The Autobarn Mazda of Evanston

Excellent service. While car service for an older vehicle is costly and could be possibly done cheaper at a non Mazda business, the guarantee and quality of service at A While car service for an older vehicle is costly and could be possibly done cheaper at a non Mazda business, the guarantee and quality of service at Autobarn is top shelf. The level of communication and service like loaner vehicles cannot be compared. More

Disappointing Defective parking brake not repaired because of lack of parts; so far no call-back. Automatic window stopped working after diagnosis of electronics. B Defective parking brake not repaired because of lack of parts; so far no call-back. Automatic window stopped working after diagnosis of electronics. Battery replaced at exorbitant cost. More

Pleasure to deal with, very professional. Would definitely recommend this dealership to anyone looking to buy a Mazda. Thanks for all your hard work and patience. definitely recommend this dealership to anyone looking to buy a Mazda. Thanks for all your hard work and patience. More

Perfect is the word for the service I received. Everyone I met was friendly and answered all of my questions expertly. Very happy with each interaction with employees. I met was friendly and answered all of my questions expertly. Very happy with each interaction with employees. More

excellent service, courteous and helpful salesman I recently purchased a new Mazda, and was very pleased with my experience at Autobarn Mazda of Evanston. My salesman, Corey Jackson, was extremely hel I recently purchased a new Mazda, and was very pleased with my experience at Autobarn Mazda of Evanston. My salesman, Corey Jackson, was extremely helpful for every step of the process, and has contacted me since then to be sure that everything was fine. Lewis helped with financing and was very professional. The manager contacted me by email several times to be sure that there were no problems. More

Exceptional service and customer care from the staff. Tomy was very responsive to questions and requests (e.g. review specifics of value care plan, checking key battery) and provided a comprehensive rev Tomy was very responsive to questions and requests (e.g. review specifics of value care plan, checking key battery) and provided a comprehensive review of services that were provided More

Back in 2012 purchased my first Mazda thru this dealership. A lot has changed. Didn’t like that there’s no customer parking and you have to pay for street parking to go to dealership. I was not all dealership. A lot has changed. Didn’t like that there’s no customer parking and you have to pay for street parking to go to dealership. I was not allowed to park in front of dealership doors, even though I have Mazda. Process of buying isn’t easy go in and out, takes a lot of time, and for that not to have parking really sucks. Salesman wasn’t knowledgeable about new car on the lot CX-30. I had myself explain different options, because of my obsession and extensive research about this car. The also was a moment that trunk wouldn’t open and no one was able to figure out why... 4+ people tried. They didn’t give me referral bonus, since I recommended them before to some of my friends who bought cars from here. So this overall makes more negative opinion than back in 2012. Walked out from dealership totally disappointed and went other place to buy a car. More

New lease Jeff W helped me with my new lease. We briefly spoke the day before I came in because, having two young kids, I wanted to make sure the color/model I Jeff W helped me with my new lease. We briefly spoke the day before I came in because, having two young kids, I wanted to make sure the color/model I was interested was available. Jeff kept my time crunch in mind through the whole process and was as efficient as possible and made sure the paperwork we needed for finance was done quickly so that I could get in and out quickly. More

Fourth lease with Autobarn Mazda! Every three years I come back, I get a great car at great prices and it’s never a hassle. This year it was with Ryan, and the entire experience was ex Every three years I come back, I get a great car at great prices and it’s never a hassle. This year it was with Ryan, and the entire experience was excellent! He did everything he could to make the process go quickly and give me the car I wanted. I tell people all the time to go to Autobarn. More

Best customer service experience I had one of the most knowledgeable and Amiable manager in my life. Was very thorough and answered all of my questions to a tee. I had one of the most knowledgeable and Amiable manager in my life. Was very thorough and answered all of my questions to a tee. More