The Autobarn Mazda of Evanston
Evanston, IL
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The guys over at the service department always go above and beyond to make sure I get taken care of! Especially the manager at the service department. and beyond to make sure I get taken care of! Especially the manager at the service department. More
During a tough time for all of us, Barry made this a pleasant, even educational, experience. I love my Mazda and I live the family she comes from. pleasant, even educational, experience. I love my Mazda and I live the family she comes from. More
I felt safe and had no concerns regarding the virus. They are awesome, organized and know their stuff. Highly recommend!! It was my first service on my new Mazda and I wasn't charged.!! Great They are awesome, organized and know their stuff. Highly recommend!! It was my first service on my new Mazda and I wasn't charged.!! Great More
Amazing My car was dead in the driveway during the shelter in place. It needed a new battery before my warranty expired. Mazda Roadside towed it to the servic My car was dead in the driveway during the shelter in place. It needed a new battery before my warranty expired. Mazda Roadside towed it to the service center. Barry handled the whole job so professionally, texting me with information and approval for service. Once the work was complete, Barry arranged for my car to be driven back to my house by a porter so I wouldn't have to leave my home. The porter arrived with a phone call, so I was able to tell him where to park it. He wore gloves and sprayed down my car before leaving the key and the receipt at the back door. It was exceptional customer service. They went above and beyond. Thank you!!! More
Friendly, efficent, convenient I went to get a 2nd key fob - lost one of my 2 fobs. Service did an assessment and noted some issues that had been noted by my personal mechanic - br I went to get a 2nd key fob - lost one of my 2 fobs. Service did an assessment and noted some issues that had been noted by my personal mechanic - brakes needing repairs. Also I had just had my car in for an oil change and my mechanic had not changed the air filter- it was filthy. I had the work done at Autobarn Mazda in Evanston and they loaned me a new Mazda CX5 to drive while the work was bring done. Very pleased with the outcome!! More
I had a great experience. Chris, my salesman was extremely knowledgeable and helpful. He also respected my wishes about not contacting me too much, which was huge. I would recommend them to anyone. extremely knowledgeable and helpful. He also respected my wishes about not contacting me too much, which was huge. I would recommend them to anyone. More
Jeff was wonderful and took great care working with us on both cars I purchased within the last 6 months. Lewis was unprofessional and condescending and even my son felt uncomfortable both cars I purchased within the last 6 months. Lewis was unprofessional and condescending and even my son felt uncomfortable More
I consist have great service experiences with The Autobarn Mazda service. My service advisor, Rohan, goes way above beyond expectations to make sure I have a great experience. I am kept informed alon Autobarn Mazda service. My service advisor, Rohan, goes way above beyond expectations to make sure I have a great experience. I am kept informed along the way of my service status and not pressured to buy services I don’t need. The quality of service makes me want to purchase my next car from them as well. More