
The Autobarn Mazda of Evanston
Evanston, IL
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Great service I purchase my car at the Autobarn, together with a service contract, so I bring it in regularly for service. The service advisor always keeps me info I purchase my car at the Autobarn, together with a service contract, so I bring it in regularly for service. The service advisor always keeps me informed of any findings and options, and the car is always ready when promised. More
Awesome service!!!! Service Center was great and went beyond in keeping me informed of work done they offered refreshments while I waited Tomy is great truly recommended Service Center was great and went beyond in keeping me informed of work done they offered refreshments while I waited Tomy is great truly recommended More
Software Update I had been told when I made the appt. that it would take 45 minutes to an hour. I was taken on time, but it took an hour and a half! I had to cancel I had been told when I made the appt. that it would take 45 minutes to an hour. I was taken on time, but it took an hour and a half! I had to cancel my next appt. at a a doctor's because of it. I would not have scheduled that time with Mazda had I known. I appreciate the thoroughness, but I need a more accurate estimate. More
Superb Experience My rating is based on the customer service, communication, and my overall satisfaction with the process. From the original phone call I made inquirin My rating is based on the customer service, communication, and my overall satisfaction with the process. From the original phone call I made inquiring about the vehicle purchased through leaving the dealership every effort was made by the staff to ensure I was pleased. This was a refreshing car purchasing venture and I highly recommend this dealership and Patrick Levy my Sales Consultant. More
Car service.& lock issue My car locks were malfunctioning and thought multiple techs tried to run diagnostic tests on it they weren’t able to point the problem to anything but My car locks were malfunctioning and thought multiple techs tried to run diagnostic tests on it they weren’t able to point the problem to anything but the keys. But the issue was even once I was driving the car wouldn’t let me manually lock the car from inside. So the issue must have been beyond the keys. So felt a little dissatisfied in my service and answer. But the staff who helped me were very friendly and professionally and went above and beyond to make sure my issue was looked into from their part. More
Best new car experience Autobarn of Evanston was friendly, efficient and honest. I came to them with my research done, and knowing the car I wanted and the price I needed. I Autobarn of Evanston was friendly, efficient and honest. I came to them with my research done, and knowing the car I wanted and the price I needed. I was fair and so were they. In the end, I am driving a great new care on a lease that will keep me happy for the next 3 years. More
Courteous and professional The service people are always friendly, helpful and answere any questions I may have. They go over what is needed and what was not needed. The service people are always friendly, helpful and answere any questions I may have. They go over what is needed and what was not needed. More
Very accommodating Came in from out of town and the staff was great about coordinating our arrival and making sure everything was ready to go. Got a great deal and I’m l Came in from out of town and the staff was great about coordinating our arrival and making sure everything was ready to go. Got a great deal and I’m loving the new CX-5! More
Best Costomer service and friendliness Chris go true over and over with my questions and help me with everything what I need !!! Highly recommended to visit him and get the best deal!!! For Chris go true over and over with my questions and help me with everything what I need !!! Highly recommended to visit him and get the best deal!!! For sure my next car will be Mazda More
Good Service Everyone was very nice and helpful. They finished when they said they would. Everything was very good! KC Rohan was my service advisor and was very Everyone was very nice and helpful. They finished when they said they would. Everything was very good! KC Rohan was my service advisor and was very nice to deal with. More