The Autobarn Mazda of Evanston
Evanston, IL
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Safety Recall - No Parts I went in for service and a safety recall and they did not have the safety recall parts. It has been over a month and still no parts and no informatio I went in for service and a safety recall and they did not have the safety recall parts. It has been over a month and still no parts and no information with an estimated time for the parts to come in. More
Glad to Have the Service During Pandemic They were hard to reach on the phone but I set up an appointment online. Tried to drop off car the night before and no one available at 5:30 p.m. to They were hard to reach on the phone but I set up an appointment online. Tried to drop off car the night before and no one available at 5:30 p.m. to tell me where to drop my key. Fortunately the dealership answered a call and a nice person there told me where the box was. Once the car was in service the technicians were great about communicating and car was ready when promised. More
It was straight forward and easy to work with this dealership again. Both the sales and sales management was great to work with. Got a great price on a new vehicle. dealership again. Both the sales and sales management was great to work with. Got a great price on a new vehicle. More
Fast and efficent! Excellent service. They were completed within 1 hours time. I didn't use the text msg payment method, because I never pay using my cell phone. Excellent service. They were completed within 1 hours time. I didn't use the text msg payment method, because I never pay using my cell phone. More
Friendly staff and quality work! I always enjoy visiting this location because I know my car will be taken care of. They offer a nice waiting area as well. this location because I know my car will be taken care of. They offer a nice waiting area as well. More
Overall a good experience. No issues so far, purchased a CPO with low miles. Was a quick and easy purchase. The test drive vehicle was brought to my home for the test drive. Dealership seemed well aware of CPO with low miles. Was a quick and easy purchase. The test drive vehicle was brought to my home for the test drive. Dealership seemed well aware of the Covid 19 issue and acted safely. I witnessed the same at the service department as well. More
Great Service Center very comfortable service center, good coffee and snacks, good service on car, friendly staff, efficient service and what more can I say to reach 25 very comfortable service center, good coffee and snacks, good service on car, friendly staff, efficient service and what more can I say to reach 25 More
Very plesant Excellent work and a very conscientious service to their customers. I have used their service department for the past 6 years and I am very satisfied. Excellent work and a very conscientious service to their customers. I have used their service department for the past 6 years and I am very satisfied. More
I always have a good experience when I bring my car in for service, yesterday was no different. Tomy was professional, friendly, and polite. Kept me updated on the progress of my car. Would definitely rec for service, yesterday was no different. Tomy was professional, friendly, and polite. Kept me updated on the progress of my car. Would definitely recommend. More
Our Service rep. Tommy took good care of us. Fast service. No problems. Now I don't have to worry about my differential seals for another 130000 miles. service. No problems. Now I don't have to worry about my differential seals for another 130000 miles. More