The Autobarn Mazda of Evanston
Evanston, IL
Filter Reviews by Keyword
By Type
Showing 1,006 reviews
New to Mazda - good initial experience Everything was great. Only comment would be I have had a car wash their twice and not best. Okay for free but wipe down is not great. Everything was great. Only comment would be I have had a car wash their twice and not best. Okay for free but wipe down is not great. More
As always,Rohan and Tomy with there amazing technician As always, Rohan and Tomy with there amazing technician team delivered excellent service. If I have any issues, they thoroughly take care of it for m As always, Rohan and Tomy with there amazing technician team delivered excellent service. If I have any issues, they thoroughly take care of it for me. My general maintenance or any issues with brakes, they took it it right away and gave me a thorough feedback and resolved it quickly. I always get a positive vibe along with brilliant customer service with this team. More
Justine was awesome and the whole experience was a joy. We had previously gone to the Autobarn on Cicero and it was horrendous - made me never want to buy a Mazda again. So happy we came to this facility We had previously gone to the Autobarn on Cicero and it was horrendous - made me never want to buy a Mazda again. So happy we came to this facility in Evanston - restored my faith in Mazda. More
Another great experience! Once again Tommie was AWSOME ! Got me in and out quickly ,kept me informed of status and progress ,and as always was super friendly and respectful! This man is the very best perso Got me in and out quickly ,kept me informed of status and progress ,and as always was super friendly and respectful! This man is the very best person I have worked with in a car service dealership in all my years of having new cars ! He developed a great repoire with me from the very first visit with his honesty and thourough explanations of work I needed done. The waiting room with coffee , WiFi , computers , tv , coffee and snacks is also an added luxury while waiting!! Had a another great experience getting work completed on my Mazda Miata!Geo Sanderson More
Great customer service from friendly service technician, Vic Torino! He exemplifies what a great customer service person should be. I’ll be coming back for sure! Vic Torino! He exemplifies what a great customer service person should be. I’ll be coming back for sure! More
Dealership staff was very professional and helpful in recommending service required for the vehicle. Also made recommendations for services that should be completed on this visit and those that could wa recommending service required for the vehicle. Also made recommendations for services that should be completed on this visit and those that could wait for next time. Lodi’s to Tommy who helped me out this past weekend. More
Very helpful The entire staff was helpful and professional. They were able to fit me in with a low tire and also took care of a couple of items I had been meaning The entire staff was helpful and professional. They were able to fit me in with a low tire and also took care of a couple of items I had been meaning to bring in and address and also took care of all the items that were pending as manufacturer warranty updates. More
Good people, straightforward deal. Have purchased two cars from them and will continue to give them my business. Ryan Straz was particularly good, highly recommend him. cars from them and will continue to give them my business. Ryan Straz was particularly good, highly recommend him. More
Clean facility, friendly staff, fast enough service, complimentary snacks makes it better. Price for oil change can be lower. Otherwise satisfied with my visit there. complimentary snacks makes it better. Price for oil change can be lower. Otherwise satisfied with my visit there. More
Justine was wonderful. Any stars I give are for her assistance and her help. She was wonderful and very helpful. Thank you very much for your assistance. assistance and her help. She was wonderful and very helpful. Thank you very much for your assistance. More