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The Autobarn Mazda of Evanston
Evanston, IL
1,023 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,023 reviews
October 04, 2019
Mazda Mom My second Mazda (5 CX) and it does not disappoint. My last Mazda (5) was perfect for hauling everything! This Mazda is about the empty nester. My second Mazda (5 CX) and it does not disappoint. My last Mazda (5) was perfect for hauling everything! This Mazda is about the empty nester. More
by Mazda Mom
Verified CustomerEmployees Worked With
Mike Allegretti, Kam Suleiman
October 03, 2019
85000 miles easy peasy The customer lounge area is always comfortable. The time went faster than expected and It was nice to leave with a clean car. I needed to get to work The customer lounge area is always comfortable. The time went faster than expected and It was nice to leave with a clean car. I needed to get to work and the staff made note and worked on getting me out the door. More
by WENDYDRAKE69
Employees Worked With
Simon Kim
October 02, 2019
customer service Rohan was very professional and made it easy for me to cope with my problem. He is very good at explaining everything to me. Will return if future ser Rohan was very professional and made it easy for me to cope with my problem. He is very good at explaining everything to me. Will return if future service is needed. More
by EARLEHARDIE
Employees Worked With
Rohan
October 01, 2019
Rohan took care of me! Rohan took care of me and got me in touch with Thomas asap! I was on a waitlist for almost a year to get my car repaired at TheCollisionBarn. Upon h Rohan took care of me and got me in touch with Thomas asap! I was on a waitlist for almost a year to get my car repaired at TheCollisionBarn. Upon hearing that, Rohan said, "That's not right." He got me in touch with Thomas that same hour and Thomas immediately set up to see me the very next week. More
by SHERRYDIAZ7700
Employees Worked With
Rohan
October 01, 2019
Quick and Easy Rohan was great, quick, communicative. Easy to schedule, quick replacement, called when part was in stock. Everyone was friendly and kept the process Rohan was great, quick, communicative. Easy to schedule, quick replacement, called when part was in stock. Everyone was friendly and kept the process going smoothly More
by MFLINCHBAUGH2
Employees Worked With
Rohan
October 01, 2019
Too slow Took all day to fix my car which, by the way has the same problem again, three days later. They did not tell me that I was eligible for a senior disco Took all day to fix my car which, by the way has the same problem again, three days later. They did not tell me that I was eligible for a senior discount. More
by MLF5185
Employees Worked With
I don’t know
September 20, 2019
Check engine light issue I did not have an appointment, and it was almost closing time. But the check engine light came on for the second time in a few days. I was nervous t I did not have an appointment, and it was almost closing time. But the check engine light came on for the second time in a few days. I was nervous that it might be something serious. I headed over to the Service Center after work. Jay got me in right away and grabbed a tech to run a diagnostic. It turned out that it just needed a software update which they did straight away. I can't think of any other dealership where they would get you in at the end of day without an appointment and work to resolve the issue. Amazing service! More
by ZSILVERS1
Employees Worked With
Jay
September 20, 2019
Great experience This was our first routine service after getting our wonderful CX-5 and it was a great experience. The facility is beautiful, clean, comfortable and h This was our first routine service after getting our wonderful CX-5 and it was a great experience. The facility is beautiful, clean, comfortable and has many amenities. Our service rep, Jay Rosenfeld, was excellent. He was professional yet friendly, and explained everything clearly. He was honest about what we needed and how long the service would take. All in all, we were very pleased. More
by MARLAINY
Employees Worked With
Jay Rosenfeld, Chris Reis
September 17, 2019
QUICK AND ACCURATE ROHAN WAS THE BEST I WILL RETURN AGAIN AND ASK FOR ROHAN MAINTENANCE WAS FAST AND DELIGHTFUL I RECEIVED OIL/FILTER CHANGE AND TIRE ROTATION FO ROHAN WAS THE BEST I WILL RETURN AGAIN AND ASK FOR ROHAN MAINTENANCE WAS FAST AND DELIGHTFUL I RECEIVED OIL/FILTER CHANGE AND TIRE ROTATION FOR MY FIRST MAINTENANCE More
by MINLIM424
Employees Worked With
ROHAN, Rohan KC
September 16, 2019
Great and quick service. Came in for a recall on my cx-5. I was actually early, but Rohan was awesome enough to get me help right away. He said the service would take about an Came in for a recall on my cx-5. I was actually early, but Rohan was awesome enough to get me help right away. He said the service would take about an hour, but would try and get a tech in it right away. It took less than an hour. Waiting area was nice too. More
by GRDHDZ
Employees Worked With
Rohan
