The Autobarn Mazda of Evanston

Amazing My car was dead in the driveway during the shelter in place. It needed a new battery before my warranty expired. Mazda Roadside towed it to the servic My car was dead in the driveway during the shelter in place. It needed a new battery before my warranty expired. Mazda Roadside towed it to the service center. Barry handled the whole job so professionally, texting me with information and approval for service. Once the work was complete, Barry arranged for my car to be driven back to my house by a porter so I wouldn't have to leave my home. The porter arrived with a phone call, so I was able to tell him where to park it. He wore gloves and sprayed down my car before leaving the key and the receipt at the back door. It was exceptional customer service. They went above and beyond. Thank you!!! More

Everyone I interacted with took the time to understand my issue and treat me like a valued customer. The issue was solved in the end! issue and treat me like a valued customer. The issue was solved in the end! More

Friendly, efficent, convenient I went to get a 2nd key fob - lost one of my 2 fobs. Service did an assessment and noted some issues that had been noted by my personal mechanic - br I went to get a 2nd key fob - lost one of my 2 fobs. Service did an assessment and noted some issues that had been noted by my personal mechanic - brakes needing repairs. Also I had just had my car in for an oil change and my mechanic had not changed the air filter- it was filthy. I had the work done at Autobarn Mazda in Evanston and they loaned me a new Mazda CX5 to drive while the work was bring done. Very pleased with the outcome!! More

I had a great experience. Chris, my salesman was extremely knowledgeable and helpful. He also respected my wishes about not contacting me too much, which was huge. I would recommend them to anyone. extremely knowledgeable and helpful. He also respected my wishes about not contacting me too much, which was huge. I would recommend them to anyone. More

Jeff was wonderful and took great care working with us on both cars I purchased within the last 6 months. Lewis was unprofessional and condescending and even my son felt uncomfortable both cars I purchased within the last 6 months. Lewis was unprofessional and condescending and even my son felt uncomfortable More

Nice to work with autobarn Evanston. From the manager to the list worker. My best man is Rohan. I com there because of Rohan. Thanks the list worker. My best man is Rohan. I com there because of Rohan. Thanks More

I consist have great service experiences with The Autobarn Mazda service. My service advisor, Rohan, goes way above beyond expectations to make sure I have a great experience. I am kept informed alon Autobarn Mazda service. My service advisor, Rohan, goes way above beyond expectations to make sure I have a great experience. I am kept informed along the way of my service status and not pressured to buy services I don’t need. The quality of service makes me want to purchase my next car from them as well. More

Excellent service Staff were very courteous. Excellent communication as well as information regarding the issue with my car. Attention to detail and diligent in findi Staff were very courteous. Excellent communication as well as information regarding the issue with my car. Attention to detail and diligent in finding the problem. More

Service department is great! They provided me with a loaner vehicle while mine was being worked on. Rohan treated me very well and was understanding about my situation. I'll definitely go back in the fu loaner vehicle while mine was being worked on. Rohan treated me very well and was understanding about my situation. I'll definitely go back in the future. More

All stall are very professional. And deal with any problem as fast they can. I would like to thank you all Mazda staff special agent name Tommy. He is very good in his job.👏 problem as fast they can. I would like to thank you all Mazda staff special agent name Tommy. He is very good in his job.👏 More