The Autobarn Mazda of Evanston

You send this review again and again and I always write the same thing. You have barriers to protect the corners of your precious building but not the people in the service center . I know for a fact there the same thing. You have barriers to protect the corners of your precious building but not the people in the service center . I know for a fact there’s been one close call and every employee Ive talked to is worried about their safety. Mazda has one mantra ... greed , greed , greed . I’m done with Mazda and will never buy another. You care more About the bottom line than you do your people ... shame on you. And if another car in that service comes close to endangering me my first call will be to my lawyer and the next to OSHA. You guys are out of your minds if you consider the first 50ft of the entrance to your service center safe. Thank you, Eric More

all good Mazda service is always professional and they are clear with explanations about what needs to be taken care of. I appreciate the shuttle service offer Mazda service is always professional and they are clear with explanations about what needs to be taken care of. I appreciate the shuttle service offered when it's going to be a longer visit. More

Great communication and work I purchased a used Ford vehicle from the Autobarn Mazda and although I have to wait extra time for parts I much prefer bringing it to them for service I purchased a used Ford vehicle from the Autobarn Mazda and although I have to wait extra time for parts I much prefer bringing it to them for service than the Ford dealership. I the customer service is far better and even the work seems better, although they're working on a different make. More

Tomy was very helpful and really took the time to walk me through my car report. From the beginning to the end he made me very comfortable through my car report. From the beginning to the end he made me very comfortable More

Excellent service. While car service for an older vehicle is costly and could be possibly done cheaper at a non Mazda business, the guarantee and quality of service at A While car service for an older vehicle is costly and could be possibly done cheaper at a non Mazda business, the guarantee and quality of service at Autobarn is top shelf. The level of communication and service like loaner vehicles cannot be compared. More

Had a really nice, low pressure experience with danny and neil. would definitely recommend autobarn to those in the market. Left satisfied i got a good deal. neil. would definitely recommend autobarn to those in the market. Left satisfied i got a good deal. More

Exceptional service and customer care from the staff. Tomy was very responsive to questions and requests (e.g. review specifics of value care plan, checking key battery) and provided a comprehensive rev Tomy was very responsive to questions and requests (e.g. review specifics of value care plan, checking key battery) and provided a comprehensive review of services that were provided More

Disappointing Defective parking brake not repaired because of lack of parts; so far no call-back. Automatic window stopped working after diagnosis of electronics. B Defective parking brake not repaired because of lack of parts; so far no call-back. Automatic window stopped working after diagnosis of electronics. Battery replaced at exorbitant cost. More

Pleasure to deal with, very professional. Would definitely recommend this dealership to anyone looking to buy a Mazda. Thanks for all your hard work and patience. definitely recommend this dealership to anyone looking to buy a Mazda. Thanks for all your hard work and patience. More

Perfect is the word for the service I received. Everyone I met was friendly and answered all of my questions expertly. Very happy with each interaction with employees. I met was friendly and answered all of my questions expertly. Very happy with each interaction with employees. More