The Autobarn Mazda of Evanston

Subpar This dealership was not the best I've been to at all. The car that I wanted was taken by the manager for 4 days which delayed the whole process of pur This dealership was not the best I've been to at all. The car that I wanted was taken by the manager for 4 days which delayed the whole process of purchasing a car (which is never easy). When I arrived they thankfully had it ready and when I asked the sales rep questions about the car he didn't seem to know what he was doing/was just trying to sell the car and not get me into a car that was right for me. After test driving the rep told me that I should actually downsize in the car size that I wanted and not listening to anything I had to say or get me in a car that would better suit my needs. Management didn't even budge on the price when they said that it was a competitive price for the certified pre-owed car and the condition when I could've gotten a completely brand new car for the same price... Which as being a sales rep should provide all the best options and was willing to let me walk away from the deal. I went to a different dealer after purchasing a CX-3 just to look at other options for the future and said dealership went above and beyond in allowing me to experience the different kind of cars, purchase options, trade in prices, as well as their service bay was quick and efficient in getting my car services (which they also let me test drive/borrow the car that I actually wanted for the time of my car being serviced.) More

great communication and explanation of service details and pricing. it was easy to set up appointment and when i needed to get earlier time slot it was a simple phone call. and pricing. it was easy to set up appointment and when i needed to get earlier time slot it was a simple phone call. More

Tomy was great. Given the COVID-19 circumstances I’m so grateful Mazda Service was open. They finished maintenance & sanitized in 1hr & 45min. Thank you! grateful Mazda Service was open. They finished maintenance & sanitized in 1hr & 45min. Thank you! More

Quick and easy. Happy with the service. All I needed was an oil change, but it was my first time there. Couldn’t have gone any smoother. Yeah an oil change, but it was my first time there. Couldn’t have gone any smoother. Yeah More

helpful, knowledgeable, felt like they were honest and gave me a solid recommendation. i received frequent updates and realistic time frames for how long i would wait. i appreciated their help, expertise gave me a solid recommendation. i received frequent updates and realistic time frames for how long i would wait. i appreciated their help, expertise and guidance! More

Fast, personable and great customer service Top Notch and doesnt give you any BS in "additional" or "needed" services. Will for sure be back to do my tune up and another oil change before end of Top Notch and doesnt give you any BS in "additional" or "needed" services. Will for sure be back to do my tune up and another oil change before end of the year. More

I like to take my car there always they been doing really good service so far I never have any issues they do good job good service so far I never have any issues they do good job More

Battery Warranty I went to the service location with a bad battery this past weekend. Barry was extremely courteous and helpful. Thank you for the great service! I went to the service location with a bad battery this past weekend. Barry was extremely courteous and helpful. Thank you for the great service! More

The guys over at the service department always go above and beyond to make sure I get taken care of! Especially the manager at the service department. and beyond to make sure I get taken care of! Especially the manager at the service department. More

During a tough time for all of us, Barry made this a pleasant, even educational, experience. I love my Mazda and I live the family she comes from. pleasant, even educational, experience. I love my Mazda and I live the family she comes from. More