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The Autobarn Mazda of Evanston

Evanston, IL

4.8
1,004 Reviews

1015 Chicago Ave

Evanston, IL

60202

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Showing 1,004 reviews

September 27, 2022

They were professional and supportive. I felt listened to and validated in my concerns. All my questions were answered fully. Jeffery Williams was an excellent representative for your comp More

by whiterose0550
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Williams
Sep 27, 2022 -

The Autobarn Mazda of Evanston responded

Thank you so much for your positive review! We greatly appreciate the opportunity to work with you, and we are so glad that Jeffery took great care of you! He will be honored to hear of your kind words. We warmly congratulate you on your new vehicle- on behalf of the entire team! Safe travels. Thank you, Mike Allegretti General Manager The Autobarn Mazda of Evanston (847) 425-7772- Direct mallegretti@autobarncars.com

Sep 27, 2022 -

whiterose0550 responded

Jeff was the best!

September 14, 2022

Geovan was awesome. Straight to business. The only thing that could have went better was having the car pulled up and ready to go prior to my arrival. Everything else we More

by Matt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geovan
Sep 15, 2022 -

The Autobarn Mazda of Evanston responded

Hi, Matt! Thanks so much for the 5-star review of Giovann and congratulations on the new Toyota! We are delighted Giovann delivered an experience replete with the care and expertise you needed to make your visit an overall success. The whole team wishes you the safest of travels and most pleasant journeys for years to come. If there is ever a question or concern we can address for you, we hope you'll give us a call. It would be our pleasure to continue serving you and your vehicles. Until we meet again, enjoy the new ride!

August 23, 2022

Extremely satisfied with the service we received from Rohan. He immediately made it clear he would do whatever it took to accommodate our scheduling needs. Rohan was extremely polite, extremely friendly, More

by try_tidy0k
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moe Yazdani
Aug 24, 2022 -

The Autobarn Mazda of Evanston responded

Thank you for taking the time to share this excellent review! We are delighted to hear that Rohan took great care of you and provided you with the quality assistance that you so much deserve! He will be honored to know how greatly you valued his assistance. Please drive safely, and do not hesitate to give us a call if there is ever anything more that he or the team may help you with!

August 09, 2022

Extremely happy with the service and assistance I received from Chris Reis. I recouping ask for him. He is experienced, knowledgeable and professional. More

by Campuspainters
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Reis
Aug 10, 2022 -

The Autobarn Mazda of Evanston responded

Thank you for leaving Chris this positive review! Providing top-notch service is so important to us, and we are pleased that his efforts could meet your satisfaction. Please do not hesitate to give us a call if there is ever anything more that he and the team may help you with! Thank you, Mike Allegretti General Manager The Autobarn Mazda of Evanston (847) 425-7772- Direct mallegretti@autobarncars.com

May 13, 2022

I've been here many times to service my car & have always left feeling like a valued customer! This was amplified times 100 when Rohan, my service advisor, helped me during my last visit. His communication, More

by DT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rohan
May 15, 2022 -

The Autobarn Mazda of Evanston responded

Thank you so much for your excellent review! We are so appreciative of your business, and we will certainly provide you with nothing less than our best quality care in your visits to come. Please drive safely, and do not hesitate to let us know how we may be of further assistance to you in the future. We wish you the safest of travels until we meet again. Thank you, Mike Allegretti General Manager The Autobarn Mazda of Evanston (847) 425-7772- Direct mallegretti@autobarncars.com

May 04, 2022

Their sales, Giovann Raymond, INSISTED that an extra $2500 MARKET ADJUSTMENT fee is needed to buy a CX-30. I understand the shortage of chips caused the overall increased price and I was prepared to More

by Zack
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Giovann Raymond
May 06, 2022 -

The Autobarn Mazda of Evanston responded

Zack, I'm sorry to hear of your negative feedback, and I apologize for the frustration and inconvenience that resulted from your visit. I wish you the warmest congratulations on your new vehicle. If there is ever anything more that I can do for you personally, please do not hesitate to reach out. Thank you, Mike Allegretti General Manager The Autobarn Mazda of Evanston (847) 425-7772- Direct mallegretti@autobarncars.com

April 19, 2022

Poldino Buti helped the second I walked in til after I left, now here's a dedicated professional man! More

by Julianmj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
PB Maristela
Apr 21, 2022 -

The Autobarn Mazda of Evanston responded

Julian, Thank you for leaving Poldino this positive review! We are pleased to hear that he took great care of you throughout the entirety of your visit. We greatly appreciate the opportunity to serve you. Please drive safely, and do not hesitate to give us a call if there is ever anything more that our team may help you with! Thank you, Mike Allegretti General Manager The Autobarn Mazda of Evanston (847) 425-7772- Direct mallegretti@autobarncars.com

March 31, 2022

I brought my car in for two issues. I was helped by Oscar. He was professional, clear about the work, and helpful. The two issues were fixed and the cost was incredibly reasonable. Than More

by cpatino
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oscar Galicia
Mar 31, 2022 -

The Autobarn Mazda of Evanston responded

Thank you so much for your 5-star review! We are overjoyed that our team could put you at ease and get your automotive needs successfully resolved. It is our pleasure to serve you in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns! Thank you, Mike Allegretti General Manager The Autobarn Mazda of Evanston (847) 425-7772- Direct mallegretti@autobarncars.com

March 25, 2022

Service Department was modern and clean, and had nice amenities including coffee, some snacks, wi-fi and TV. The service advisor was friendly and kept me informed as to the progress of my appointment, an More

by nk
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oscar Galicia
Mar 28, 2022 -

The Autobarn Mazda of Evanston responded

Thank you so much for your positive review. We are so glad that we could get you and your automotive needs taken care of. We thank you for your feedback and your patience throughout the process, and we will certainly aim to ensure that your future visits go even more seamlessly than the last. Thank you for choosing The Autobarn Mazda. We wish you the safest of travels until we meet again. Thank you, Mike Allegretti General Manager The Autobarn Mazda of Evanston (847) 425-7772- Direct mallegretti@autobarncars.com

March 18, 2022

Jay Rosenfeld MY service writer - excellent at communicating with me & I Love the video he sent explaining the work on my car A+++ More

by SAILLYRA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JAY ROSENFELD
Mar 21, 2022 -

The Autobarn Mazda of Evanston responded

Thank you for leaving Jay this excellent review! We are pleased to hear that he took great care of you and your automotive needs throughout your visit. We wish you the safest of travels. Please do not hesitate to give us a call if you ever have any further questions or concerns! Thank you, Mike Allegretti General Manager The Autobarn Mazda of Evanston (847) 425-7772- Direct mallegretti@autobarncars.com

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