of my way to purchase from this dealership. More
by Ryan
Employees Worked With
Ryan Straz, John Norton
September 05, 2019
Great service Kam was great to work with - definitely recommend. He was friendly and attentive, knowledgable and presented me with all of my options but I didn't fe Kam was great to work with - definitely recommend. He was friendly and attentive, knowledgable and presented me with all of my options but I didn't feel pressured at all. More
by ALEXANDRAMARCELL
Employees Worked With
Kam Suleiman
September 03, 2019
Mazda cx-7 quick check-in, quick check-out, pleasant customer service, wish there was free Wifi - but there was live sports TV to help kill the wait time. quick check-in, quick check-out, pleasant customer service, wish there was free Wifi - but there was live sports TV to help kill the wait time. More
by RAPAUNER
Employees Worked With
jay
August 29, 2019
Flat tire I brought my flat tire (with 14,000 miles on it) to be repaired or replaced. Of course it required replacement (seems they always do), so the car I’m I brought my flat tire (with 14,000 miles on it) to be repaired or replaced. Of course it required replacement (seems they always do), so the car I’m giving back to Mazda in 12 months will have a relatively new passenger side tire. Having dropped off the flat late Friday, I returned Tuesday morning to have the new tire mounted. Total costs in dollars ($260) and time (nearly an hour) reflect what this dealership thinks of me. I like the car, but will not lease from this group again, as the service department is consistently overpriced and underwhelming. More
by MSWNEXT
Employees Worked With
Didn’t get names
August 28, 2019
Fast and friendly They staff is nice, not pushy and does not try and rip me off. I also enjoy the free WiFi so I can work while I wait. Thanks for the car wash too. They staff is nice, not pushy and does not try and rip me off. I also enjoy the free WiFi so I can work while I wait. Thanks for the car wash too. More
by Rachel2222
Employees Worked With
Simon Kim
August 21, 2019
EXCELLENT Customer Service Our Madza Service Advisor, Tommy, provided EXCELLENT customer service! He was very professional, knowledgeable, and understanding person! He deserves Our Madza Service Advisor, Tommy, provided EXCELLENT customer service! He was very professional, knowledgeable, and understanding person! He deserves a promotion and a raise! Thanks! More
by Anonymous
Employees Worked With
Tommy Gnaimvongsa
August 20, 2019
No pressure salesman Cory Jackson Cory was informative and accommodating. He laid out options and worked with my purchase. Finance dept and management were personable and professional. Cory was informative and accommodating. He laid out options and worked with my purchase. Finance dept and management were personable and professional. I would recommend Cory highly. More
by RAFAEL.ORTIZ1
Employees Worked With
Chris Norton, John Norton, Corey Jackson
