The Autobarn Mazda of Evanston
Evanston, IL
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Awesome People first of all , I called on a Friday to schedule a Saturday appointment. I know that Saturdays are always booked so you need to call a few days prior t first of all , I called on a Friday to schedule a Saturday appointment. I know that Saturdays are always booked so you need to call a few days prior to get in.The woman on the phone stated that they were booked and advised if I would come in during the week . I told her I cant because I work and was also going out of town the following weekend.She got me in for Saturday and that was awesome!!! The staff is great they have coffee and snacks while you wait. And they text you while you're there to see if you need anything . I also asked for coupon for my oil change and they were able to provide me with a voucher for my next oil change. They also wash and vacuum my car while I wait. I love it. More
Very efficient and great customer service! I had a great experience and definitely would recommend to someone else. The employees were incredibly helpful and understanding. experience and definitely would recommend to someone else. The employees were incredibly helpful and understanding. More
Such a great dealership! All the staff are always super friendly, as so there service department. My service advisor Tomy is always so proactive with my needs, keep up the great work! friendly, as so there service department. My service advisor Tomy is always so proactive with my needs, keep up the great work! More
The dealership was proactive to inform me of required service and was easy to deal with to schedule same. Would recommend this dealer to anyone’s service and was easy to deal with to schedule same. Would recommend this dealer to anyone’s More
Service and all waiting area are great, but if price lower or have promotion that come with service that would be nicer as before there have discount for loyalty customer and onetime I believe I got a r lower or have promotion that come with service that would be nicer as before there have discount for loyalty customer and onetime I believe I got a roadside assistant promotion comes with after service. More
Cory Jackson was great. Felt he was representing me in the purchase of this car. The car needed service before I received it. Tommy, the service representative, thought of everything. Both the sales a the purchase of this car. The car needed service before I received it. Tommy, the service representative, thought of everything. Both the sales areas and the service areas are very clean showing how the Autobarn doesn’t miss a thing, including the washrooms. More
Great service experience at the end of a long day I had a long day of thinking I had a major issue. It turned out that thankfully it was just a dead battery, Rohan took care of me and even comped an o I had a long day of thinking I had a major issue. It turned out that thankfully it was just a dead battery, Rohan took care of me and even comped an oil change, I'm guessing they could sense I was a bit fried from a long day of dealing with car issues. This was my first trip to this location and I will definitely be back. More
Friendly, easy experience Danny and Lewis were great. I walked away with a car I love, feeling good about the experience. Very easy. I feel good about the whole experienc Danny and Lewis were great. I walked away with a car I love, feeling good about the experience. Very easy. I feel good about the whole experience More
So easy to get service completed Staff were friendly, helpful and efficient! Made taking my car to be serviced as easy as can be. Would definitely recommend service center to others Staff were friendly, helpful and efficient! Made taking my car to be serviced as easy as can be. Would definitely recommend service center to others. More