The Autobarn Mazda of Evanston
Evanston, IL
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Great staff Jay was so great. Easy to talk to and waled me through everything. The wait was fine and they took care of my recall. I wish they would do a better jo Jay was so great. Easy to talk to and waled me through everything. The wait was fine and they took care of my recall. I wish they would do a better job at washing it, but I guess since it's free, it's better than nothing! I will come back for all my needs. More
Super Star Service The staff are always friendly and provide real time updates every time I come in for service. I always have a great experience on each visit. The staff are always friendly and provide real time updates every time I come in for service. I always have a great experience on each visit. More
Quality Support I put on 5K miles in 2 months! I came in to get an appointment for an oil change and they took me that moment. I have been happy for the past 6 years I put on 5K miles in 2 months! I came in to get an appointment for an oil change and they took me that moment. I have been happy for the past 6 years with this dealership, and looking forward to another 6. More
Service was excellent. I came in without an appointment when I woke up to a dead car battery. The service department fit me in their schedule. While there I purchased 3 ne I came in without an appointment when I woke up to a dead car battery. The service department fit me in their schedule. While there I purchased 3 new tires as recommended from the last regular tune-up I had on the car. Rohan suggested I might as well get an oil change and tune-up, which I did. I availed upon myself to work from the waiting room. I was glad to have connectivity while I waited. Nice amenities in the waiting area as well. More
Fantastic I'm always well taken care of when I take my CX-5 in for service. The service is prompt and I'm kept well-informed throughout the appointment. I'm always well taken care of when I take my CX-5 in for service. The service is prompt and I'm kept well-informed throughout the appointment. More
Good service. Good service, just a little confused at the beginning because they did not find my car that was towed. Overall good service and fast. Thanks! Good service, just a little confused at the beginning because they did not find my car that was towed. Overall good service and fast. Thanks! More
They take great care of me and my car. I pulled into the Service Department for my appointment on my CX-5. Tomy met me, helped me into the Waiting Room while I waited for the service to be I pulled into the Service Department for my appointment on my CX-5. Tomy met me, helped me into the Waiting Room while I waited for the service to be done. He came back to inform me of the results. I OK'd the required repairs and was out of there a few minutes later. That's all a customer wants when you take the car in for service. You guys deliver! More
Professional and pleasant From first meeting Corey to the test drive, to negotiating a fair price,to the purchasing ,to his explanation of the bells and whistles, he was pleas From first meeting Corey to the test drive, to negotiating a fair price,to the purchasing ,to his explanation of the bells and whistles, he was pleasant,professional and informative. The dealership itself was welcoming and friendly and totally with out that “slick” feeling that characterizes too many other dealerships More
Awesome I always take my car here for service. Im glad they told me about the recall that my car had. Service is always on point . I always take my car here for service. Im glad they told me about the recall that my car had. Service is always on point . More
Great customer service I dropped my car for oil change, bulb replacement, and tire rotation. I really liked that I received a text from the service center and I could commun I dropped my car for oil change, bulb replacement, and tire rotation. I really liked that I received a text from the service center and I could communicate via text with any questions I had and received a timely response! Only con was bulb was out of stock so it would’ve been inconvenient to come back so left my car there another day. It would’ve been nice to know that before leaving the car and I was also wondering why it was out of stock. Also the car wash was nice but the inside could’ve been cleaned better as the weather Tek Matt was still dirty and the dashboards weren’t wiped down. Other than that the customer service person was great. More